Ratings based on 334 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from near Melbourne

Great hotel, convenient location

Posted Jul 19, 2014
Pros: Convenience to our travel plans; reliable comfort
Staff were welcoming, acommodating and approachable. Room was at the usual standard for the Langham. Breakfast buffet was very satisfying.
Comment from Hotel Management
Jul 21, 2014 by Kayla Shaw, Hotel Management
Dear Martin, Thank you for taking the time to provide your feedback. I am delighted you enjoyed your stay and our wonderful colleagues provided you with the 5 star service you deserve. We look forward to welcoming you back to the Hotel again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Classy and stubbing hotel

Posted Jul 14, 2014
Wonderful experience celebrating our 4 year anniversary
Comment from Hotel Management
Jul 15, 2014 by Kayla Shaw, Hotel Management
Dear Tamara, Thank you for your wonderful feedback! I am delighted you enjoyed such a special stay and we hope to welcome you back to the Hotel to celebrate your 5th anniversary!
3 out of 5
by A verified traveler from melbourne

Privacy and descreet comments

Posted Jul 14, 2014
Cons: We were locked out of our room also as one of the keys didnt work. Human error ane these things do happen but still dissappointing
Having being greeted by a staff member in line and hearing his conversation with the couple in front of us mad me feel uncomfortable. Then to be told by him that I booked the room through expedia and that was wrong in front of my partner was also not a great start.
Comment from Hotel Management
Jul 21, 2014 by Kayla Shaw, Hotel Management
Dear Guest, Thank you for taking the time to provide your valued feedback. I am sorry to hear that you felt uncomfortable whilst waiting to check in. Our Service Stylist's are there to answer any queries you may have and make your check in that little bit more delightful, certainly not to make you feel uncomfortable. I will be sure to pass this feedback along to the team for their review. We hope to welcome you back to the Langham soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Fabulous hotel in great location

Posted Jul 9, 2014
Pros: The location and quality of the hotel
Cons: Nothing
Location: Located on the South Bank. Close the to Arts district, China town, public transport, Sporting venues, Botanical Gardens, shopping and restaurants.
My daughter and I spent 2 nights in Melbourne. We went to the theatre, shopped and took in some sights. The Langham is in a great location on the South Bank. It is close to restaurants, sporting facilities, public transport, the arts district. The hotel itself is luxurious. We shared a double classic room which was spacious and well appointed. The staff were friendly and helpful. We woudl definitely stay here again.
Comment from Hotel Management
Jul 15, 2014 by Kayla Shaw, Hotel Management
Dear Susan, Thank you for your wonderful feedback! I am pleased you found our location situated within the vibrant Southbank Precinct along the Yarra River within close proximity to the CBD to your liking. The team strive to provide exceptional, personalised service and I am pleased to see you had the pleasure of experiencing such service during your stay. We look forward to welcoming you back to the Hotel soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Victoria Australia

Central to all Melbourne City has to offer!

Posted Jul 8, 2014
Pros: Great location, quiet room, private tasteful
Location: Great location, right on Southbank. Easy access to restaurants, shopping, parks, galleries and more.
Had a lovely one night stay in a Grand King room which was a luxurious experience
Comment from Hotel Management
Jul 9, 2014 by Kayla Shaw, Hotel Management
Good afternoon Rebecca, Thank you for taking the time to leave your valued feedback. I am delighted you had the pleasure of staying in our recently refurbished Grand Rooms. We pride ourselves in our Classic and elegant d├ęcor in the rooms and love to hear that our guests also enjoyed the luxurious experience! We look forward to welcoming you back to the Hotel soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Gippsland

convenient location, beautiful meals

Posted Jul 6, 2014
Pros: Amenities (Pool, Spa, Restaurant, Rooms)
Cons: Noisy neighbors arriving back to their room, talking loudly, then playing tv loud/
Location: Lots of restaurants, Crown, movies, train/tram shopping.
We had an enjoyable Mother/daughter 2 night stay, taking in a show and enjoying the wonderful meals provided by The Langham.
Comment from Hotel Management
Jul 7, 2014 by Kayla Shaw, Hotel Management
Good evening Sue, Thank you for proving lovely feedback. I am so pleased that you had such a delightful stay with your daughter and that you had the chance to dine and enjoy the many varied offerings in our signature restaurant, Melba. We hope to welcome you back to the Langham for another enchanting stay.
5 out of 5
Recommended
for Everyone
by shar from country

all we were told it would be by others

Posted Jun 29, 2014
Pros: meals selection is amazing as was staff nothing was any trouble we both had a massage, it was amazing
Cons: the weather lol
Location: perfect
First time we had stayed here, anniversary trip, extra touch and upgraded room the hotel provided was very much appreciated will be back and highly recommend
Comment from Hotel Management
Jul 1, 2014 by Kayla Shaw, Hotel Management
Thank you for taking the time to provide your valued feedback. I am delighted that you appreciated the extra touches we provided to ensure you had a wonderful anniversary stay! We believe it's these extra touches that make our guests stay so special and are delighted the gesture was appreciated. We look forward to welcoming you back to the Hotel soon.
5 out of 5
Recommended
for Couples
by Anne from Melbourne

A Wonderful Place to Stay

Posted Jun 29, 2014
Pros: See above.We also found it so convenient to the city ,its shops,St Francis' Church,the railway and the theatre
Location: We shopped and lunched in the city after a short walk.TheSumner theatre where we had booked seats for an Ibsen play was a ten minute walk.
We loved the grandeur of the hotel and marvelled at the competence,courtesy and calmness of the staff especially those at the reception desk and the waiting staff in the restaurant.At 4a.m I pulled the curtains apart to view the river sparkling with reflected light and the fairytale appearance of Flinders Street Station.We were never disturbed by noise.I had a wonderful 80th birthday.
Comment from Hotel Management
Jul 1, 2014 by Kayla Shaw, Hotel Management
Thank you for taking the time to share your wonderful feedback. I am delighted to hear that you had the pleasure of experiencing the magical views of the Yarra River and City Skyline from our Grand Rooms, particularly the city lights at night time - spectacular! I am so pleased the services provided by our colleagues made your visit a memorable 80th birthday. We look forward to welcoming you back to the Hotel for another enchanting stay!
5 out of 5
Recommended
for Everyone
by mitch from perth

relaxing

Posted Jun 22, 2014
Pros: restaurant and chuan spa
Cons: colder beer in bar
Location: close to city. trains, trams
comfortable hotel and environment great food and services on site. friendly staff
Comment from Hotel Management
Jul 1, 2014 by Kayla Shaw, Hotel Management
Thank you for taking the time to provide your valued feedback. I am happy you enjoyed the many varied offerings in our signature restaurant, Melba and that you had the pleasure of experiencing the 5 star service provided by our collegaues. We look forward to welcoming you back to the Hotel soon!
4 out of 5
Recommended
for Everyone
by GDS 1 from sydney

Scenic Melbourne

Posted Jun 20, 2014
Very well situated, needs a slight update, rooms good size, beautiful view of river
Comment from Hotel Management
Jun 25, 2014 by Kayla Shaw, Hotel Management
Thank you for your feedback! I am pleased you found our location situated within the vibrant Southbank Precinct to your liking and I am delighted to hear you had the privilege of experiencing the delightful Yarra River Views from your room. We look forward to welcoming you back to the Langham!