Ratings based on 135 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
for Couplesby A verified traveler
A wonderful stay.Posted Dec 18, 2014
Pros: Everything! From the pool to the spa, everything about my visit was enjoyable.
Cons: Not that I experienced.
Location: Lots to do nearby, wonderful food and shopping.
From the moment I arrived I was greeted with kindness and hospitality. The room was clean and had a ambiance.
for Everyoneby A verified traveler
Very happyPosted Dec 1, 2014
Pros: Good location, good size room that was clean and nicely decorated, quality shampoo etc. Restaurant is pretty good.
Cons: TV didn't work that well and twin beds were very close together. Like many Australian hotels, poor quality workmanship particularly in common areas
Overall was pretty happy with the experience and I would stay here again as I know the area well. Rooms were slightly above expectation and the restaurant is handy if you don't want to go out.
Recommendedby Daniel Castrofrom Boston, MA
Fantastic StayPosted Aug 25, 2014 on Hotels.com
Beautiful hotel, cool rooms and extremely helpful staff. Had a wonderful stay. The area is also very nice, with many good places to eat.
for Personal Eventby Rhebbardfrom Melbourne
First class servicePosted Aug 20, 2014 on Hotels.com
In addition to being a beautiful hotel in a great location the Olsen over delivers in service. We mentioned at check in it was my husbands birthday and once we settled in our room we were delivered a bottle of sparkling wine with a hand written note wishing us the best for the birthday celebration. Add to this the well appointed, spacious rooms and modern fit out and we will be returning again. Rates were competitive given the quality of the hotel room service also got our thumbs up.
for Business Travelersby James Thomsonfrom Bangalow NSW
House keeping issuesPosted Aug 9, 2014 on Hotels.com
I requested an upgrade so I could have a bath but the plumbing was faulty and unable to use bath first night of upgrade but I believe I still paid for the upgrade that night..I believe I should not have been. Front of house staff were excellent and I would stay at the Olsen again.
for Everyoneby A verified traveler
Trendy & ComfortablePosted Aug 4, 2014
Pros: Décor & location
Location: Definitely a shopping and dining district and everything is walking distance in South Yarra & Prahran.
Concierge and front desk were very helpful. Rooms were immaculate and well kept. Hotel location is fantastic. Lots of Cafes, restaurants and shops around & a small taxi fare or train trip to flinders street station. The pool is gorgeous and heated. Would definitely stay again.
for Everyoneby A verified travelerfrom Gold Coast, Australia
THE hotel to stay at in MelbournePosted Jul 21, 2014
This hotel always delivers on all things comfort, class and friendliness. I would recommend it in a heart beat! The only thing I wouldn't recommend is the restaurant downstairs if you are wanting a timely breakfast. Multiple times I've been disappointed and will not use again.
Recommendedby Shawnfrom Orbost
ParkingPosted Jul 18, 2014 on Hotels.com
Had problems getting out of parking but some who worked there was able to help
for Everyoneby A verified travelerfrom Melbourne, Victoria
Stylish and comfortable stayPosted Jul 14, 2014
Pros: Artsy and stylish, something a little different from conventional hotels. Very near lots of good eateries and shopping.
Location: Close to high street fashion stores. For foodies, Adriano Zumbo and Burch and Purchese patisseries are close by.
A friend kindly and very generously paid for a night's stay at the Olsen for my birthday. I had always been intrigued by the Art Series Hotels so I was thrilled and really looking forward to it. The experience didn't disappoint. The staff were really friendly and the room was stylish and comfortable. We noticed at the hotel lobby that workmen were moving sound and lighting equipment so we knew there was going to be a special event (and a potentially loud one) on that night. We asked the hotel staff if they could find us a quiet room and we were given one on the 9th floor. We were pleased that we could not hear any noise coming from the party and had a very restful nights' sleep.
for Familiesby Happy travellersfrom Kew
Fantastic weekendPosted Jun 26, 2014 on Hotels.com
We had a beautiful family weekend. The standard of accommodation,level of customer service and the location of the hotel all made for a fantastic weekend. We didn't want to leave. We loved the enthusiasm and warmth of the reception staff upon arrival and right through our stay. Nothing was any effort for them. The comfort of our penthouse was fantastic, beds were so comfortable we wanted to buy them, beautiful amenities. We didn't want to leave the hotel,even with the opportunity of shopping in Chapel St.