Room type

Superior Room, 1 King Bed

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Deluxe Twin Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Deluxe Room, 3 Single Beds

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Superior Room

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Suite, 1 Bedroom

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Ambassador Suite

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Family Suite, 2 Bedrooms

Max Occupancy: 5 guests (up to 4 children, 4 infants)

Royal Suite

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Get an overview of this hotelLuxury hotel with 3 restaurants and free area shuttle

Location

Located in the heart of Medina, this luxury hotel is 0.4 mi (0.7 km) from Baqi Al Gharqad and within 3 mi (5 km) of Al-Masjid al-Nabawi and Quba Mosque. Al-Rashid Mega Mall and Islamic University of Madinah are also within 9 mi (15 km).

Hotel Features

Along with 3 restaurants, this hotel has a coffee shop/café and a 24-hour business center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, 24-hour room service, conference rooms, and meeting rooms are onsite.

Room Amenities

All 206 rooms boast deep soaking tubs and offer free WiFi and sofa beds. Free wired Internet and sitting areas are standard, as are plasma TVs with satellite channels.

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A computer station is located on site and high-speed wired and wireless Internet access is complimentary. Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 8934 square feet (830 square meters) include conference space. This luxury hotel also offers multilingual staff, gift shops/newsstands, and concierge services. Complimentary self parking is available on site.

  • 24-hour business center
  • 24-hour front desk
  • Free area shuttle
  • ATM/banking
  • Babysitting or childcare
  • Babysitting or childcare (free)
  • Breakfast available (surcharge)
  • Coffee shop or café
  • Free newspapers in lobby
  • Computer station
  • Concierge services
  • Conference space
  • Conference space size (feet) - 8934
  • Conference space size (meters) - 830
  • Dry cleaning/laundry service
  • Elevator/lift
  • Free self parking
  • Free WiFi
  • Free wired high-speed Internet
  • Gift shops or newsstand
  • Laundry facilities
  • Meeting rooms 3
  • Multilingual staff
  • Number of buildings/towers - 1
  • Number of floors - 10
  • Number of meeting rooms - 4
  • Number of restaurants - 3
  • Porter/bellhop
  • Shopping on site
  • Total number of rooms - 206
  • Wedding services
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Family Friendly Amenities

  • Area shuttle (complimentary)
  • Babysitting or childcare
  • Babysitting or childcare (free)
  • Free Wi-Fi
  • Laundry facilities
  • Sofa bed

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking

Room Amenities

  • Air conditioning
  • Bathrobes
  • Climate control
  • Coffee/tea maker
  • Free bottled water
  • Free newspaper
  • Free toiletries
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Deep soaking bathtub
  • Desk
  • Free WiFi
  • Free wired high-speed Internet
  • In-room massage available
  • In-room safe (laptop compatible)
  • Minibar
  • Phone
  • Pillow menu
  • Plasma TV
  • Premium bedding
  • Private bathroom
  • Room service (24 hours)
  • Satellite TV service
  • Separate sitting area
  • Shower/tub combination
  • Slippers
  • Sofa bed
  • Sofa bed size
  • Turndown service
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Al Salam Restaurant - This restaurant serves breakfast, lunch, and dinner.

Al Arabi - This restaurant serves dinner only.

Shiraz - This restaurant specializes in Persian/Iranian cuisine and serves dinner only.

Rotana Café - This cafe serves light fare only.

24-hour room service is available.

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Hotel Policies

Check-in

Check-in time starts at 4 PM

Check-in time ends at Midnight

Check-out

Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 12 years old stay free when using existing bedding.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: SAR 80 per person (approximately)
  • Late check-out fee: SAR 300
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina. Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the hotel. Couples wishing to share a room must provide proof of marriage. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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