Ratings based on 2,102 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 5, 2015
Excellent location, service and amenities. Would definitely stay there again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Victoria

Excellent hotel, friendly and obliging staff,

Posted Mar 5, 2015
Pros: well positioned to enjoy Melbourne but far enough away to allow for quietness
Cons: A seperate fan over the toilet would be a plus, and the air con is quite fiddly , one would expect that wifi would be available as part of the packa
Enjoyable stay, walk able to the City, close to Trams and the gardens, Staff were efficient , friendly and accommodating
5 out of 5
by Daniel Hillfrom Australia - QLD - Sunshine Coast

Posted Mar 4, 2015 
Pros: Beautiful decor and new
Cons: Our room was a little close to reception, so it was a little noisy during the night.
Location: Near transport
Facilities: State of the art; Value: Affordable; Service: Remarkable, Outstanding; Cleanliness: Immaculate, Beautiful;
4 out of 5
by Linda Kaganfrom Australia - VIC - Melbourne

Posted Mar 3, 2015 
Pros: Quiet
Cons: Non private balcony
Location: Close to everything
Facilities: Distinctive; Value: Moderate; Service: Friendly; Cleanliness: Pleasant;
5 out of 5
by matthew colleyfrom Australia - VIC - Melbourne

Posted Mar 3, 2015 
Pros: Buffet Breakfast
Cons: The smell in the room
5 out of 5
by Alison Wardropfrom Australia - ACT - Canberra

Posted Mar 3, 2015 
Pros: View of the shrine
Facilities: Above average; Value: Affordable; Service: Polite;
4 out of 5
Recommended
for Everyone
by A verified travelerfrom king island

close to conference

Posted Mar 3, 2015
Pros: lovely room with balcony and within site of nature.
Cons: more body lotion - it was pampering.
Location: near tram stop; near beach and sunday market; near lovely old church.
busy environment; no pool; some lovely and helpful staff; bit dark environment into lift area; overall great stay.
5 out of 5
by Dean Pearmanfrom Australia - VIC - Melbourne

Posted Mar 2, 2015 
Pros: Great staff, clean, quiet
Cons: Only staying 1 night!
5 out of 5
Recommended
for Couples
by stephenfrom melbourne

excellent

Posted Mar 1, 2015 
would definitely stay there again
2 out of 5
by A verified traveler

Nickel and dime

Posted Feb 28, 2015
This is the only 4 star hotel I have stayed at that still charges for every little extra. In room coffee is an extra, wireless, in today's world when you get free wireless at mcdonalds, is extra, and the credit card mark up of 2.5 percent is well above the rate we paid in other hotels...feels like they are skimming the top?. Especially for a rather remote location. Won't be back