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Book your room at The Swanston Hotel Melbourne Grand Mercure

Room type

Standard Queen Room

Max Occupancy: 3 guests (up to 2 children)

Standard Twin Room

Max Occupancy: 4 guests (up to 2 children)

Superior King Room

Max Occupancy: 3 guests (up to 2 children)

4.5-star family-friendly hotel in Melbourne (Chinatown) near Federation Square

Location

Located in the heart of Melbourne, this family-friendly hotel is within walking distance of Bourke Street Mall, QV Centre, and Royal Arcade. Also nearby are Melbourne City Baths and Block Arcade.

Hotel Features

In addition to 3 restaurants, The Swanston Hotel Melbourne Grand Mercure features an indoor pool. Other amenities include a bar/lounge and a coffee shop/café.

Room Amenities

Televisions come with satellite channels. Guestrooms also feature refrigerators, microwaves, and wireless Internet access (surcharge).

The Swanston Hotel Melbourne Grand Mercure

At your hotel

The Swanston Hotel Melbourne Grand Mercure features an indoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is available for a surcharge.

This 4.5-star property offers access to limo/town car service and meeting rooms. Event facilities measuring 8578 square feet (797 square meters) include a conference center and conference space. This luxury hotel also offers a rooftop terrace, a library, and tour/ticket assistance. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Parking is available onsite for a surcharge.

The Swanston Hotel Melbourne Grand Mercure is a smoke-free property.

  • Indoor pool
  • Babysitting or childcare (surcharge)
  • Airport transportation (surcharge)
  • Total number of rooms - 200
  • 24-hour front desk
  • Express check-out
  • Number of floors - 10
  • Bar/lounge
  • Complimentary newspapers in lobby
  • Express check-in
  • Beach/pool umbrellas
  • Wireless Internet access - surcharge
  • Computer station
  • Luggage storage
  • Gift shops or newsstand
  • Library
  • Limo or Town Car service available
  • ATM/banking
  • Valet parking (surcharge)
  • Rooftop terrace
  • Conference center
  • Self parking (surcharge)
  • Pool sun loungers
  • Number of restaurants - 3
  • Conference space size (meters) - 797
  • Number of buildings/towers - 1
  • Breakfast available (surcharge)
  • Coffee shop or café
  • Wedding services
  • Concierge services
  • Conference space
  • Dry cleaning/laundry service
  • Elevator/lift
  • Fitness facilities
  • Tours/ticket assistance
  • Laundry facilities
  • Meeting rooms
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Number of meeting rooms - 9
  • Conference space size (feet) - 8578
  • Smoke-free property
  • Television in lobby
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Stay connected

Available in all rooms: Wireless internet access ( 10 AUD per 24 hours surcharge ) , Wired internet access ( 27.50 AUD per 24 hours surcharge )

Available in some public areas: Wireless internet access ( 10 AUD per 24 hours surcharge )

Park your car

Self parking (surcharge), Valet parking (surcharge)

In your room

  • Pay movies
  • Phone
  • Minibar
  • Coffee/tea maker
  • Microwave
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Satellite TV service
  • Climate control
  • Air conditioning
  • Refrigerator
  • Complimentary newspaper
  • Daily housekeeping
  • Complimentary toiletries
  • In-room massage available
  • Shower/tub combination
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • Wireless Internet access (surcharge)
  • Wired high-speed Internet access (surcharge)
  • Dial-up Internet access (surcharge)
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Eat and drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

The Louden Kitchen Grill - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Cocoon Bar - This Cocktail bar specializes in local cuisine and serves breakfast, dinner, and light fare. A children's menu is available. Happy hour is offered.

Soul Cafe - This café specializes in local cuisine and serves breakfast, lunch, dinner, and brunch. Guests can enjoy drinks at the bar. A children's menu is available.

Late night fare is available from 24-hour room service.

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Play

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals nearby
  • Rock climbing nearby
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility
  • Accessible parking
  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower

The fine print for The Swanston Hotel Melbourne Grand Mercure

When you arrive

Check-in time starts at 2 PM

Minimum check-in age is 18

When you leave

Check-out time is 11 AM

How you can pay

Accepted at this hotel: American Express, Diners Club, JCB International, MasterCard, Visa

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

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Fees

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We should mention

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Awards & Affiliations

A Green / Sustainable Property - Third Party Certified
This property participates in Green Globe Certification, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
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National Rating

Official Australia STAR Rating provided by AAA Tourism Pty Ltd

AAA Tourism Pty Ltd assigns an official STAR Rating for accommodations in Australia. This Hotel property is rated 4.5 stars.

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