Ratings based on 719 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Comfortable and well positioned

Posted Oct 31, 2014
Pros: Position, quality service and environment.
Cons: Plumbing maintenance.
Location: We went on the city circle tram, free of charge. Easy to walk to Docklands. Good DFO Home shopping nearby as is the convention centre and arena.
We found the Hilton South Wharf to be a very comfortable and well positioned hotel. The service was excellent and high quality. On arrival our bathroom sink was clogged but they immediately sent the maintenance team up and it was fixed. We enjoyed our stay and would definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide

Great shopping location

Posted Oct 29, 2014
Pros: Loved the decor of the hotel, and the rooms were huge
Cons: No improvements needed, it was perfect
Location: Location was great. Literally next door to DFO southwharf. Ten minute walk to the crown complex and close to trams for transport
I came to stay the weekend with a friend. The hotel was beautiful, could not be faulted. Staff were very friendly and professional, nothing was too much trouble. We loved the buffet breakfast, wish we had tried the restaurant for dinner. It was a great location to the DFO, transport and ten minute walk to the crown complex. Loved the foyer with all the horses decorated for the spring carnival season. Definitely wanting to return
4 out of 5
Recommended
for Everyone
by A verified traveler from NZ

Hotel close to shopping and cafes

Posted Oct 29, 2014
Pros: It is very clean and the bed is comfortable. Plus close to shopping, cafes and bars.
Cons: Free wifi perhaps and microwave provided in the room.
Location: Shopping, night life, cafes, casino. However, it is not near to public transport or the tram. Quiet a walk to the tram station.
Hilton South Wharf is nicely located next to DFO, cafes, bars and restaurants. The room that we stayed in was in pristine condition with comfortable beds. However, there was no free wifi which was disappointing and nowhere near the hotel was there a mobile phone store where I can purchase a SIM card so we can ring our family back home to let them know we were safe. There was no microwave too to heat up food. Some staff were friendly, polite and helpful, a few were not.
4 out of 5
Recommended
for Couples
by A verified traveler from Claremont Meadows

Perfect Location

Posted Oct 21, 2014
Pros: Staff were wonderful. Let us have early check in which was fantatic.
Cons: Daily cleaning of room. First day was wonderful, each day after slowly got worse and worse.
Location: DFO, Casino. Amazing location.
Staff were delightful, location perfect. Long weekend at this beautiful hotel was devine.
3 out of 5
by A verified traveler

It wasn't bad but it wasn't great.

Posted Oct 21, 2014
I thought staying in a Hilton would be amazing but it was just ok. Needs better pillows and better showers. Also if I guest is staying on their birthday the staff should acknowledge it. Not a bad experience just not great.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Ottawa, Canada

Internet should be free to club guest in the room

Posted Oct 19, 2014
Pros: Friendliness and helpful staff all around
Cons: Internet Service in the guest club room should be complimentary.
Location: Excellent location, close to DSO and walking distance to many nice rrestaurent
Excellent staff...Very helpful and friendly. Always willing to help. The best waitress in the ground floor restaurant and also at the executive club lounge.
5 out of 5
Recommended
for Everyone
by A verified traveler

Luxury hotel at a fabulous price!

Posted Oct 19, 2014
Perfect for the weekend away for a shopping experience :)
5 out of 5
Recommended
for Everyone
by A verified traveler from Emu Heights, NSW

Wonderful staff and amazing room!

Posted Oct 16, 2014
Pros: Staff friendliness and location. Room view was superb. Food was great.
Cons: Nothing, it was great.
Location: Walking distance to Crown and some great little bars along dockside.
Booked a suite and it was amazing. Great view, staff went out of their way to provide a warm and friendly atmosphere and accommodated us with additional requests (for a birthday). Our room was amazing and if ever back in Melbourne wouldn't stay anywhere else. Loved it.
4 out of 5
Recommended
for Everyone
by A verified traveler from perth WA

nice hotel, quiet but close to cbd

Posted Oct 14, 2014
Pros: its location
stayed 1 night just to go shopping and party in the city. had a great night sleep afterwards there were so many places near by to go for dinner that we had trouble making up our minds on where to go
4 out of 5
Recommended
for Everyone
by A verified traveler from Pakenham

great location close to exhibition centre

Posted Oct 12, 2014
Pros: location
Location: Exhibition centre, Convention centre, DFO, Casino...
Hilton South Wharf is a quality hotel in a great location right near the exhibition & convention centres. Ideal to take all the stress out of attending events! You can even fit in some shopping for bargains at DFO!