Ratings based on 1,759 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to southern cross station

Posted Jan 31, 2015
I enjoyed my stay there. It has a good pool and gym, and is close to southern cross station where the airport shuttle skybus arrives. It's also within the CBD free tram zone and near the docklands.
1 out of 5
by A verified travelerfrom 日本

コストパフォーマンスが良くない

Posted Jan 30, 2015
Pros: 強いて言うならば、Air Busのターミナルに近い。300m位。
Cons: 上記コメント全て
・レストランやバーがなく、遅く到着して食事をすることができなかった。 ・朝食がトーストとドリンク位なもので、チーズやハム等もなく、タマゴ料理と茹でた豆だけであった。 ・部屋の洗面台の水はけが非常に悪く、使えなかった。 ・冷蔵庫等収納庫の扉が壊れていて、使えなかった。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Napa, Calofornia

Close to railway station

Posted Jan 29, 2015
Pros: As above
Pro: VERY close to Southern Cross Railway Station - an easy 2 block walk. Coles grocery /supermarket across the street. Clean, nice people. Con: room a bit small, very adequate for 1-2 night stay, a bit small for longer stay. We stayed at Stamford Plaza until day before train trip, and that was luxurious and better located for wandering around Melbourne. Overall: nice, very adequate...we would stay there again if planning a train trip.
4 out of 5
Recommended
for Everyone
by A verified traveler

suitable for my requirement

Posted Jan 29, 2015
Pros: neat adequate room
Cons: breakfast menu
Location: tram and bus stops nearby suited
Not all facilities were utilized .The breakfast menu needs improvement .Overall experience was satisfying at the room sale price
3 out of 5
Recommended
for Everyone
by A verified travelerfrom S

Convenient location to southern Cross

Posted Jan 29, 2015
First time staying here. Staff at the front desk were not friendly. No smiles & felt we we're being a bother asking questions. The room was lovely, clean, bed comfortable but pillows awful! Pool was great. They were asking $12 per person for a Continental breakfast but we ate at a fantastic Cafe at Southern Cross for $9.90 for a great feed of bacon and eggs& toast, huge serving.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Adelaide

Convenient location to City, Market and Docklands

Posted Jan 29, 2015
Pros: Nice and clean. Staff were extremely friendly and helpful, and even offered an early check in when we arrived to store our luggage.
Cons: Would be nice to have an extra hook or towel rail in the bathroom. ( Only one hook provided ).
Enjoyed a 4 day stay here while visiting Melbourne for the Australian Open. An Ideal location with easy access to shops and cafes.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Helsinki

Good location between the city and the Docklands

Posted Jan 28, 2015
Five minutes walk to the airport bus terminal. Breakfast could have been better.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Comfortable location

Posted Jan 27, 2015
Pros: Staff helpful, pool warm and welcoming and easy for city sites and airport access.
Cons: All good.
Location: City on your doorstep, Airport bus 5 mins walk to station. Trams and sites all accessible.
Great location for airport bus, trams and easy walking to see the sites!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本大阪

サザンクロス駅に近いホテル

Posted Jan 26, 2015
Pros: メルボルンサザンクロス駅に非常に近い。 お昼過ぎに追加料金なしにチェックインすることができた。
Location: 少し歩くとトラムのフリーゾーンに行くことができる。
特に問題なく価格からすると十分だと思います。サザンクロス駅から近いのが利点です。 次回は、市内の中心地に宿泊するかも(再訪できれば)
3 out of 5
by A verified travelerfrom NSW

Handy to Spencer St Station for a stop-over

Posted Jan 24, 2015
Pros: Close to Spencer St and DFO
Cons: Flat sheet on bed Customer Service training for reception staff Pool towels available in pool area and pool heated to a more appropriate temperature
Location: Across the road from DFO shopping and a vert short stroll from Spencer St. Coles also across the road which is very handy.
Reception staff need some customer service training! A smile goes a long way, as does some eye contact and actual service rather than just talking to each other. The female staff member who checked us in however was very pleasant. There is NO flat sheet on the bed?? Laziness? Just a fitted sheet and a covered doona. Not comfortable for a stuffy room temp to not have a sheet. Pool was supposed to be 'heated' it was cold and most who entered the pool while I was in it, left without swimming due to the chill it had. Asking for a pool towel from reception staff was like asking for a ride to the moon! Ok for stopover, but wouldn't recommend for longer stay.