Ratings based on 276 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom 東京

いまどきWifiが有料なんて!

Posted Jan 26, 2015
Pros: スタッフの態度などはとてもよかった。
WiFiが有料なのにはがっかりした。高いお金を払っているのに。 また、ロビー1階に全豪オープンテニスのカウンターがあるけど、当日のドロー表はくれない。 シェラトンでは配っていた。
5 out of 5
Recommended
for Everyone
by A verified traveler

Great City Hotel

Posted Jan 7, 2015
Perfect location in the heart of Melbourne right on the doorstep of my favourite restaurants and shops in Flinders Lane. Our room had the best view looking south to the ocean and the river and it is an easy walk to the NGV. Despite the generic design the overall feeling is luxurious and the lobby has the most amazing scent which is filtered through the air-con. Great gym too! Will definitely stay here again.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Melbourne

Wedding Night

Posted Dec 26, 2014
Stayed here on our wedding night, the staff were wonderful and upgraded our room! Hotel standards were amazing! Would definitely recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Short stay

Posted Dec 23, 2014
Great location for a stay in Melbourne city centre.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom melbourne

Great hotel excellent service

Posted Dec 14, 2014
Had a great time on my anniversary with my wife. Every one of the staff from the cleaners to the waiters, to front desk staff were happy and genuine. They really looked after us.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom melbourne

Nice hotel in the middle of town

Posted Dec 11, 2014
5 out of 5
Recommended
for Everyone
by A verified travelerfrom S

Ubicacion y Comodidad

Posted Dec 5, 2014
El hotel es magnifico e impecable, excelente diseño y lo mejor es su ubicacion a solo una cuadra de Federation square y muchos bares, cafes, restaurantes, tiendas... Una zona siempre llena de gente. Mis unicas criticas: Sus paredes son muy delgadas escuchas el ruido de todas habitaciones de al lado, hasta cuando prenden la regadera. Consideramos que la mujer que esta de Concierge es poco tolerante y desesperada en su atencion, pareciera que lo hace de mala gana y no escucha bien las necesidades... Y aparte nos vendio un tour muy caro a Phillip Island que no cumplio lo que decia el folleto. Seria todo el resto del personal es muy amable y servicial.
4 out of 5
by A verified travelerfrom goldcoast

5 star hotel, expensive room with no view as such

Posted Nov 15, 2014
room was not as luxurious as expected for the price, although it is less expensive to the other hotels. No view as such except a building. Hotel facilities and service is grand and if you wan to utilise it great, but if it is for a quick stay , you can enjoy a good bed and bathroom anywhere!!!!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Geelong

Great hotel in City location

Posted Nov 14, 2014
Pros: Great location, wonderful bed
Cons: Pool area is second-rate and I believe shares the gym with non-hotel customers. Did not like the grunting of one exerciser
Location: Great little restaurant in a little alley just up from hotel off Collins Street
Stayed for 2 nights of our 44th Wedding Anniversary
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Adelaide

Luxury in an up market side of town

Posted Nov 9, 2014
Room with a view is a room to impress! Staffs were friendly and helpful. More details needs to be paid on the cleanliness, e.g. candy behind sofa chairs and drain hole of the bathtub. Other than that, it's worth every penny spent.