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Standard Twin Room
- Two Double Beds
Standard Queen Room
- One Queen Bed
Deluxe King Room
- One King Bed
- One Queen and One Sofa Bed
4.5-star family-friendly Melbourne hotel near Melbourne Aquarium
Located in the heart of Melbourne, this family-friendly hotel is within walking distance of Block Arcade, Royal Arcade, and Bourke Street Mall. Also nearby are Melbourne Aquarium and QV Centre.
In addition to a restaurant, Novotel Melbourne On Collins features an indoor pool. Other amenities include a bar/lounge and a coffee shop/café.
LCD televisions come with premium satellite channels. Guestrooms also feature refrigerators, air conditioning, and climate control.
Renovations & Closures
- The following facilities are closed until further notice:
- Swimming pool
Novotel Melbourne On Collins features an indoor pool and a fitness facility. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wired and wireless Internet access is available for a surcharge.
This 4.5-star property offers access to a 24-hour business center, audiovisual equipment, and small meeting rooms. Event facilities measuring 4304 square feet (400 square meters) include a conference center, conference/meeting rooms, and a ballroom. This luxury hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Novotel Melbourne On Collins is a smoke-free property.
- 24-hour front desk
- Air-conditioned public areas
- Babysitting or childcare (surcharge)
- Airport transportation (surcharge)
- Total number of rooms - 380
- Audiovisual equipment
- Number of floors - 9
- Breakfast available (surcharge)
- Business services
- Coffee/tea in lobby
- Coffee shop or café
- Multiple large conference rooms
- Currency exchange
- Dry cleaning/laundry service
- Express check-out
- Fitness facilities
- Gift shops or newsstand
- Computer station
- Tour assistance
- Luggage storage
- Parking limited (surcharge)
- Laundry facilities
- Massage - spa treatment room(s)
- Medical assistance available
- Multiple small meeting rooms
- Valet parking (surcharge)
- Safe-deposit box at front desk
- Meeting facilities size (meters) - 400
- 24-hour business center
- Meeting facilities size (feet) - 4304
- Conference center
- Security guard
- Smoke-free property (fines apply)
- Number of buildings/towers - 1
- Banquet facilities
- Swimming pool - indoor
- Complimentary newspapers in lobby
- Concierge desk
- Event catering
- Express check-in
- Tours/ticket assistance
- Wireless Internet access - surcharge
- Wired (high-speed) Internet access - surcharge
- Multilingual staff
- Parking (surcharge)
- Room service (24 hours)
- Number of meeting/conference rooms - 6
- Shopping on site
- Smoke-free property
Available in some public areas: Wireless Internet access - surcharge, Wired (high-speed) Internet access - surcharge
Parking (surcharge), Valet parking (surcharge), Parking limited (surcharge)
- Room Amenities
- Climate control
- Air conditioning
- Complimentary newspaper
- Voice mail
- Premium TV channels
- Coffee/tea maker
- Wake-up calls
- Pay movies
- Private bathroom
- Hair dryer
- Iron/ironing board
- Satellite TV service
- Clock radio
- In-room safe
- In-room massage available
- Daily housekeeping
- Cribs/infant beds available
- Pillow menu
- LCD TV
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Lane Restaurant - Overlooking the city, this restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and brunch. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Lane Cafe and Bar - This café serves breakfast, lunch, brunch, and drinks. Guests can enjoy drinks at the bar. Afternoon tea is offered.
In-room dining choices include breakfast, lunch, dinner, and late night fare, available from 24-hour room service.
Recreational amenities at the hotel include an indoor pool and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Running track/path nearby
- Tennis nearby
- Pilates classes/instruction nearby
- Yoga classes/instruction nearby
- Bicycle rentals nearby
- Playground nearby
- Bowling alley nearby
- Swimming on site
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- Accessible path of travel
- Accessible bathroom
- Roll-in shower
- Accessible parking
- In-room accessibility
- Accessibility equipment for the deaf
Policies & Fees
Check-in time starts at 2 PM
Minimum check-in age is 18
Check-out time is 11 AM
- Payment types
Accepted at this hotel: American Express, Diners Club, MasterCard, Visa
Pets not allowed
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Early departure fee charged
- The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Breakfast fee: AUD 29 for adults and AUD 17 for children (approximately)
- Fee for in-room high-speed Internet (wired): AUD 27.50 (for 24 hours, rates may vary)
- Fee for wireless Internet in limited public areas: AUD 27.50 (for 24 hours, rates may vary)
- Fee for high-speed Internet (wired) in business center: AUD 27.50 (for 24 hours, rates may vary)
- Valet parking fee: AUD 38 per night (in/out privileges)
- Deposit: AUD 100 per night
- Rollaway bed fee: AUD 60 per night
- Onsite credit card charges are subject to a surcharge
- Additional Details
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Awards & Affiliations
- A Green / Sustainable Property - Third Party CertifiedThis property participates in Green Globe Certification, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Official Australia STAR Rating provided by AAA Tourism Pty Ltd
AAA Tourism Pty Ltd assigns an official STAR Rating for accommodations in Australia. This Hotel property is rated 4.5 stars.