Ratings based on 97 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Blairgowrie

Superb position.

Posted Aug 11, 2014
Pros: Staff exceptional and all details thought through
Cons: Porter to be there 24/7
Location: It's ideally located
Excellent hotel. Best in Melbourne. Parks, CBD , sporting stadiums, Musuem
5 out of 5
Recommended
for Everyone
by A verified traveler

position and luxury

Posted Jul 27, 2014
beautiful hotel in quieter part of city but close enough o walk to the action
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Close to CBD of Melbourne but v quiet and tranquil

Posted Jul 22, 2014
Pros: Fabulous design and beautiful sculpture art works glassware throughout the public hotel areas was amazing and wonderful. Staff great
Cons: Time of room cleaning could be improved
Location: Church next door, Lygon St (restaurants) just a walk away, gallery nearby and the museum as well as the Carlton gardens ,short walk to south bank, Aqu
Fabulous pool spa area rooms large and stylish beautifully presented staff were so professional and obviously v pleased to work for Hyatt they exemplified pride in their position with the hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from afghanistan

nice hotel ,close to cbd

Posted Jul 10, 2014
Pros: i loved the gym
Cons: maybe the showers lol, should have been garden tubs
Location: very near great restaurants
loved the gym and indoor pool, wish there were garden tubs tho. the hotel staff were great
4 out of 5
Recommended
for Couples
by A verified traveler

Catch up with friends

Posted Jul 6, 2014
Pros: Ambience
Cons: Wine selection and numbers catered for in the upstairs cocktail lounge
Location: Loads of fine restaurants ans shopping
Excellent Hotel, except the upstairs lounge was to small to cater for all cocktail an canap├ęs
5 out of 5
Recommended
for Everyone
by Nathan from bendigo

First class!

Posted Jun 29, 2014
From the minute we walked I to the elegant foyer, we knew this place was not the standard place to stay! The staff were friendly, courteous and respectful. The rooms were well appointed and spacious! This place was awesome!
5 out of 5
Recommended
for Everyone
by Ula from Sydney

Classy hotel with beautiful finishings

Posted May 5, 2014
Pros: Love the classic look with wood paneling walls. Great art pieces. Had high tea at the piano bar in lobby.
Cons: Could not see TV from bed.
Location: Would have preferred to be closer to the shops, about 15 min walk. Had to catch a taxi some times.
Attended a wedding in the Trilogy room. Great service and good food. The main table was magnificent with table lit up. Ambience was excellent. After wedding went up to our room did not have to go out into the rain to go home.
3 out of 5
Recommended
for Families
by thierrym from Singapore

Carpet was dirty

Posted May 1, 2014 on Hotels.com
Nice hotel, well located. However, the carpet was dirty: clothes of our baby were all grey after crawling two minutes.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Apr 18, 2014 on Hotels.com
Beautiful hotel wonderful staff
5 out of 5
Recommended
for Couples
by Sue from Melbourne

Even better than expected

Posted Apr 18, 2014 on Hotels.com
Our room was spacious and beautifully appointed. A special thanks to Melissa who was on the desk when we checked in for making our stay so lovely.