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Reviews of Beau Monde International

4.5 out of 5
Beau Monde International
934 Doncaster Road, Doncaster East, VIC

Reviews

7.6

Good

Rating 10 - Excellent. 186 out of 735 reviews" "
Rating 8 - Good. 314 out of 735 reviews" "
Rating 6 - Okay. 149 out of 735 reviews" "
Rating 4 - Poor. 62 out of 735 reviews" "
Rating 2 - Terrible. 24 out of 735 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Paul

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff do nothing, i ordered a meal to my room on Monday the tray & plates where still there Friday when i checked out They don’t clean the towels, bedding One day of soap one day of coffee they don’t replenish or clean What is in there when you get there is it Also no secure parking it’s open to anyone same with the front door anyone can go in at any time
Stayed 4 nights in Mar 2024

6/10 Okay

melissa

Traveled with family
We tried to ring the service desk multiple times but no answer, we didn’t have any toilet paper in our room. The website also states that they do breakfasts in the restaurant , for some reason they this was not an option when we stayed.
Stayed 1 night in Feb 2024

6/10 Okay

Alan

Disliked: Staff & service
Stayed 13 nights in Jan 2024

2/10 Terrible

Catherine

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the worst we have visited. We arrived and the guy on reception looked like he would rather be anywhere else than there. We got the card for our room. Had to pay a $100 bond which i didn't begrudge until we got upto the room. The room was filthy. It looked like it hadn't been vacuumed in years, the front of the cupboards were filthy and also looked like they hadn't been cleaned in forever. The mattress was terribly saggy in the middle and one of the lamps on the bedside had a globe blown. We went down and asked to move to a different room and they moved us to a bigger room with a king size bed and the room was almost as dusty and dirty so we couldn't be bothered dealing with them again so we kept the key and just went home for the weekend and dropped the key back on the Sunday morning. We have a baby in the NICU at Monash clayton so the last thing we need is to get sick or take some sort of bug in there to her due to lack of cleanliness. The whole place is very tired and run down and dirty and needs a big overhaul. Wouldn't recommend staying here at all. Wotif should scrutinize their accommodations they allow to list on the site so people don't get misled like this. All we wanted was a couple of nights away not too far from the hospital for a break from everything and it was the worst choice to pick here.
Stayed 2 nights in Jan 2024

6/10 Okay

adam

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Anne

Liked: Cleanliness, room comfort
Christmas Night
A comfortable and spacious room. The place is looking a bit tired but great value for the money. No complaints
Stayed 1 night in Dec 2023

8/10 Good

Ben

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Enjoyed my stay and would recommend this hotel. For the price its good. The rooms are spacious and have a good table if you need to take work calls remotely using laptop. Staff are friendly and very helpful. Underground car parking is free and spacious which is a big plus. On the cons, some of the fittings are a bit dated. The shower was a bit tempremental being very cold or very hot. The Wifi didnt work well after a few days so we got our own Prepaid data sim. Overall i would recomend this hotel as for the price its pretty good...
Stayed 13 nights in Dec 2023

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service
Quiet hotel, older style but clean. Free parking. Comfortable bed. Will definitely stay again.
Stayed 1 night in Dec 2023

8/10 Good

Michelle

Traveled with partner
Liked: Staff & service
Older hotel, pictures on site must be from many years ago. Was clean and comfortable and price was good. Quiet spacious room. Will return.
Stayed 1 night in Dec 2023

8/10 Good

Len

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is looking tired and reception staff presentation could have been a little better. Having said that the price was value for money and certainly met all our requirements. Outside presentation needs work for example weeding should be carried out at the front.
Stayed 1 night in Dec 2023

8/10 Good

D

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Wai

Liked: Staff & service
Either :1. I was in another hotel 2.I was very lucky to get a 'good' room 3. Management improve a lot. Didn't check the internet ratings before I booked, then saw all the 1 star reviews. Absolutely hate smelly filthy dirty hotel room. Surprise to find the room was spacious, no smell, no obvious dirt & filth & I am not going to look for it. Good price for a decent clean overnight stay. ps. It was a saturday & there was an karaoke going on, noisy until 10pm.
Stayed 1 night in Dec 2023

8/10 Good

Elizabeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very apprehensive about our stay after reading the online reviews, we were pleasantly surprised. Yes, the place is dated and would benefit from a major revamp but was clean and tidy and was value for money.
Stayed 2 nights in Nov 2023

8/10 Good

Peter

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good price and service
Stayed 1 night in Nov 2023

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Joanne

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Check in/ out was easy. Car Park good. Lift broken , Room was dirty , Hotel very dated . Getting charged $100.00 bond - that gets refunded to card in 2-3 weeks. Unacceptable.
Stayed 1 night in Oct 2023

6/10 Okay

JANET

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Location is convenient for us. Sadly it's a tired hotel in need of a good revamp in many areas. Some renos have taken place in the bathrooms, but needs a lot more
Stayed 3 nights in Oct 2023

2/10 Terrible

Lynda

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lift broken. Checked into a room that was still uncleaned from previous occupant. New room up flight of stairs despite conversation of needing ground floor due to lift broken. Filthy new room. Filthy in all areas. Spa jets not cleaned. Shower is more of a fine mist. Never again.
Stayed 1 night in Oct 2023

4/10 Poor

Kay

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We noticed the whole building is run down and is in need of huge maintenance and cleaning inside and out. Our asian meal was very nice but expensive.
Stayed 1 night in Sep 2023

6/10 Okay

Barb

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Our stay was enjoyable, however, the way they charge is extremely inconvenient and not explained at check in. I was charged the room fee, informed of a $100 room bond which is refundable in 7-10days, but I was ALSO charged the room fee a second time and when I rang to question this, was told this is normal, if you bank with Westpac, which I don’t!!!! Then told, it will be refunded in 7-10days! That is not acceptable, and extremely inconvenient. We were going to be returning guests but not with this inconvenience and method of charging!
Stayed 1 night in Aug 2023

4/10 Poor

Anthony

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cobwebs in all corners of the room, Mirrors hadnt been clean. No help from staff to get bags to the room for 2 x women and baby at 11.00pm at night
Stayed 2 nights in Aug 2023

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Aug 2023

8/10 Good

Greg.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a very late flight, the 24 hr check-in facility was great
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Samaria

Stayed 1 night in Jul 2023

4/10 Poor

Danielle

Stayed 1 night in Jun 2023

6/10 Okay

Le Liang

Stayed 1 night in May 2023

6/10 Okay

Gerard

Business traveler
Disliked: Property conditions & facilities
Housekeeping was terrible
Stayed 4 nights in May 2023

8/10 Good

Duy H

.
Stayed 1 night in May 2023

2/10 Terrible

Marcus

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
How can a place like thisoperate or be supported by wotif? Utterly disgraceful.
Stayed 1 night in Apr 2023

4/10 Poor

Adam

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property would have been great 20 years ago. Badly needs refurbished and no breakfast available which is unheard of for inner city hotel. Rooms good sized, clean, staff friendly but badly needs some upgrading and breakfast offering!
Stayed 1 night in Apr 2023

8/10 Good

Lynton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and suited our needs
Stayed 2 nights in Mar 2023

4/10 Poor

Graeme

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Unfriendly reception, filthy basement car park, No breakfast or restaurant as advertised on web site, broken fittings in bath room, insufficient pillows, no Bar available as per web site, very tired room, carpet needs replacing, no door on freezer, spa disgraceful, cigarette burns and rusty fittings. We stayed in the motel 7 years ago and it was very good that is why we booked again. Will never be going back and will be advising friends who come to Melbourne from Qld to visit friends in the area. DO NOT STAY AT BEAU MONDE INTERNATIONAL. 1 OUT OF 10
Stayed 2 nights in Mar 2023

8/10 Good

Anthony

Stayed 1 night in Mar 2023

10/10 Excellent

Debra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Deidre

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Darlene

Liked: Staff & service
Stayed 1 night in Feb 2023

4/10 Poor

Karynne

Traveled with partner
Disliked: Amenities, property conditions & facilities
Booked this property as it had parking and we thought we'd treat ourselves to a spa unit for the last night of our holiday. The spa was very dated and took over 30 mins to fill to just cover the jets and it wouldn't turn on. I got dressed and went down to see reception as no one answered the phone when I tried to ring. I was offered another room but it was late and I didn't want to wait another 30plus minutes to fill another spa. in hindsight perhaps I should have changed rooms as the bed was so uncomfortable and had been 2 twins pushed together and they came apart during the night and I ended up sleeping in the gap.
Stayed 1 night in Feb 2023

8/10 Good

Julie

Traveled with partner
Liked: Amenities
The property met our requirements, the room was clean & comfortable.
Stayed 1 night in Feb 2023

6/10 Okay

Ash

Traveled with partner
Disliked: Amenities, property conditions & facilities
Ordinary at best
Stayed 1 night in Feb 2023

4/10 Poor

Wendy

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
When we arrived we tried to use the phone to contact the front desk to order room service but the phone did not work. We went back downstairs and spoke with the person on the desk who suggested that instead we could ring the front desk using a mobile to call them directly. Also there was NO ROOM SERVICE even though there was room service mentioned/offered in both the advertisement, the in room guest information book and a special room service menu on the counter above the refrigerator. This was most upsetting as my travelling companion is diabetic and may need food at night. There wasn't even the offer of any sort of breakfast! The onsite restaurant was closed and we were told that when the day manager was on he might be able to make us some sandwiches.... just not what I was expecting from a so-called boutique hotel. The spa bath had hair from a previous guest still in the jet holes. The place isn't in too bad of a state but is obviously old and needs some love. I also feel the room picture didn't match the room and accouterments we received.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Jan 2023

8/10 Good

Margaret

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, spacious room, undercover parking, great bathroom
Stayed 1 night in Feb 2023

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good standard, new bathroom, spacious
Stayed 1 night in Jan 2023

10/10 Excellent

Samara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bed was very comfy, nice large room. We checked in at 2 am after a long drive from Sydney so 24/7 service desk was great also allowed us to check out late free of charge. Fast easy check in. Spa bath was very relaxing and didn’t take long to fill. Really nice black out curtains. The property itself is older in furnishings etc but overall it was a very pleasant stay.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience

6/10 Okay

Brittany

Liked: Staff & service

4/10 Poor

Alan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean and basic maintenance hasn't been done like paint peeling in the bathroom, someone's hair was on the wall tiles in the shower, mold in the tile grout , upon walking in to the hotel there was dirt all over the floor in the main entrance, and back in our room, no Flyscreens on the windows and window winders were all broken, i also phoned to order breakfast from the room book and was told that the kitchen is only open for lunch and dinner. Over all not worth $179 a night and will never stay there again.

10/10 Excellent

Mattew

Liked: Cleanliness, staff & service, amenities