Choose Dates
Room type

Standard Queen Room

Max Occupancy: 3 guests (up to 2 children)

Standard Twin Room

Max Occupancy: 4 guests (up to 2 children)

Superior King Room

Max Occupancy: 3 guests (up to 2 children)

Standard Queen Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Family-friendly Melbourne hotel in Melbourne CBD, walk to Federation Square

Location

This family-friendly Melbourne hotel is located in the historical district, just steps from Melbourne Town Hall and Bourke Street Mall. Federation Square and Melbourne Central are also within 10 minutes.

Hotel Features

Along with 3 restaurants, this smoke-free hotel has an indoor pool and a fitness center. Additionally, a bar/lounge, a coffee shop/café, and a conference center are onsite.

Room Amenities

All 200 rooms provide conveniences like microwaves and coffee makers, plus 24-hour room service and LCD TVs with cable channels. Other amenities available to guests include WiFi, wired Internet, and minibars.

Show more

Hotel Amenities

Hotel Amenities

The Swanston Hotel Melbourne Grand Mercure features an indoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is available for a surcharge.

Event facilities measuring 8578 square feet (797 square meters) include a conference center, conference space, and meeting rooms. This luxury hotel also offers tour/ticket assistance, gift shops/newsstands, and concierge services. Parking is available onsite for a surcharge.

The Swanston Hotel Melbourne Grand Mercure is a smoke-free property.

  • Indoor pool
  • Babysitting or childcare (surcharge)
  • Airport transportation (surcharge)
  • Total number of rooms - 200
  • 24-hour front desk
  • Express check-out
  • Number of floors - 10
  • Bar/lounge
  • Free newspapers in lobby
  • Express check-in
  • Beach/pool umbrellas
  • WiFi (surcharge)
  • Computer station
  • Luggage storage
  • Gift shops or newsstand
  • ATM/banking
  • Valet parking (surcharge)
  • Conference center
  • Self parking (surcharge)
  • Number of restaurants - 3
  • Conference space size (meters) - 797
  • Pool sun loungers
  • Number of buildings/towers - 1
  • Breakfast available (surcharge)
  • Coffee shop or café
  • Concierge services
  • Conference space
  • Dry cleaning/laundry service
  • Elevator/lift
  • Fitness facilities
  • Tours/ticket assistance
  • Laundry facilities
  • Meeting rooms
  • Safe-deposit box at front desk
  • Number of meeting rooms - 9
  • Conference space size (feet) - 8578
  • Smoke-free property
  • Television in lobby
Show all hotel amenities

Family Friendly Amenities

  • Family Hotel
  • Indoor pool
  • Rollaway/extra beds available
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Microwave

Internet

Available in all rooms: Wireless internet access ( 15.00 AUD per 24-hour period ), Wired internet access ( 27.50 AUD )

Available in some public areas: Wireless internet access ( 0.00 AUD for multiple hours )

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Premium TV channels
  • Phone
  • Minibar
  • Coffee/tea maker
  • Microwave
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Climate control
  • Air conditioning
  • Cable TV service
  • Free newspaper
  • Daily housekeeping
  • Free toiletries
  • Shower/tub combination
  • In-room massage available
  • LCD TV
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • WiFi (surcharge)
  • Wired high-speed Internet access (surcharge)
  • Dial-up Internet access (surcharge)
  • Room service (24 hours)
Show all room amenities

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

The Louden Kitchen Grill - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Cocoon Bar - This Cocktail bar specializes in local cuisine and serves breakfast, dinner, and light fare. A children's menu is available. Happy hour is offered.

Soul Cafe - This café specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Late night fare is available from 24-hour room service.

Show dining options

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals nearby
  • Rock climbing nearby
Show recreation options

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility
  • Accessible parking
  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 11 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

Show all policies

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between AUD 10 and AUD 20 per person (approximately)
  • Fee for in-room wireless Internet: AUD 15.00 per 24-hour period (rates may vary)
  • Fee for in-room high-speed Internet (wired): AUD 27.50 (rates may vary)
  • Fee for wireless Internet in public areas: AUD 0.00 (for 2 hours, rates may vary)
  • Self parking fee: AUD 15 per night
  • Valet parking fee: AUD 35 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

National Rating

Official Australia STAR Rating provided by Star Ratings Australia

Star Ratings Australia assigns an official STAR Rating for accommodations in Australia. This Hotel property is rated 4.5 stars.

Show national rating
Sorry, we seem to have had an issue loading our review content. Try again?