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Expedia Guest Rating
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TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
All your bases are covered at Mercure Welcome Melbourne with great value for money in a Melbourne CBD location. Recently refurbished, our modern décor and friendly service team should help to make your stay a very comfortable one.Ideal for business or leisure travelers, you'll find everything you need right here, or just at our doorstep. Our friendly concierge team are here to assist with restaurant bookings, tour and travel enquiries, shopping and entertainment advice, car parking requirements and baggage storage needs.Our aim is to make your stay as simple and stress-free as possible, so we offer express check-in and check-out, valet or self-parking options, complimentary baggage storage at any time during your stay, business support services as well as our unique and modern Ether Centre, featuring 9 multi-purpose meeting rooms within the hotel. Should you require it, we also have a hotel internet kiosk just off our hotel lobby. Business facilities in our guest rooms include a working desk with wireless and broadband internet access. Once your work is done, enjoy the snacks from your minibar selection, or catch a show from the cable and pay movie channels.Enjoy a hot buffet breakfast or leisurely a la carte dinner in our Louden Kitchen & Grill or end your day with a relaxing pizza and cocktail in one of the cosy corners of our Cocoon Bar.
Rooms
All 330 rooms at Mercure Welcome Melbourne feature ensuite bathroom with personal amenities & hair dryer, work desk with broadband and wireless internet access, cable TV with pay-per-view movies, minibar, iron & board and tea/coffee making facilities. Superior Rooms are ultra modern and spacious, feature a king bed or 2 single beds, microwave and toaster, along with the usual: ensuite bathroom with personal amenities and hairdryer, work desk with broadband and wireless internet access, cable TV with pay-per-view movies, minibar refrigerator, coffee/tea maker, and iron/ironing board.Child Policy: Children under the age of 15 are welcome to stay free of charge when staying in an adult's room using existing bedding. The maximum number of infants allowed in a room is 1. Standard Rooms accommodate a maximum of 2 people. Extra charges will apply for an extra rollaway bed which can only be accommodated in a Superior Room. A maximum of 3 guests can be accommodated in a Superior Room. Interconnecting rooms are available for parties requiring accommodation for more than 3 people. Extra Guests: Standard Rooms feature a queen bed or 2 single beds and can accommodate a maximum of 2 people. A third person cannot be accommodated in a Standard Room. If a rollaway bed is required for a third person to be accommodated, a Superior Room will be required and an additional third person charge will apply. Superior Rooms can accommodate a maximum of 3 people. Interconnecting rooms are available for parties requiring accommodation for more than 3 people in a room. Charges will apply to each guest room.
Room Amenities
Dining
The Louden Kitchen & Grill - The deliciously plentiful Buffet Breakfast offers hot and cold buffet selections and bottomless cups of coffee every morning from 6.30am to 10.30am. At $20 per person, it's a great value breakfast! The Louden Kitchen & Grill's a la carte dinner menu allows you to personally customize your meal just the way you like it. Our health grill menu offers prime meat selections, a choice of sauces and generous side dishes, along with Gluten Free options. Compliment your meal with a nice drop from our hand-picked wine selection and relax amidst our freshly modernized décor as you watch the city stir.Soul Café - One of Melbourne's great coffee lures, this funky bar will keep you well fuelled all day. Our baristas will prepare your coffee or tea just as you like it, along with light and delicious meals for breakfast, lunch and dinner. Stay a while, or just pop in for a quick drink or tasty snack any time of the day! Cocoon Bar - Nestled on the mezzanine floor adjacent to our lobby, Cocoon Bar is a very soothing and relaxed place to hang out. Featuring designer décor and a meticulous selection of specialty beers and wines, Cocoon Bar also offers a seasonally inspired $10 cocktail during Cocktail Hour from 5.30pm – 7.30pm. Top off the experience with a selection from our mouth-watering pizza menu.
Recreation
Being located in Melbourne's CBD, we're perfectly positioned for you to take advantage of all the fabulous activities Melbourne has to offer.Walk around the corner to the Bourke Street Mall for some retail therapy (featuring major department stores such as Myer and David Jones along with a plethora of specialty stores) then take a break for lunch at one of the many restaurants and cafes local to the Mercure Welcome Melbourne. Once you've finished your shopping, perhaps enjoyed a meal at The Louden Kitchen & Grill, take in a show at one of Melbourne's many theatres, such as the stunningly restored Regent Theatre, or enjoy a concert or game at one of Melbourne's great sporting and entertainment stadiums including the MCG, Etihad Stadium, Rod Laver Arena and AAMI Park which are all just a short tram ride away from the hotel.Our Tour Desk will help you to arrange your transport requirements, make restaurant bookings and secure event and tour tickets in order to help you keep the fuss to a minimum and the fun to a maximum!
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Showing 1 - 8 results (of 8)
“Not Bad, very convenient”
We had been out drinking that night and had a very late check in, about 3am, the hotel gave us a late check out which we where thankful for. Everything was great except that we booked a queen room and when we checked in, there was no queen rooms available. They upgraded us to a King, or 2 singles pushed together, in the disabled room. That room looked a bit run down, a little bit of mold in the shower room and in serious need of an upgrade. But for the time and price it was something that we could see past.
“Masupland's View of Mercure Welcome”
The bldg is old with narrow hallways and beat-up carpet. The rooms didn't have the comfort but for the price is was fine/ok. Only two terminals for internet access and boarding passes wouldn't print.
“Not impressed”
The location is the best of this hotel, but my room was terrible. The carpet was so dirty and the equipment (refrigerator and TV) was too old and both did a terrible noise all the time.
“Not Impressed”
We were very disappointed with the standard of this Hotel , rooms were very poor , clean but unappealing , fridge noisy and we were placed in front of lift doors, redeemed only by its location to the city and its sights, not the safest of area's, Staff were friendly , we would not return.
“Tiny room but top location”
The city was at our doorstep which was fantastic. The room was very small and uninviting and the fridge and air-con loud. If your only in need of a quick stay and are budget conscience this might be the place for you. We are thankful that we didn't waste our time in Melbourne in our hotel room. Exploring the city was our main agenda and we only went to our room to sleep.
“Not so Grand But Next Door”
The Mercure Hotel Welcome shares a lobby with its larger neighbor, the Swanston Grand Mercure, which may throw visitors off at first. My stay at the Hotel Welcome was okay. When I arrived, the battery on the remote control for the television needed to be replaced. The day before I left, housekeeping forgot to make the bed and leave me clean towels. Nonetheless, the room was comfortable. I appreciated the comfortable chair that was also in the room.
“Re: Mercure Hotel”
Overall the hotel is of the best location and within the most convenient amongst the list provided by Expedia. The only weakness I realised will be the morning breakfast which was the same day in and out. Well I only taken 2 times for the food while my 3rd day onwards solely on the drinks and breads. Pls be reminded the hotel will bound to hanlde all levels and nationalities, I do hope the hotel will improve its choices in future.
“Very old, not clean, unreasonably expensive internet charge”
It was too crowded, too many rooms, very little space, not clean.. Guess how much they charge for internet? 55 cents per miniute!! And I was told it's 15 cents at first. When we checked out, it became 55! We were online for less than 15 minutes and were charged almost 50 dolloars! just can't believe it.. not sure how they calculated.
“OK”
Room was rather small, otherwise fine
“Mercure Hotel Welcome”
Very impressed and happy.
TripAdvisor Traveler Rating:
(based on #### traveler reviews)
Additional reviews provided by 
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The closest major airports to Mercure Welcome Melbourne are:
Melbourne, VIC (MEL-Tullamarine) - 18.9 km / 11.7 mi
Melbourne, VIC (AVV-Avalon) - 49.2 km / 30.6 mi
The preferred airport for Mercure Welcome Melbourne is Melbourne, VIC (MEL-Tullamarine).
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
