Ratings based on 307 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok apartment building, close to Crown and the CBD

Posted Feb 27, 2015
Very friendly staff, room was ok but nothing special.
3 out of 5
by A verified travelerfrom perth

Not so pleasant welcome reception

Posted Feb 26, 2015
1 out of 3 rooms not ready at check in. Even after hotel staff were alerted before arrival. Towels had hair. Bed had hair. Doubt room was cleaned or bedding changed. Gross
3 out of 5
Recommended
for Everyone
by A verified travelerfrom nouméa

de l'entretien et ce serait parfait

Posted Feb 14, 2015
Pros: ensemble joli, spacieux. Très bien placé (près des transports, de deux locations de voitures, un petit magasin) Piscine et salle de sport agréables
Cons: internet fonctionne mal, ampoule grésille, des tuyaux qui font du bruit. Pas d'étagères ds les placards, système d'aération ds les SDB, stores abimés
Location: south bank, à proximité de crown, féderation square, city circle tram
internet fonctionne mal. Une ampoule qui marche mal et grésille. Des tuyaux qui font du bruit. Pas d'étagères dans les placards. Pas de système d'aération (efficace ?) dans les salles de bains, toilettes. Des stores abîmés. Mais l'ensemble est joli, spacieux. Très très bien placé (près des transports, et de deux locations de voitures, un petit magasin en bas) Piscine et salle de sport agréable. Bien équipé. Le concierge très sympa. Attention, expedia dit qu'internet y est gratuit mais c'est faux. Par contre Expèdia ne précise pas qu'il y a un lave-linge et un sèche linge, et ç c'est la bonne surprise.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Malaysia

Edge of CBD

Posted Feb 9, 2015
Pros: Location of being just at the edge of CBD, close to Southern Cross Station, next Casino & easy tram access to St. Kilda beach.
Cons: A self locking door for convenient & safety reason in case of emergency.
Good location being at the edge of CBD. You don't have to get congested in the CBD area while still close enough to get there via trams. Also being opposite the casino gives you a lot of restaurant options as well as convenient tram access to St. Kilda beach right in front of the Service Apartment. Plus an IGA supermarket next door. Will definitely go back there again next time I'm in Melbourne.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great accomodation

Posted Jan 26, 2015
Cons: Maybe provide some shaded areas in the swimming pool area during the day for parents/supervisors who are not swimming. It gets really hot!!
We stayed at the 2 b/r executive apartment with great views. Overall a great central place.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom nsw

Close to town

Posted Jan 26, 2015
Room looks worn out. Carpet torn in places but comfortable
4 out of 5
Recommended
for Couples
by A verified traveler

very close to everything plus great views

Posted Dec 14, 2014
Pros: Convenient, well appointed.
Location: Short walk to the casino and all its entertainment; short walk to all the restaurants in Southbank, some of which are excellent.
I was very late arriving but the concierge system worked well; room very comfortable and well appointed; great views across Melbourne, and the cbd is an easy walk; breakfast at Crown on the banks of the Yarra was pleasant.
4 out of 5
by Sylvia Bottomleyfrom England

Posted Dec 3, 2014
Pros: Location, quiet & secure
Cons: Lacked oven dishes serving dishes, although staff were very helpful, one member forgot to book our taxi on our a/port return journey !!
Location: Tranquil, Close to everything, Just right
Facilities: limited cooking facs.; Value: Affordable; Service: Polite, forgot to book a/port cab; Cleanliness: Tidy, edges not cleaned ; very convenient to river
5 out of 5
Recommended
for Everyone
by A verified traveler

Great central location

Posted Nov 27, 2014
Pros: Location.
Cons: Check in procedure. Confusing as you had to check in next door.
Hotel was in a great location for the conference I attended. Central to CBD, entertainment precinct and restaurants.
4 out of 5
Recommended
for Couples
by A verified traveler

ideal location

Posted Nov 21, 2014 on Hotels.com
Walking distance to restaurants, casino and transport. Great room overlooking the Yarra river.