Exterior
Check availability

Reviews of Ramada by Wyndham Madinah Al Qibla

Ramada by Wyndham Madinah Al Qibla
Islamic Court Street, Madinah

Reviews

5.6
Rating 10 - Excellent. 4 out of 38 reviews" "
Rating 8 - Good. 11 out of 38 reviews" "
Rating 6 - Okay. 8 out of 38 reviews" "
Rating 4 - Poor. 5 out of 38 reviews" "
Rating 2 - Terrible. 10 out of 38 reviews" "

5.8/10

Cleanliness

5.6/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Komila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

6/10 Okay

JAWAID

Hotel and Room
The Hotel was near Masjid Nabwi. Overall the Hotel was clean. Room: There were no spare power outlets next to bed or even at the Table to connect Cell phone chargers or laptops. There was no WIFI in the room. The Toilet Mirror was soiled. The lighting in the toilet was low, One of the lamps was burnt out. Reception desk was empty 1/2 the time I passed by. There was no remote for the TV in the room. Stayed for two nights, but no one came and cleaned the room. The tea Kettle was provided but there were no tea bags, milk or sugar.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with group
Disliked: Property conditions & facilities
Very near to Harram , just in front of gate 6&7 but away from ladies enterance But no restaurants, no room service, no even a cafe
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is filthy, extremely dirty, health hazard, staff has no clue about hospitality, mold in the shower, bathroom tiles were gross, rusted nails sticking out of bathroom wall, 4 days taking shower with cold water made us sick due to water heater issue, several burnt out lights and no one cares to fix it or offer any move until you really insist. Nothing really works in the room as it should. No manager on duty to hear your issues and absolutely no one cares about guests, window curtains never cleaned, can’t close bcoz several hooks missing, had to sleep with curtains open bcoz nobody came to fix it in spite of repeatedly requests. WiFi only works in the lobby where people can’t even sit. Honestly, this place is the worst I have ever seen in my life.
Stayed 7 nights in Feb 2020

2/10 Terrible

Saidul

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay way way
The top of the worst hotel
Stayed 3 nights in Feb 2020

4/10 Poor

Imtiaz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad quality of room
The standard and quality of room offered was not according to the published photograph.
Stayed 3 nights in Jan 2020

2/10 Terrible

rabie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t not book this!!
False advertising!!! Not clean, front desk people too busy to help, the room was dirty, toilet was gross and water leaked on the floor. Asked for another room made me wait for an hour and never got a new room, they said they are too booked. Note I went during slow season. Also the hotel is way outdated and old, no remodeling or renovation done.
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t be fooled by name, it’s the worst place to stay, not cleaned at all washroom are nasty
Stayed 2 nights in Dec 2019
Response from Ramada Al Qibla team on Jan 24, 2020
Thank you fro your time spend with us your comment help us to improve our services

2/10 Terrible

MUHAMMAD HUMAIR

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
washroom and furniture
It was very bad, Furniture qulaity was low, washroom was worst, no cleaning, sink was blocked.
Stayed 3 nights in Dec 2019
Response from Ramada Al Qibla Team on Jan 24, 2020
Thank you for your time your comment will hep us to improved our services

2/10 Terrible

Tahseen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting hotel Dirty Bad service Everything was bad not anything like a Ramada
Stayed 3 nights in Dec 2019
Response from Ramada Al Qibla Team on Jan 26, 2020
Thank you for your comment

6/10 Okay

osman

Stayed 3 nights in Dec 2019

6/10 Okay

MrAAbdullahSang, ARAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No wifi signals in the room that was the only problem
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Not Ramada standards
Positive - - LOCATION ( for men’s , women’s side is a good 10/15 min walk ) - view outside room Negatives - - room conditions very old fashioned , decor out of date , bathroom out of date , furniture falling apart . - Wi-fi only in lobby and the whole lobby is congested at times with everyone using Wi-fi - old kettle in the room and very poor facilities Paid approx £40-50 a night for 9 nights and no where worth it Very old fashioned , will not stay again
View from room
Stayed 9 nights in Nov 2019

4/10 Poor

NaimBaig, Miami Florida

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nobody clean the room on regular basis. I stayed 5 days and only cleaned once and that was also after I asked them. There is no WiFi service in rooms. The Muslim shower in the bath room is broken and did not replaced even after asking from them. The only advantage was that the location is close to Haram.
Stayed 4 nights in Nov 2019
Response from Hassan on Nov 20, 2019
Dear valued guest, Thanks for the time to rate our hotel, your review is valuable to us, we are working with the concerned department to solve the issue.

2/10 Terrible

WaqasGul

Traveled with family
Disliked: Amenities, property conditions & facilities
I read reviews after I booked it I forgot to check it They were so bad that I didn’t even went to check in I just booked another hotel
Stayed 1 night in Nov 2019

2/10 Terrible

r.

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
never back again there
Reserving in this hotel was a very big mistake!!! First, the hotel location on hotels.com was wrong. Uber took me in that location, in gate 7, and there was no hotel!! it took me some time walking around with my luggage under the sun to figure out that that it is not there!! after some search on google maps I could finally locate it in front of gate 5. I had a heat stroke that day !! when I reached the hotel they didnt get my reservation yet and I had to wait an hour until they could find it!! i asked for a double bed and i found 3 single beds inside! nothing in the list of things availble on their hotels.com announce was there! no wifi, no bottles of water (in ksa!), no sleepers, no tooth brush.....nothing and some plugs not working even ! Airconditioning was impossible to control. it's either on or off and when on it's always on full power. guaranteed sick cold...... restaurant not functioning and breakfast not available....... I will never ever return there again!!
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near everything nice view lovely stuff
Stayed 2 nights in Mar 2019

4/10 Poor

Mohammad Yusuf

Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy room
I was sadly surprised by this Ramada hotel's cleanliness since I used Ramada in Montreal before. From the phone in the room:tainted with dust and dark spots of dirtiness, to the bath tub , the door with traces of glue hanging...and the rusted fridge ..omg, I would not recommend this hotel to anyone. Its may be a 2 star but not a 3 star !
Stayed 4 nights in Feb 2019

2/10 Terrible

Malik

Disliked: Cleanliness, staff & service
Don't make this terrible Mistake
Horrible experience. No English speaking staff in the night. The entire front office staff was very disrespectful, had least English speaking skills. They overchsrged me despite the fact that i showed them copy of Reservation confirmation from Hotel.com No roomservice, wifi was only available in the lobby and extremely poor quality, bathroom sink was leaking and had roaches. The only better thing was location...very convenient for Masjid Nabawi and Housekeeping : they did good job with whatever resources they had. Overall, it was a terrible experience. Not recommended for stay at all, not even recommend to be offered by Hotel.com
Stayed 4 nights in Feb 2019

2/10 Terrible

Moshin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Ramada ever stay away
Omg worst Ramada hotel in the world, it’s doesn’t look like a hotel from international brand! There is a phone in the room but no comes if need assistance, checking was a joke asked language trolley staff said it’s broken, there is a fridge in the room but it doesn’t work, overall the hotel look as if you have walked into a horror movie, which a great shame because it’s in such a good location.
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveler

no parking
Stayed 2 nights in Jan 2019
Response from Ramada on Jan 29, 2019
Dear Valued Guest Kindly allow us to thank you for staying In Ramada Al Qibla Hotels . reference to car parking service not provided in our service, however we will work hardly in next stay to make your accommodation more comfortable and enjoyable . Thanks & Best Regards Ramada Al Qibla Team

8/10 Good

Mirza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place
Right opposite to gate 5 of Haram, just cross the rod and you are in Masjid nabvi. Ideal location
Stayed 7 nights in Nov 2018
Response from Ramada on Dec 4, 2018
Dear Valued Guest Warm Greetings From Ramada Al Qibla Hotel Thank you for Staying in Ramada Al Qibla and Positive comment we are happy to serve you in future Best Regards

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Great location, Terrible hotel
Great location next to Prophets mosque, nice staff but everything else was horrible. Bedsheets were dirty, sink clogged, no toiletries, dirty tea maker, fridge non functional
Stayed 4 nights in May 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
No restaurant on premise and the food outlets around the hotel are takeout only.Cleaning service did not come.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice

8/10 Good

patient umar, s

Liked: Property conditions & facilities, room comfort
Good hotel near worshiping place
I have been made to pay 3830SR again by the hotel,after I paid Expedia since December 2013. I need to be refunded by Expedia.

6/10 Okay

Mohammad kazem

Liked: Staff & service
Disliked: Cleanliness
الموقع جميل لكن يحتاج إلى نظافة
Stayed 2 nights in Jan 2020
Response from Ramada Al Qibla on Jan 24, 2020
نشكر الوقت الذي فضيتموه لتقييمنا و نعدكم بالأفضل

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
قريب للحرم
Stayed 1 night in Sep 2019
Response from Ali on Nov 10, 2019
Yes, Insha.Allah

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
قريب من الحرم
Stayed 1 night in Sep 2019
Response from Ali on Nov 10, 2019
Thank you very much for review us.

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Ali on Nov 10, 2019
Thank you very much for review us.

10/10 Excellent

Fahad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Fahad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
جميلة
المكان مناسب وجميل بس لاحد يعتمد ع الخدمة عشان الزحمة والضغط يعني اخدم نفسك بنفسك
Stayed 1 night in Feb 2019

8/10 Good

MOHAMMAD

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

mohammed

Liked: Room comfort
Disliked: Staff & service
مقابل للحرم النبوي
موقع ممتاز
Stayed 4 nights in Nov 2018
Response from Ramada on Dec 10, 2018
ضيفنا العزيز يسعدنا أقامتكم معنا واسعدنا ملاحظتكم الايجابيه ونتمني خدمتكم بالقريب العاجل

8/10 Good

HUSSAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الموقع ممتاز قريب جداً من المسجد النبوي
Stayed 3 nights in May 2018
Response from Moamen on Jul 14, 2018
عميلنا العزيز يسعدنا اقامتكم معنا ونتمني خدمتكم بالقريب العاجل

4/10 Poor

Mazyad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
الافندق ردي ومتهالك
الإقامة غير جيده

6/10 Okay

Mishal

Liked: Staff & service, room comfort
الموقع ممتاز النظافة جيدة نوعا ما المواقف موجودة حسب الشواغر موظفين الاستقبال يحتاج لهم زيادة وهم في قمة اللباقة

8/10 Good

Belal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الاقامه كانت رائعه وتعامل موظفي الاستقبال رائع و لطيف زمنطقة الطعام جيده وخدمة متميزه من قبل خدمة تنظيف الغرف واطلالات جميله من داخل الغرف