Availability
Luxe king room
- One King Bed
Luxe twin room
- Two Queen Beds
Loft
- One King Bed
City Luxe King
- One King Bed
5-star luxury hotel in Southbank near Crown Casino
By convention center
Situated in the entertainment district, this luxury hotel is close to Crown Casino, Federation Square, and Melbourne Aquarium. Also nearby are Eureka Tower and National Gallery of Victoria.
Spa and fitness
In addition to 20 restaurants, Crown Metropol features outdoor tennis courts. Other amenities include a full-service spa and coffee shops/cafés.
LCD TVs, iPod docks
LCD televisions come with cable channels. Guestrooms also feature iPod docking stations, wireless Internet access (surcharge), and air conditioning.
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Hotel Amenities
- General
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In addition to a full-service spa, Crown Metropol features outdoor tennis courts and an indoor pool. Dining is available at one of the hotel's 20 restaurants and guests can grab coffee at one of the 20 coffee shops/cafés. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. An Internet point is located on site and high-speed wireless Internet access is available for a surcharge.
Business amenities at this 5-star property consist of a 24-hour business center, a technology helpdesk, and secretarial services. Event facilities include a conference center, conference/meeting rooms, and small meeting rooms. This luxury hotel also offers a health club, a spa tub, and a sauna. Guests can use the business facilities at a partner hotel. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in 2011.
Crown Metropol has designated areas for smoking.
- Air-conditioned public areas
- Babysitting or childcare (surcharge)
- Airport transportation (surcharge)
- Total number of rooms - 658
- ATM/banking
- Audiovisual equipment
- Ballroom(s)
- Banquet facilities
- Bar/lounge
- Beauty services
- Breakfast available (surcharge)
- Business services
- Number of coffee shops/cafes - 20
- Complimentary newspapers in lobby
- Computer rental
- Concierge desk
- Multiple large conference rooms
- Event catering
- Exhibit space
- Express check-out
- Full-service health spa
- Gift shops or newsstand
- Hair salon
- Computer station
- Internet point
- Tours/ticket assistance
- Wireless Internet access - surcharge
- Technology support staff
- Designated smoking areas
- Express check-in
- Parking limited (surcharge)
- Luggage storage
- Tour assistance
- Shopping on site
- Elevator/lift
- Dry cleaning/laundry service
- 24-hour front desk
- Health club
- Laundry facilities
- Currency exchange
- Library
- Massage - spa treatment room(s)
- Medical assistance available
- Multiple small meeting rooms
- Multilingual staff
- Self parking
- Valet parking
- Self parking (surcharge)
- Valet parking (surcharge)
- Parking (surcharge)
- Porter/bellhop
- Room service (24 hours)
- Number of meeting/conference rooms - 4
- Tennis on site
- Year Built 2011
- Number of restaurants - 20
- 24-hour business center
- Pool sun loungers
- Conference center
- Outdoor tennis courts 2
- Snack bar/deli
- Sauna
- Secretarial services
- Security guard
- Shoe shine
- Number of buildings/towers - 1
- Spa services on site
- Spa tub
- Steam room
- Suitable for children
- Swimming pool - indoor
- Technology helpdesk
- Television in lobby
- Umbrellas
- Wedding services
- Internet
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Available in all rooms: Wireless Internet access (surcharge)
Available in some public areas: Wireless Internet access - surcharge
- Parking
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Parking (surcharge), Self parking, Self parking (surcharge), Valet parking, Valet parking (surcharge), Parking limited (surcharge)
- Room Amenities
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- Pay movies
- Phone
- Private bathroom
- Cable TV service
- HDTV
- Wireless Internet access (surcharge)
- iPod docking station
- In-room safe
- Air conditioning
- Climate control
- Complimentary newspaper
- In-room massage available
- Soundproofed rooms
- LCD TV
- Dining
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Mr Hive Kitchen and Bar - This restaurant serves breakfast, lunch, dinner, and brunch. Guests can enjoy drinks at the bar.
In-room dining choices include breakfast, lunch, dinner, and late night fare, available from 24-hour room service.
- Recreation
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Outdoor tennis courts and a health club are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Aerobics on site
- Swimming on site
- Tennis on site
- Yoga classes/instruction on site
- Spa
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ISIKA has massage/treatment rooms. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and Ayurvedic treatments. Visitors of this spa can round out their time of relaxation with a trip to the café.
- Manicures and pedicures
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Ayurvedic treatments
- Nutrition consultation in spa
- Sauna in spa
- Spa tub in spa
- Spa café
- Spa boutique
- Massages
- Body treatments
- Facial treatments
- Accessibility
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To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
- Accessible path of travel
- Accessible parking
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Policies & Fees
- Check-in
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Check-in time starts at 2 PM
Minimum check-in age is 18
- Check-out
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Check-out time is 11 AM
- Payment types
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Accepted at this hotel: American Express, Diners Club, MasterCard, Visa
- General
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Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Only service dogs are allowed
- Additional Details
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This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
National Rating
- Details
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This property does not have an official STAR Rating from AAA Tourism Pty Ltd. For the benefit of our customers, we have provided a rating based on our rating system.