Dear Xing,Thank you so much for taking the time to write such a wonderful review! We truly appreciate your kind review and are thrilled to hear that you had a great experience with us.At Punthill Manhattan, we strive to provide exceptional service and a memorable stay for all our guests. Your positive feedback serves as a fantastic motivation for our team to continue delivering outstanding hospitality. If you have any future travel plans, please don't hesitate to reach out to us. We would be delighted to welcome you back and ensure another fantastic experience. Once again, thank you for your support and for choosing Punthill Manhattan. We look forward to the opportunity to serve you again in the future. Warm regards, Yen Do Super Host

Dear Tayla, Thank you so much for taking the time to write such a wonderful review! We truly appreciate your kind review and are thrilled to hear that you had a great experience with us.At Punthill Manhattan, we strive to provide exceptional service and a memorable stay for all our guests. Your positive feedback serves as a fantastic motivation for our team to continue delivering outstanding hospitality. If you have any future travel plans, please don't hesitate to reach out to us. We would be delighted to welcome you back and ensure another fantastic experience. Once again, thank you for your support and for choosing Punthill Manhattan. We look forward to the opportunity to serve you again in the future. Warm regards, Yen Do Super Host

Hi Laura,The team at Punthill Manhattan are thrilled to learn about your amazing 5 out of 5 review!Reviews such as yours are the fuel for our journey to improve our service and product.Thank you again, Laura, and we cannot wait to welcome you back soon!Kind Regards,

Dear Constance,We thank you for your feedback.We hope that we can welcome you back in the near future for a more positive stay.Kind Regards,

Hi Tina,We at Punthill Manhattan are thrilled to learn that you have enjoyed your stay with us, and thank you for your superb 5 out of 5 rating!We cannot wait to welcome you back soon.Kind Regards,Marc Nguyen Hotel Manager

Hi Craig,Thank you very much for your 4 out of 5 rating!Your feedback is important to us and is the reason that we are working hard to keep improving the service that we are providing to our customers.We at Punthill Manhattan hope to welcome you back soon.Kind Regards,Marc Nguyen Hotel Manager

Hi TIMOTHY,Thank you so much for your wonderful 5 out of 5 rating.We at Punthill Manhattan are so glad that you have enjoyed your stay, both the location and the spacious apartment.Once again, thank you for you feedback, and we hope to see you again soon!Kind Regards,

Dear Megan,Thank you so much for taking the time to write such a wonderful review! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us.At Punthill Manhattan, we strive to provide exceptional service and a memorable stay for all our guests. Your positive feedback serves as a fantastic motivation for our team to continue delivering outstanding hospitality. If you have any future travel plans, please don't hesitate to reach out to us. We would be delighted to welcome you back and ensure another fantastic experience. Once again, thank you for your support and for choosing Punthill Manhattan. We look forward to the opportunity to serve you again in the future.Warm regards,Yen DoSuper Host

Dear Shail, Thank you so much for the 4 out of 5 review! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. At Punthill Manhattan, we strive to provide exceptional service and a memorable stay for all our guests. Your positive feedback serves as a fantastic motivation for our team to continue delivering outstanding hospitality.We hope to welcome you back soon in the future.

Dear David, Thank you for investing the time to provide feedback about your recent stay at Punthill Manhattan. We're obviously very disappointed that the room you were checked into was not up to our usual high standard. We have now conducted a deep clean of the apartment to ensure that the room meets the standards expected at Punthill Apartment Hotels. When it comes to cleanliness, there is no excuse for anything less than excellence in standards. Our housekeeping team at Punthill Manhattan takes personal pride in delivering a high standard. However, I accept that we don't always get it right and your feedback helps us to continually improve. David, hank you again for taking the time to provide your feedback. I trust you will choose to stay with Punthill again in the future and have a more positive experience on your next stay. Kind regards,

Dear Nicole,We thank you for your amazing 10 out of 10 reviews. And the team at Manhattan are thrilled to learn that you have enjoyed the ease of check in, the location and the comfy bed.We cannot wait to welcome you back to Punthill Manhattan in the near future.Kind Regards,Marc Nguyen Hotel Manager

Dear Charlotte, Thank you so much for taking the time to write such a wonderful review! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. At Punthill Manhattan, we strive to provide exceptional service and a memorable stay for all our guests. Your positive feedback serves as a fantastic motivation for our team to continue delivering outstanding hospitality. If you have any future travel plans, please don't hesitate to reach out to us. We would be delighted to welcome you back and ensure another fantastic experience. Once again, thank you for your support and for choosing Punthill Manhattan. We look forward to the opportunity to serve you again in the future. Warm regards, Yen Do Local Host

Dear guest,We are thrilled to receive your 10 out of 10 reviews.We at Punthill Manhattan cannot wait to welcome you back in the near future.Kind Regards,Marc Nguyen Hotel Manager

Dear Teresa,We thank you for your feedback, and we are disappointed to learn that it was not a positive one.As stated on the booking terms and conditions for your booking, a total amount of the booking will be charged 14 days before arrival as you booked a non-flexible rate. We are sorry for the confusion that you might have had.We hope to welcome you back in the future with a more positive experience.Kind Regards,Marc Nguyen

Hi Moira,We thank you for your feedback and were disappointed to learn that you did not have a positive experience during your stay with us.We are very sorry to hear about the noisy neighbour that you had during your stay. In the future, if a similar thing happens again, please do not hesitate to contact our after-hours number and 1 of our security team are more than happy to assist.Once again, we thank you for choosing Punthill Manhattan, and we hope to welcome you back with a more positive experience.Kind Regards,Marc Nguyen Hotel Manager

Hi Michael,Thank you so much for the amazing 5 out of 5 review.We are glad that you have enjoyed your stay with Punthill Manhattan, and we hope to welcome you back soon.Kind Regards,Marc Nguyen Hotel Manager

Dear Jessica,Thank you so much for your amazing 4 out of 5 review.We at Punthill Manhattan are proud about our exception service and the location.We hope to see you again soon.Kind Regards,

Dear Christie,We thank you for your time to provide us with such valuable feedback.We are very sorry to hear that you did not have a positive experience due to the noise from the neighbouring room.Please do not hesitate to contact us directly if you need accommodation in the future so that we can arrange a room that fits your needs more.Once again, we thank you for your feedback, and we hope that you would give us another chance to change your experience to a positive one.Kind Regards,

Dear Tony, Thank you for sharing your feedback regarding your recent stay with us. At Punthill Manhattan, we strive to provide exceptional service and a memorable stay for all our guests. Your positive feedback serves as a fantastic motivation for our team to continue delivering outstanding hospitality.If you have any future travel plans, please don't hesitate to reach out to us. We would be delighted to welcome you back and ensure another fantastic experience. Once again, thank you for your support and for choosing Punthill Manhattan. We look forward to the opportunity to serve you again in the future.Warm regards,Yen DoLocal Host

Dear Nick,Thank you so much for the wonderful 5 out of 5 stars.We are so happy to learn that we have done a great job and the proof is your amazing feedback. cannot wait to welcome you back soon.Kind Regards,

Dear Mikaela, Thank you for sharing your feedback regarding your recent stay with us. At Punthill Manhattan, we strive to provide exceptional service and a memorable stay for all our guests. Your positive feedback serves as a fantastic motivation for our team to continue delivering outstanding hospitality.If you have any future travel plans, please don't hesitate to reach out to us. We would be delighted to welcome you back and ensure another fantastic experience. Once again, thank you for your support and for choosing Punthill Manhattan. We look forward to the opportunity to serve you again in the future.Warm regards,Yen DoLocal Host

Dear Louise,Thank you so much for the fantastic 10 out of 10 stars.The team at Punthill Manhattan is so thrilled to learn about your feedback and we cannot wait to welcome you back in the near future.Kind Regards,

Dear Simone,Thank you so much for the awesome 4 out of 5 stars.We cannot wait to welcome you back in the near future.Kind Regards,

Dear Mark,We would like to express our heartfelt gratitude for your absolutely amazing review of your recent stay with us. Your kind words have truly brightened our day!Knowing that you had an exceptional experience and that our efforts made a positive impact on your stay is incredibly rewarding. Our team takes great pride in delivering exceptional service, and your feedback serves as a wonderful validation of our hard work.We thank you for your feedback about the shower over bath setup, as we have renovated some rooms, we do have the ability to offer you a walk in shower instead. Please do let our team know for your next stay about your preference, and we will try our best to accommodate.Thank you once again for your glowing review. We sincerely appreciate your support and look forward to welcoming you back for another unforgettable stay.With warmest regards,Marc Nguyen Hotel Manager

Dear Tanneale,Thank you so much for taking the time to leave such a wonderful review of your recent stay with us. We truly appreciate your kind words and positive feedback. It's always a pleasure to hear that our guests had a great experience.We are thrilled to know that you enjoyed your time with us, and it means a lot to our team to know that we were able to meet your expectations. We strive to provide exceptional service and create memorable experiences for all our guests, and your feedback motivates us to continue delivering our best.Once again, thank you for your valuable review. We hope to have the pleasure of welcoming you back in the future and providing you with another enjoyable stay.Warmest regards,Marc Nguyen Hotel Manager

Dear William, Thank you for your valuable feedback. We are glad that you have enjoyed your stay with Punthill Manhattan, enjoying both the location and the facilities. We pride ourselves on delivering a positive experience and sharing true hospitality. We also cannot wait for the construction next door to finish soon! But the good news is that they are finishing their noisiest phase! We look forward to welcoming you back to Punthill Manhattan in the future. Kind Regards, Marc Nguyen Hotel Manager

Dear Ruth,Thank you so much for your amazing 5 out of 5 review!We are so glad that you have enjoyed your stay. We can't wait to welcome you back at Punthill Manhattan.Kind Regards,Marc Nguyen Punthill Manhattan

Dear Bruce, We at Punthill Manhattan are glad to hear that you have enjoyed your stay with us for both the amazing location and the serviced provided by our lovely staff. We appreciate your feedback about the carpark and the bed. The good news is that we have partnered with a new car parking facility called ACDC Garage, and it is only 3 minutes away from the hotel! And as for the bedding issue, please do take my apologies for the inconvenience. The 2 single beds do have the zipper to connect them, however, my team might have missed it during their cleaning.I hope that for your next stay with us, you will have an even better experience!We hope to welcome you back in the future! Kind Regards, Marc Nguyen Hotel Manager

Dear Sue-Maree, We're so glad that you have enjoyed your stay at Punthill Manhattan during your time here in Melbourne, enjoying both the location and the kitchen along with the laundry facilities. We thank you for your review and we look forward to welcoming you back in the near future. Kind Regards, Marc Nguyen Hotel Manager

Dear Irene,Thank you so much for your awesome 10 out of 10 review!We at Punthill Manhattan is thrilled to hear about this.We hope to welcome you back soon!Kind Regards.

Dear Domenic, We're so glad that you have enjoyed your stay at Punthill Manhattan during your time here in Melbourne, enjoying both the location and the facilities and service we provided. We thank you for your review and we look forward to welcoming you back in the near future. Kind Regards, Marc Nguyen Hotel Manager

Hi Kate,It's great to hear you had such a comfortable stay at Punthill Manhattan, enjoying both our accommodation and service. We look forward to welcoming you again to the hotel.In the meantime, we thank you for sharing your experience in this review.Kind regards,Nebhas ShresthaHotel Manager

Dear Barrie,Thank you for your feedback.We at Punthill Manhattan always strive to improve our service and standards, and your feedback is very important to us.We thank you for choosing Punthill Manhattan and hope that you will have a more positive experience with us for your future stay.Kind Regards,

Dear Kyle,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Punthill Manhattan and will share the review with the team. Our goal is always to exceed your expectations. We are certainly upgrading our WiFi to improve our service. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon. Kind regards, Pawan Junior Hotel Manager

Dear John,Thank you for taking the time to post a review of our property. We are so disappointed to hear that you didn't enjoyed your time at Punthill Manhattan. As construction is something that we don't have control over however we are being flexible on cancelling the booking or relocating to other CBD Punthill if required. Also, the demolition part will end as early December. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon. Kind regards, Pawan Junior Hotel Manager