Ratings based on 1,022 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Overnight luxury

Posted Apr 27, 2015
At the top end of town, the Park Hyatt gave us the overnight luxury that we all deserve from time to time. Take an early morning dip in the Romanesque pool, find a quiet corner to talk near the bar or simply lounge around in your room's luxury.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ballarat

Beautiful interior & staff

Posted Apr 13, 2015
The Park Hyatt is a absutely gorgeous place to stay. We got an upgrade on arrival which was much appreciated and the staff were so lovely. Only negative is that I did not get told about the necessary deposit upon arrival nor the additional bond that would be taken. Wish they had debit available so that the money could move more quickly between accounts but nothing deal breaking.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mooloolabah

Luxury Hotel Close to CBD

Posted Apr 12, 2015
The hotel was very well appointed and our greeting at the door was very special. The room was beautifully presented with very high quality features. The room service and housekeeping were so efficient and friendly. We dined for breakfast in Radii and the buffet was superb. A lovely room and another good service experience. Thoroughly enjoyed every aspect of our stay. Would be delighted to stay there again.
2 out of 5
by A verified travelerfrom Melbourne

A birthday present ruined

Posted Apr 7, 2015
Pros: The Pool was relaxing luckily no kids and the massage was a big plus
Cons: 5 star detailing of the room
Location: Treasury gardens and St Patricks church are a must see, or use the city tram free zone just down the street to explore the City
In the room the Spa was dirty, there where finger marks on many of the walls including drip stains, stained light shade, used peanuts in the furnishings and a lot of dust. The level 19 experience was a huge let down as 2 out of the 3 nights we had to endure screaming out of control children and their parents and the handling of the canapés rather than using the utensils provided.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Lovely little city delight

Posted Mar 23, 2015
Pros: Fab location, great views, friendly staff, great food. Would return expect the bed was too hot!
Cons: A paint job for the rooms would be due soon. Change the bed protectors to breath!
Location: Melbourne CBD - The World is your oyster!
Just what I needed. A few nights away in luxury. The staff are so kind and helpful. Room service was the best I have ever had. The bartender makes a mean expresso martini too. The not so grand side was ... 1. The spa bath. Took too long to fill. Rather uncomfortable to sit in and front the lower level could not see the TV clearly. 2. The Bed. What hottie - Unfortunately the bed did not breath and was woken in hot sweats each morning. Plastic lining. 3. Parking was over priced, so if you can get a deal including - your on a winner.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Post wedding stay

Posted Mar 21, 2015
We've stayed here a number of times over the years and the park hyatt always manages to impress me. We stayed in a spa king room and everything was perfect. The room is comfortable, super clean stocked with amazing smelling toiletries and the hotel staff are extremely friendly and professional. Best hotel in Melbourne.
2 out of 5
by A verified traveler

Not great

Posted Mar 11, 2015
Was really surprised about this hotel. Expected a lot, but left disappointed. Dark room, old, needing an update. Staff were nice but not overly efficient. Wouldn't rush back. Great location!
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel, first class

Posted Mar 6, 2015
New beautiful hotel with rich wood accents in design, great service and beautiful amenities. Nice to see someone doing a new property with class - grand tree lined entrance, first class quality workmanship throughout and great first class service. Great location in historical edge of cbd next to classic cathedral, parliament buildings parks.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Victoria

Amazing experience.

Posted Mar 2, 2015
We were absolutely delighted with our stay at the Park Hyatt. From the moment we arrived we were treated like royalty by the amazing staff. The room was excellent and the facilities were 5 star. We were so happy we didn't want to leave. I would highly recommend this hotel to anyone wanting luxury and comfort. Thank you Park Hyatt for a wonderful getaway.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom syd

Luxury

Posted Feb 15, 2015
Perfect Room was large comfy and luxurious Couldn't have picked a better hotel