Dear Jack,Thank you for taking the time to share your feedback with us. We truly value your input as it helps us improve our services for all our guests.We're sorry to hear that you found the amenities provided during your stay to be lacking. Your comments about the availability of items like a hairdryer, bathrobe, and slippers are duly noted, and we will certainly review our offerings to ensure they align with the expectations of our guests.Regarding the 200 deposit for potential damages, we apologize for any confusion you experienced. We want to assure you that our deposit policy is outlined on our website and all third party websites to ensure transparency for all our guests. Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

Dear Rochelle,Thank you for taking the time to share your feedback following your recent stay with us. We appreciate your insights as they help us identify areas for improvement and ensure a better experience for our guests.We're glad to hear that our establishment served its purpose for your needs. However, we sincerely apologize for any inconvenience caused by the condition of the shower and the exhaust fan. Please rest assured that the substance in the shower was not mould, and we will be taking steps to address any concerns regarding cleanliness promptly.Regarding the condition of our facilities, we understand your concerns, and we appreciate your feedback. We are constantly striving to improve our accommodations, and we will take your comments into consideration as we plan for future refurbishments.Your comfort and satisfaction are important to us, and we hope to have the opportunity to welcome you back in the future for a much-improved experience. If you have any further concerns or if there's anything else we can do to make amends, please don't hesitate to contact us directly.Warm regards,

Dear Roseann,Thank you so much for leaving such a fantastic online review! We're thrilled to hear that you had a wonderful experience with us. Your feedback means a lot to us and serves as motivation to continue providing excellent service. We look forward to welcoming you back soon for another amazing stay!Best regards,

Dear Trevor,Thank you so much for leaving such a fantastic online review! We're thrilled to hear that you had a wonderful experience with us. Your feedback means a lot to us and serves as motivation to continue providing excellent service. We look forward to welcoming you back soon for another amazing stay!Best regards,

Dear Viranda Clarissa,Thank you for taking the time to leave feedback about your recent stay. We truly appreciate your input.Warm regards.

Dear Andrzej,Thank you for taking the time to leave your review on Expedia. We appreciate your feedback, and we're delighted to hear that you found our apartment clean with adequate facilities during your stay. Your comments help us maintain and improve the quality of our services. If you have any additional feedback or suggestions, please feel free to share them. We hope to have the pleasure of hosting you again in the future.Best regards,

Dear Sharri,Thank you so much for taking the time to leave a perfect 10 out of 10 review! We're absolutely thrilled to receive your positive feedback.We're delighted to hear that you had an easy check-in experience and that you found your apartment exceptionally clean. Maintaining a high standard of cleanliness is one of our top priorities, and your comments are greatly appreciated.It's also wonderful to know that you received great customer service from our team and that our location worked well for you. Providing exceptional service and a convenient location are key aspects of what we aim to offer our guests.We sincerely thank you for choosing to stay with us and for sharing your positive experience. We look forward to the opportunity to welcome you back in the future. If you have any specific requests or preferences for your next visit, please don't hesitate to let us know.Warm regards,

Dear Anonymous,Thank you for taking the time to share your feedback with us. We value all feedback from our guests, even when it falls below our usual expectations. While your rating indicates some dissatisfaction, we would appreciate more specific details about your stay and concerns so that we can better understand and address them.We are committed to continually improving our services, and your input is instrumental in helping us achieve that goal. If you would be willing to provide more information or discuss your experience further, please feel free to reach out to us directly. Your insights will assist us in making necessary adjustments to enhance the guest experience.Once again, thank you for taking the time to share your feedback, and we hope to have the opportunity to better serve you in the future.Warm regards,

Dear Daniel,Thank you for taking the time to leave a 5 out of 5 review on Expedia. We greatly appreciate your feedback.We're delighted to hear that our establishment was convenient for you during your stay. Guest convenience is something we always strive to provide, and it's fantastic to know that we met your needs.Your positive feedback is truly appreciated, and we hope to have the opportunity to welcome you back in the future. If you have any specific requests or preferences for your next visit, please don't hesitate to let us know.Warm regards

Dear Anonymous,Thank you for taking the time to share your feedback about your recent stay with us. We value your input and appreciate your honest assessment.We're pleased to hear that you found our location convenient and the room clean, along with having the essentials you needed during your stay.We understand your concerns about certain aspects of the accommodation, including the layout of the bathroom, and we apologize if it did not meet your expectations. We appreciate your feedback about the TV placement, and we will certainly take it into consideration as we look for ways to enhance the guest experience.Please know that we take your comments seriously, and we are continuously working on improvements to ensure our accommodations are up to date and comfortable for our guests. Your insights are invaluable in this process.Once again, thank you for sharing your feedback, and we hope to have the opportunity to better serve you in the future. If you ever decide to stay with us again, please don't hesitate to let us know if there are specific preferences or requests you have for your next visit.Warm regards

Dear Gary. Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your feedback, as it is extremely valuable for our continuous improvement. It brings us great pleasure to hear that you enjoyed your stay and had a 5/5 experience. We strive to provide exceptional customer service and it is rewarding to know that our efforts are recognized and appreciated by our guests. Once again, thank you for your valuable feedback and we look forward to welcoming you back to our hotel soon. Warm Regards, Bastian Schluter Property Manager

Dear Adanya. Thank you for taking the time to complete our guest satisfaction survey regarding your recent stay at Quest Narre Warren and for talking the time to talk to me our the phone.We sincerely appreciate your feedback, and we're glad that you stayed with us. We are always striving to enhance our guests' experience, and we understand that we did not entirely meet your expectations this time. We apologize for any areas where we did not live up to our usual high standards. Please know that your comments have been taken to heart and shared with our team. We are determined to address the mentioned concerns and continue to improve in the identified areas. Our priority is to provide warm hospitality, comfortable rooms, and impeccable service, and we'll work relentlessly to ensure these aspects shine. We hope that you will consider giving us another opportunity to serve you better on your next visit. We're confident that we can provide a more satisfactory experience for you in the future. As discussed, if you find anything in the apartment that is not up to your standard, please ensure that you bring it to the attention of our staff, so we can act upon it right away. Once again, thank you for your valuable feedback, and we look forward to hosting you again at Quest Narre Warren. If you have any further comments or concerns, please do not hesitate to reach out to me directly. Warm regards, Bastian Schluter Property Manager

Dear angelothomas70@gmail.com. Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your feedback, as it is extremely valuable for our continuous improvement. It brings us great pleasure to hear that you enjoyed your stay. We strive to provide exceptional customer service and it is rewarding to know that our efforts are recognized and appreciated by our guests. Apologies that the in room entertainment wasn't as extpected. We have taken that feedback on board and will investigate the matter. Once again, thank you for your valuable feedback and we look forward to welcoming you back to our hotel soon. Warm Regards, Bastian Schluter Property Manager

Dear Shaun. Thank you for taking the time to share your feedback regarding your recent stay with us. We are always to delighted to welcome you back at Quest Narre warren and to see that you had another 5/5 experience.Once again, thank you for your valuable feedback and we look forward to seeing again soon. Warm Regards, Bastian Schluter Property Manager

Dear Sally Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your feedback,Please let us know we can improve next time. We look forward to welcoming you back soon. Warm Regards

Dear Graeme. Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your feedback, as it is extremely valuable for our continuous improvement. It brings us great pleasure to hear that you enjoyed your stay. We strive to provide exceptional customer service and it is rewarding to know that our efforts are recognized and appreciated by our guests. Once again, thank you for your valuable feedback and we look forward to welcoming you back to our hotel soon. Warm Regards

Dear Metuakore. Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your positive comments, as they are extremely valuable for our continuous improvement. It brings us great pleasure to hear that you enjoyed your stay. We strive to provide exceptional customer service and it is rewarding to know that our efforts are recognized and appreciated by our guests. Once again, thank you for your valuable feedback and we look forward to welcoming you back to our hotel soon. Warm Regards

Dear Jill,Thank you for providing feedback about your stay at Quest Narre Warren. I’m thrilled that you enjoyed the experience and that you scored us 10/10. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Bastian Schluter

Dear Judy,Thank you for providing feedback about your stay at Quest Narre Warren. I’m thrilled that you enjoyed your stay. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Bastian Schluter

Dear Bradd,Thank you for providing feedback about your stay at Quest Narre Warren. I’m thrilled that you enjoyed the experienc. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Bastian Schluter

Dear Sarah, Thank you for choosing to stay at Quest Narre Warren and taking the time to provide feedback about your experience. At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect. I have discussed your feedback with our team to ensure that such issues do not recur. Thank you again for your feedback. I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest. Kind Regards Bastian Schluter Property Manager