Ratings based on 811 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and Comfortable stay

Posted Sep 3, 2014
Pros: can cook breakfast yourself. Toast, fried egg, fried onions…boil waters.
Location: good location. next to chinatown, flinders street, lygon street is about 30 minutes walk away.
Big room even for normal room. Good for family of 4 (2 adults and 2 children) without addition of bed. There is a king sized bed and a sofa can be added beside the bed. The room is clean. You need to do the house cleaning yourself on Sunday. That is fine. I would highly recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Carlisle/Perth

Nice hotel and in the centre of the city.

Posted Sep 2, 2014
Pros: They had all conveniences including gym and pool.
Location: Fantastic location to shops, cafe's ,theatre's,art gallery and casino.
Found the staff very friendly and helpful. Requests were attended to promptly.
4 out of 5
Recommended
for Everyone
by A verified traveler from tasmania

Convenient to shopping trams etc

Posted Sep 2, 2014
Pros: Location was good, very quiet at night so easy to get a good rest.
Cons: We were unaware that there was not any room service on a Sunday, there was not a compendium in room or anywhere for us to find out this information.
Location: Shops were only a block and a half away, easy to get to trams etc.
We were in Melbourne mostly to shop so this was a good choice of hotels.
4 out of 5
Recommended
for Everyone
by A verified traveler from WA

Great location

Posted Sep 2, 2014
Good clean room. Comfy bed. Friendly staff. Pity the fox sports had been disabled. Otherwise highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveler from broken hill

Great position.

Posted Sep 1, 2014
Pros: Position
Cons: Nothing
Location: China town. All the theatres and was so close to the Bourke street mall
Had a great stay it was in the middle of all the theatres. Fantastic staff and the restaurant downstairs was amazing. Thanks for great stay
4 out of 5
Recommended
for Everyone
by A verified traveler

Great central location

Posted Aug 28, 2014
Pros: Its central location.
Cons: Rooms are not serviced on a Sunday so would be nice if they were.
Location: The location is perfect to the tram stop which is outside the door and also China town, David Jones, Myer and Emporium malls.
I had booked a studio room for 3 nights as was staying with my daughter so had requested 2 beds on the Expedia website. When we arrived there was only one and the hotel had no record of my request. The hotel was full but they managed to find us another room and separated a double one so all was well. Everything was very clean and staff were helpful. Location was great as it was walking distance to all main attractions.
4 out of 5
Recommended
for Everyone
by A verified traveler from newzealand

great central location

Posted Aug 27, 2014
5nights stay-staff and location fantastic Lounge furniture drab and uncomfortable
2 out of 5
by A verified traveler from Qld

Really wouldn't bother

Posted Aug 25, 2014
When we checked in and went to our room we walked in and the smell in the room was foul we then noticed 2 large boxes, like removal boxes, in the room filled with rubbish and junk with 2 smelly towels covering them. We went downstairs and complained so we were upgraded to a suite which was nice but the bed is only a queen size so don't think your getting a king when you book a deluxe king room and it was so soft that you roll into the middle when you sleep. The staff were lovely and the location is great but there are a lot of other great hotels in the city and for the price I would go elsewhere.
5 out of 5
Recommended
for Everyone
by A verified traveler

Citadines on Bourke

Posted Aug 16, 2014
Friendly staff, comfortable room and loved the pool and sauna, thank you
4 out of 5
Recommended
for Everyone
by A verified traveler from nsw

Cool

Posted Aug 11, 2014
Its clean n tidy have a tiny kitchen with it. Good exp good location.