Ratings based on 1,084 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

In the heart of St Kilda

Posted Apr 14, 2015
Pros: Bed was very comfortable :) Late check out 11am
Cons: Funny that the gym was signposted "Jim" lol Parking costs were not given "upfront"
Location: Lots of bars, pubs, cafes, markets, beach
The location was very suitable, a spot of luxury hidden away in the heart of Fitzroy Street, St Kilda. The bed was very comfortable and the bathroom clean.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

OK for a short stay

Posted Mar 25, 2015
Pros: Location
Cons: Customer service
Location: Terraces, entertainment, beach
The location was ideal and walking distance to all the charms of St. Kilda. However, upon arrival, the Hotel Staff was unaware of Expedia VIP benefits and suggested I sign up with their hotel for future benefits. I insisted they confirm with Management. Later than evening, they recognized they made a mistake and offered a free cocktail. No room upgrade or breakfast was provided. On the last night, they moved us to an better room. I would not say the staff is warm nor welcoming. Rooms are basic. We barely stayed in the room (which made our stay even better).
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice comfortable room

Posted Mar 6, 2015
New management needs to work on improving hotel's common area as it comes across as a 3 star hotel. Other than that room were nice and spacious and the hotel is in close proximity to beach and some of the nice restaurants.
5 out of 5
by Nathan Woolfordfrom Australia - QLD - Sunshine Coast

Posted Feb 18, 2015
Pros: Right in the middle of St Kilda, short tram or taxi to the city. The service was great, great restaurant/cafe attached too.
Location: Australia
Service: Go the extra mile; A boutique hotel, nothing outstanding, but lovely. Happy to recommend. The room was nice, comfy, good for relaxing.
3 out of 5
Recommended
for Couples
by Alanfrom california gully

what a let down

Posted Feb 17, 2015 on Hotels.com
Walking into the lobby my first impression was wow this place is really nice. Sadly that's where it ended. The room had a king size bed and a spa, the spa was barely big enough for one person and the lack of hot water meant i could stay in it for only 10-15min. Tha bathroom had not been cleaned properly with evidence of mould & soap scum on the shower screen.there were patches on the wall where renovations had been poorly done too. The window blinds were full of cracks & creases like they had been screwed up and stuffed in the corner. After travelling 3hrs to our destination & paying the best part of $300 for one night this hotel was a real let down.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles, California

Helpful & Friendly Staff (lacking on cleaning)

Posted Feb 17, 2015
Pros: Location
Cons: Cleaning of room
Location: The hotel is in St. Kilda on Fitzroy Street, just up the street from the beach. Nightclubs and restaurants right outside the door. Close to Luna Park
We stayed 8 nights and found that for some reason they would leave the dirty coffee cups and glasses on the table. My wife dropped a grape on the bathroom floor and was going to pick it up, but then decided to see what would happen if left on floor. When we returned, the room was cleaned but the grape was still on the bathroom floor? Everyone was very helpful and friendly. We got extra towels when asked. Location is the best if you are planing on going to the beach during the day and want to party at night. Very easy to get into CBD by tram, just outside eh door. Overall we are very pleased.
5 out of 5
by Jenny Dykefrom Australia - VIC - Regional VIC

Posted Feb 17, 2015
Pros: Middle of Fitzroy St, close to everything that we wanted to see and do
Location: Close to everything
Facilities: Modern; Value: Great deal; Service: Flawless; After trying other motels that didnt return calls or just didnt answer their phones we were delighted with the location and the service. Will be back.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

12 Nights stay!

Posted Feb 13, 2015 on Hotels.com
Everything was fine. Kind, helpful employees! Housekeeping does not clean the barthroom but they come every day and the whole Service in the Hotel - Rezeption is pretty good! You can ask for almost anything and they will help you for sure! The Burgers at the Restaurant in the Hotel are amazing! The Cocktails are fresh made. They almost do anything to get you YOUR Cocktail ;-) Sankt Kilda= there is always something going on :-)
5 out of 5
by Claudia Connellfrom Australia - VIC - Melbourne

Posted Feb 11, 2015
Location: Perfect
Facilities: Modern; Value: Great deal; Service: Respectful; Cleanliness: Spotless;
5 out of 5
by Brian Rossiterfrom Australia - VIC - Regional VIC

Posted Feb 11, 2015
Pros: Great location
Cons: Late night noise
if was a bit cheaper would have stayed longer!