Ratings based on 303 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Newcastle, NSW

When is a down grade???

Posted Sep 15, 2014
I had booked a Deluxe King room. We were allocated the 7th floor with a balcony overlooking the nearby building rooftops, very pleasant. It was self contained and had cooking facilities for a short stay. However, the shower water wouldn't get hot. So we contacted the desk. After the concierge checked the water himself, he said we would be moved. We were then taken to a room on the 3rd floor with a balcony overlooking a laneway. Not quite the same!!! Also, there wasn't a table to sit at like in the first room. When I asked the concierge if this was actually a downgrade room he said all the rooms were the same and if we wanted a table he would get room service to put one in. So apparently at this hotel, everyone one pays the same tarrif no matter how high in the tower your room. The breakfast, whilst expensive at $18 a head, was very nice. Hotel staff were nice but concierge staff were very indifferent.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location, great value

Posted Sep 8, 2014
Good apartment hotel. Easy to get in the centre of the CBD. Would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Great Hotel

Posted Sep 8, 2014
Pros: Perfect Location in Melbourne CBD, close to good quality restaurants and bars
Obtained a very good rate at last minute, hotel was fantastic
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Sep 4, 2014
Pros: Quiet and close to everything
Cons: Check the alarm clock, someone had turned it on for 5am! and loudly!!
Location: Carlton Gardens, Bennets Lane, Stalactites, Top end of City
Just what you want for a quick trip to Melbourne Accessible Easy to navigate
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Aug 25, 2014
Good hotel... My family and me had nice time in this hotel.
3 out of 5
Recommended
for Couples
by A verified traveler from Sydney

Hotel with good service

Posted Aug 7, 2014
Pros: The service by staff
Cons: The shower water temperature could be much warmer
Location: The hotel was a little far from the centre of town
The service and staff were excellent. The shower was lukewarm, the air conditioning took 2 days to warm up the room and it was a small room ! Also the hotel was a little far from the centre of town
4 out of 5
Recommended
for Everyone
by A verified traveler from sunshine coast

Overnight stay for business good size room handy

Posted Aug 5, 2014
Over night stay for work good position good rooms
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Fantastic stay

Posted Aug 3, 2014
Fab accommodation and very helpful staff. Would recommend to everyone. Close to all the Melbourne cbd attractions.
4 out of 5
Recommended
for Everyone
by A verified traveler from Yinnar, Australia

Great Location for east end of town...

Posted Aug 3, 2014
Pros: Staff, Location and Price
Cons: Don't change much..
Location: As above..
Only stayed the one night but enjoyed the experience, Great location for theaters and restaurants, very comfortable and great staff..
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Convenient for a night out

Posted Jul 28, 2014
I was not there for long but it was a pleasant stay. Good location. Easy check in and check out process.