Ratings based on 2,743 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Good hotel great location, able to refresh before

Posted Jul 28, 2015
Pros: Location
Cons: Price - heres hoping??
Location: Not interested as hotel was the only place I wanted to be.
Issues with getting disabled wife out of hotel in the morning - more caused through someone else gazumping our assistant whom had no real idea whom he was supposed to be serving. However all aside made the flight and hotel etc was great including comfortable bed.
3 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Nice but pricey!

Posted Jul 25, 2015
Pros: Clear and convenient
Cons: Price could be lower
I have stayed at the hotel previously and it is certainly very comfortable with great amenities but the prices varies a lot and to be honest, is usually a little on the pricey side. If you can get a deal, then this is a great convenient place to stay. The staff are very nice, the restaurant is good and of course it's a walk to the airport which is why you stay there.
Comment from Hotel Management
Jul 28, 2015 by General Manager, Hotel Management
Thank you for taking the time to share your most recent experience. I am delighted to hear of your positive experiences at the hotel and have passed on your comments to the team to congratulate them on a job well done. I look forward to welcoming you back again, we have some great Early Bird and Advance Purchase Package deals available. Kind regards, Craig Syphers
5 out of 5
Recommended
for Everyone
by A verified traveler from scotland

great near airport

Posted Jul 23, 2015
Pros: Great breakfast very friendly staff nothing to much for them
Cons: Not that we saw
Location: Great just 2 mins form the airport
Perfect as we had an overnight stop on our way to Tasmania
Comment from EPC
Jul 23, 2015 by General Manager, EPC
Thank you for sharing your review. Wonderful to hear you enjoyed a perfect stay with us. We hope to welcome you back next time you are travelling through Melbourne. Kind regards, Craig Syphers
4 out of 5
Recommended
for Everyone
by A verified traveler from Central Otago

Location!

Posted Jul 21, 2015
Pros: Location!
Cons: The rooms are a little dated. Staff were good.
Location: Excellent location which takes out early morning (or late night arrival) hassle. The rental car pick up and drop off was in the same place so handy.
We didnt stay long as we used the hotel for an early flight. Rooms were basic, bed was very good. We ate at the restaurant and the meal was excellent.
Comment from Hotel Management
Jul 23, 2015 by General Manager, Hotel Management
Thank you so very much for sharing your review. I am delighted to know that you enjoyed so many aspects of your stay. I hope to welcome you back again, next time you are travelling through Melbourne. Kind regards, Craig Syphers
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Good hotel for a quick stay before the next flight

Posted Jul 19, 2015
Pros: Well kept,pleasant staff, super convenient to airport (3 minute walk over skybridge). Had a good bite to eat at the restaurant.
Cons: Better attention to room preparation - I found a bottle cap on the the floor, but I also found a $AUS 2 coin).
Location: At airport - not much to do except go over to the airport the evening before to cope out the place (Melbourne Airport is easy compared to Sydney)
Easy check-in. Light and airy with up-to-date facilities. A short walk from the hotel across the sky bridge to the airport. Clean public spaces and an adequate pool and hot tub, with steam room and sauna.
Comment from Hotel Management
Jul 23, 2015 by General Manager, Hotel Management
Thank you for taking the time to share your recent experience. I am pleased that you enjoyed so many aspects of your stay, in particularly our 24 hr fitness centre and our convenient location. I look forward to welcoming you back to the hotel next time you are travelling through Melbourne. Kind regards, Craig Syphers
4 out of 5
Recommended
for Everyone
by A verified traveler from bendigo

Overnight stay before flight

Posted Jul 13, 2015
Breakfast starts really early - which for us, was great due to our international flight leaving early. Super staff - they organized a portacot from another hotel, as theirs were all in use.
Comment from Hotel Management
Jul 23, 2015 by General Manager, Hotel Management
Thank you for sharing your review. I am delighted to know how much you enjoyed your stay. Our buffet breakfast is open from 6am in Airo and our In Room Dining breakfast starts from 4am, so we are well prepared for early travellers. Great to know that the team went that extra mile to ensure a great nights stay for you and your family! We look forward to welcoming you back again. Kind regards, Craig Syphers
4 out of 5
Recommended
for Business Travelers
by A verified traveler from NZ

Excellent location

Posted Jul 13, 2015
Pros: Location
Cons: Minor maintenance issues - chipped paintwork around bathroom doorway, chipped edge to glass on the vanity top, tear in carpet under desk. One bathrobe
Chosen for location to accommodate an early morning international flight
Comment from Hotel Management
Jul 23, 2015 by General Manager, Hotel Management
Thank you for your review. Great to know you loved our convenient location, connected to the airport via skybridge. I look forward to welcoming you back again, next time you are travelling through Melbourne. Kind regards, Craig Syphers
5 out of 5
Recommended
for Everyone
by A verified traveler from mrlbourne

Start your holiday a day earlier!

Posted Jul 12, 2015
Perfect for international flights - no racing to the airport, relax, check in for early flights and return for breakfast. Start the holiday stress free .. Will do it this way again so much nicer than freeway hold ups! Thanks lovely staff...
Comment from Hotel Management
Jul 14, 2015 by General Manager, Hotel Management
Thank you so very much for your review and recommendation. At PARKROYAL Melbourne Airport, we aim to take the stress out of flying and it is always pleasing to receive such wonderful feedback. The team & I look forward to welcoming you back. Kind regards, Craig Syphers
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Early morning flight?

Posted Jul 7, 2015
Booked on a red eye flight? Stay close to the terminal, for extra sleep time.
Comment from Hotel Management
Jul 13, 2015 by General Manager, Hotel Management
Thank you so very much for your recommendation. I am pleased that you enjoyed some extra sleep time with us. Don't forget that our fitness centre is also open 24 hrs, so you can relax and unwind with a dip in the pool or recharge in the morning. I hope to welcome you back next time you are travelling through Melbourne. Kind regards, Craig Syphers
Comment from Hotel Management
Jul 13, 2015 by General Manager, Hotel Management
Thank you so very much for your recommendation. I am pleased that you enjoyed some extra sleep time with us. Don't forget that our fitness centre is also open 24 hrs, so you can relax and unwind with a dip in the pool or recharge in the morning. I hope to welcome you back next time you are travelling through Melbourne. Kind regards, Craig Syphers
4 out of 5
Recommended
for Everyone
by A verified traveler

Proximity to airport

Posted Jul 5, 2015
Pros: Under cover access to hotel
Cons: Improve double glazing well appointed rooms
Location: Access to airport , car rental
Staff very helpful in particular the staff member receiving guests in breakfast room.
Comment from Hotel Management
Jul 7, 2015 by General Manager, Hotel Management
Thank you for sharing your recent experience. It is always pleasing to receive such wonderful feedback about our team, which I have passed on to congratulate them on a job well done. I look forward to welcoming you back again. Kind regards, Craig Syphers