Ratings based on 331 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travelerfrom New Zealand

Nice Place To Stay

Posted Apr 8, 2015
Pros: The mini bar, the free grab as you go breakfast and the location.
Cons: Bring the wine back!!!
Location: Close to Theatres and restaurants.
This is the third time I've stayed at this Hotel. Always a good place to stay for location. The extra's are great although did miss the glasses of wine in the fridge. Reception staff generally pretty friendly, although this time one young woman at reception on arrival was not so pleasant and not too skilled on her job.
4 out of 5
for Everyone
by A verified traveler

Well priced

Posted Mar 1, 2015
Pros: Check in is fast and efficient.
Cons: somewhere to put tour toiletries in the bathroom.
Have stayed at Ovolo a few times, always on business. big room, no restaurant attached to the hotel. Big rooms, although bathroom a little pokey with where to place your toiletries.
5 out of 5
for Couples
by A verified travelerfrom Adelaide SA

Great hotel close to theatre and china town.

Posted Feb 17, 2015
Pros: Decore was great , lovely shower, and free use of mini bar was excellent. Also free water,coffee, muffins etc. at reception was a lovely surprise.
Cons: We found the pillows a little firm. Also the lifts were very noisy when we were using them.
Location: Location was excellent, very close and central to all facilities we wanted.
Great welcome by very friendly staff, and room although small was well designed.
4 out of 5
for Everyone
by A verified traveler

Good value hotel near Chinatown

Posted Feb 16, 2015
The location is great for foodies as it is next to Chinatown with many good Asian restaurants. Staff was great and very helpful. The common area is quite limited, basically a hallway that serves as the lobby and continental breakfast area. The suite we had was very spacious and comfortable. Best thing about the place is everything comes free with the room, including breakfast, coffee, drinks, internet, even laundry!
1 out of 5
by A verified travelerfrom Sydney

Terrible service, unclean and failing facilities

Posted Feb 11, 2015
Pros: Location. But there's plenty of other places to stay in the same area that are probably better!
Cons: Cleanliness, facilities in room, staff attitude & willingness to assist with requests that were completely within our rights as guests at their hotel.
Location: The location was good as it was close to lots of restaurants & bars - many hidden in lane ways & behind unmarked doors.
We were EXTREMELY disappointed with our stay as we had made an effort to stay in a nice boutique hotel, rather than a big chain... never again! We stayed for 5 nights and the hotel was not cheap - WASTE OF MONEY! As soon as we walked into our room the door wouldn't shut & we had to call reception to get maintenance to come and fix the door. There was pubic hair in and around the shower on arrival which we had to get room service to come and clean the bathroom properly. Later that afternoon, more public hair was found in the lounge room - disgusting level of cleanliness. Appalling also that reception almost interrogated us about our requests to have the room cleaned properly, instead of being concerned with the level of hygiene they are providing to guests! The apple TV was causing stereo feedback through the speakers which we had to get maintenance to come and fix. The fridge buzzed CONSTANTLY day and night, we asked for it to get fixed numerous times and it wasn't.... after asking at least 3 times the hotel staff stopped answering calls from our room & also avoided making eye contact at reception. I will not be staying there again, will NOT be recommending it to anyone, and will be telling anyone who asks about our terrible experience there. This hotel did not meet our expectations, not even close.
4 out of 5
for Everyone
by A verified travelerfrom Drysdale Vic

You won't find better value for money

Posted Jan 25, 2015
Great stay with great inclusions. Highly recommended.
4 out of 5
for Personal Event
by Mikafrom Helsinki

Hinta ja laatu eivät kohdanneet

Posted Jan 19, 2015 on Hotels.com
Näköala takapihan roskapöntöille. Siivous tehtiin vasemmalla kädellä. Kovaääninen ilmastointi.
5 out of 5
by Miruna Iser-Laufrom Australia - VIC - Melbourne

Posted Jan 14, 2015
Pros: The service and the complimentary goodies
Cons: Not a huge factor but no windows open to the outside - glass bricks
Facilities: Home away from home; Value: Great deal; Service: Remarkable, Go the extra mile; Cleanliness: Spotless; Good location and genuine friendly service
5 out of 5
by cinzia colombofrom Italy

Posted Jan 12, 2015
Pros: Terrace
Cons: No bathtub
4 out of 5
for Couples
by Richardfrom Sydney

Will stay again

Posted Jan 9, 2015 on Hotels.com
Fab hotel change we stayed in one before in Hong Kong. Laneways was again of a high standard. Location excellence. Room spacious. Staff excellent. With the added bonus of the freebies