Ratings based on 259 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
84% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

too noisy, obviously never heard of double glazing

Posted May 9, 2015
Pros: cental
Cons: general update
Location: good location, handy to most things.
Very Average, however the receptionist vejay i think went out of his way to assist.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Melton

Lovely simple hotel within the CBD

Posted May 2, 2015
Easy to find & navigate. Lovely area to stay with history about the building available and love to see cafe located within the hotel space for a quick bite or coffee.
Comment from Hotel Management
May 11, 2015 by Quest Gordon Place, Hotel Management
Dear Rhiannon, Thank you for taking the time to share your great feedback! It is wonderful to hear that you enjoyed your stay and we look forward to seeing you back at Quest Gordon Place again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel CBD Melbourne

Posted Feb 27, 2015
Pros: Clean comfortable spacious rooms
Cons: Bathroom is a little dated and tired
Location: Shopping, theatres, restaurants, MCG and the new Amphlett Lane (Recently renamed after singer Chrissy Amphlett)
Very comfortable and spacious rooms. Lovely historical features.
Comment from Hotel Management
Apr 8, 2015 by Quest Gordon Place, Hotel Management
Thank you for taking the time to share your great feedback on your stay at Quest Gordon Place. We hope to see you back at the property again very soon.
5 out of 5
by Pamela Hooperfrom Australia - VIC - Melbourne

Posted Feb 22, 2015
Pros: Facilities
Cons: Receptionist service
4 out of 5
Recommended
for Couples
by Markfrom Sydney, Australia

Great location and self contained accommodation

Posted Feb 16, 2015 on Hotels.com
Great location, friendly helpful staff, nice size rooms very clean, cafe on site. Comfortable bed and a quiet nights sleep. Wifi works well but requires log in every time use and only for one user at a time. Furnishings, carpets and curtains showing their age and in need of refurbishment soon.
3 out of 5
by Lorraine Jackson

Posted Feb 2, 2015
Location: Perfect
Facilities: Nothing special; Value: Over-priced; Service: Inferior; Cleanliness: Poor; Booked for twin beds got king requested change was ok but never happened also tv didn't work were supposed to come and fix but that didn't happen
Comment from Hotel Management
Feb 2, 2015
Dear Lorraine, Thank you for taking the time to share your feedback and I apologise that on this occasion we have not lived up to your expectations. I have passed your comments on to property management so that they can be rectified as soon as possible.
2 out of 5
by A verified traveler

Well situated; poorly maintained

Posted Feb 1, 2015
Pros: Location
Cons: Cleanliness, responsiveness, making things work.
Concept of hotel was nice; execution was a problem. Among the things that didn't work in the room: WiFi, hair dryer, air conditioner. Staff was pleasant and very good at promising resolution--then nothing happened. Finally, they transferred us to another, much cleaner, much better kept hotel a block away.
4 out of 5
by Ray Lillingstonfrom Australia - VIC - Geelong

Posted Jan 1, 2015
Pros: We'll located, given the purpose of our stay in Melbourne
Cons: Had to update from original booking - standard studio apartment was far too small.
Location: Close to everything
Facilities: Good; Value: Inexpensive; Service: Professional, Respectful, Courteous; Cleanliness: Faultless; Plenty of restaurants nearby.
3 out of 5
Recommended
for Getaway With Friends
by Laurenfrom Melbourne

Old, uncomfortable and weird layout

Posted Dec 9, 2014 on Hotels.com
We stayed in a two bedroom apartment and it looked absolutely nothing like it does on their website. It was so old and the layout was terrible. It was supposed to be 4 single beds but it had two doubles. You had to walk through one bedroom to get to the bathroom so that was annoying being woken up by others needing to go to the toilet in the middle of the night. No privacy! Things just seemed to be incomplete - 3 glasses, 4 plates, an empty holder where the hair dryer was supposed to be. The whole 'apartment' just felt awkward and we weren't comfortable at all. I asked to change rooms but they said they were fully booked.
5 out of 5
by Samuel Boumafrom Australia - NSW - Regional NSW

Posted Dec 9, 2014
Pros: The air conditioning
Cons: The dirty floor in the bathroom
Location: Wonderful
Facilities: Home away from home; Value: Affordable; Service: Polite; Cleanliness: Spick and span, Delightful; Great location for visiting cultural attractions
Comment from Hotel Management
Dec 9, 2014
Dear Samuel, Thank you for taking the time to share your feedback with us. Our guest feedback allows us to be constantly improving our services and facilities. We hope to see you back at Quest Gordon Place again soon.