Ratings based on 285 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Adelaide

short walk from Spencer Street - FREE WIFI

Posted Dec 14, 2014
Pros: Free wifi, friendly staff, clean and comfortable rooms
Location: Get off Skybus at Spencer Street and walk 150 m round the corner to Bourke and you're there. Heaps of cafés and shops near by.
Really friendly staff, nice rooms thoughtfully furnished, feathertop beds, double glazing. Excellent breakfast if you want. I REALLY appreciated the free wifi facility, that tells me this hotel is customer-friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel close to shopping and Equitana

Posted Nov 24, 2014
I found the staff very friendly and helpful. The rooms were very comfortable and clean
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hampshire, UK

Good apartment hotel close to city centre

Posted Nov 16, 2014
Pros: Good quality accomodation Proximity to city centre
Cons: Living area small Separate washer and dryer
Location: Highly recommend walking tours for city orientation and overview
Good apartment hotel that worked well for us as a family of four with grown up children. Only criticism is living area is a little small for four adults. Also washer/dryer took hours! Close to city and main tourist attractions.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Perfect

Posted Nov 10, 2014
Our room was the one bedroom spa and exactly what we needed for an overnight stay. Only negative was the noisy nightclub across the road.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kyneton

A Really Green Hotel - Yeah!

Posted Oct 18, 2014
Pros: The fact that it really made an effort to be green and has been highly rated for this - plenty of towel rails; staff that listened to/saw that the req
Cons: Nothing - we'll be back.
Location: The Alto on Bourke is well located to all sightseeing venues in Melbourne with the tram stop just out the front, and then Southern Cross Station shoul
We stayed here to spend some time catching up on shows, galleries and restaurants in Melbourne. The staff were really pleasant and the rooms super comfortable - not too big not too small (standard accommodation).
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Nice hotel close to Southern Cross Station

Posted Oct 13, 2014
Pros: Good location, wifi, clean and comfortable room.
Cons: Soundproofing the walls
Location: Southern Cross station a few mins walk, Coles supermarket 5 min walk, centre of CBD 10 min walk.
Stayed for 2 nights in Alto on Bourke. It was very convenient when I arrived by SkyBus into Southern Cross Station in Melbourne. Only a few mins walk. Staff were very friendly when I arrived before check-in time, and allowed me to leave my luggage there while I went to see the city. When I returned to check in to my room, my luggage had already been put in my room (a very nice touch!). The room was not large, but plenty of space just for myself. There was a big TV in the room, with lots of satellite channels available. Free wifi was available, kettle, tea and coffee as well. The bathroom was small, just a shower cubicle, toilet and a sink, but all clean and fine for me for a couple of nights. I found the room a bit noisy, walls were quite thin, and the window backed onto an office room so I kept the blinds shut all the time. I didn't try the breakfast, but it seemed reasonably priced and a lot of different choices of buffets (continental, cooked, etc). The centre of the city is about a 10 min walk straight down Bourke St, and a bit hilly, but there is also a tram stop just outside the hotel that will take you down the road in a couple of mins. There is the largest Cole's supermarket in the city just a 5 min walk from the hotel, so good for grocery shopping. All in all, very convenient for city, train station and shopping. Checking out, the staff were a bit abrupt, but not the worst I've experienced.
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy access to everything

Posted Oct 4, 2014
Pros: Very freindly and helpful staff
Location: the location is central to all transport.
the staff couldn't do enough they were very helpful. The Alto was very clean and comfortable with easy access to all public transport for sightseeing and shopping.
5 out of 5
Recommended
by Khozismfrom Singapore

Superb location. In the heart of Melbourne city

Posted Sep 15, 2014 on Hotels.com
I recommend this hotel and I will definitely stay here the next time I am in Melbourne. The airport sky bus is just 200 mts away from the hotel. Hotel staff is very courteous and the room was very clean.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Auckland, NZ

Great location for a few days of work

Posted Sep 10, 2014
Pros: The staff were great and I liked their commitment to environmental sustainability
Location: Great location if you're coming in by bus or train. Close to shops and the Southbank.
The staff were very welcoming and the location right by Southern Cross Station was very convenient.
4 out of 5
Recommended
for Personal Event
by A verified traveler

駅が近い

Posted Aug 24, 2014 on Hotels.com
サザンクロス駅の近くで歩いてスーツケースを引ける距離。駅の近くにスーパーやレストランがあり便利