Ratings based on 164 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne.

Elegant restaurant.

Posted Jul 14, 2014
Beautiful restaurant, staff helpful and friendly. Buffet breakfast delicious!
5 out of 5
Recommended
for Everyone
by A verified traveler

well situated in the city

Posted Jul 9, 2014
Pros: all facilities
Cons: car valet service
Location: city centre easy access to shopping, transport, parks and art galleries
parking valet service not up to standard of this fine establishment
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, NSW, Australia

Great Location, Fantastic Staff

Posted Jul 8, 2014
Pros: Friendly staff, fantastic room and bathroom
Cons: Didn't like paying for my paper in the morning. Its all inclusive at all other hotels I stay in
Location: Very central, SO many bar and restaurants surrounding. Enjoys great savings and shopping during the sales.
Had to fly in for meeting and found location perfect, central to meeting, shopping and Loved Flinders lane restaurant choices.
5 out of 5
Recommended
for Everyone
by jen from merrylands nsw

Great stay and really convenient!

Posted Jul 1, 2014
Staff were amazing !! Nothing to fault. Really enjoyed our time at the Westin.
4 out of 5
Recommended
for Families
by dentalissima from blue mountains new

excellent as always

Posted Jun 22, 2014
Pros: proximity to everything. most places in melbourne reached easily. the room had an outside balcony which was lovely. room was very quiet.
Cons: clearer information on what type of bedding was available
Location: right in the heart of the city. walk to flinders lane restaurants. flinders st station nearby
i booked a room suitable for 3 people and when i arrived there room that i had booked was only 2 double beds not queen as i thought. i asked for another room but one wash;t available. to make things more comfortable i requested a rollaway bed which was immediately provided at no additional charge. i found that level of service to be excellent . congratulations
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jun 16, 2014
Location: close to Federation Square, Bourke Street Mall, and laneways with great Cafes
Lovely hotel and room, close to Federation Square, Bourke Street Mall, and laneways with great Cafes
3 out of 5
Recommended
for Everyone
by A verified traveler

No twin beds guaranteed

Posted Jun 16, 2014
Pros: Otherwise a nice hotel with a good location
Location: Good location
I was very disappointed to find that because we booked through Expedia twin beds could not be guaranteed at the Westin and in fact despite the request for twin beds we had a king bed and I slept on a rollaway. Had I known that twin beds could not be confirmed with a booking through Expedia I would not booked this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Great Location

Posted Jun 11, 2014
Check-in staff were wonderful, very friendly and professional. The beds are extremely comfortable! Great location as well. Have stayed here a couple of times now and have not been disappointed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Quiet, relaxing location in the centre of the city

Posted Jun 7, 2014
Pros: Location, service, cleanliness, great room and bathroom size.
Location: Centre of Melbourne Cbd.
Great stay, excellent location, lovely room, excellent staff. Amazing hotel.
3 out of 5
by A verified traveler

Twin share room

Posted Jun 3, 2014
Pros: The staff were amazing. Ian looked after us when we had to wait for our room to be ready post arriving at 6.30 am.
Cons: single bed-more blankets,doona. Don't place near window. Foyer ambience too cold. Add rugs, fabric couches, curtains. Block opening front doors ..
Location: Excellent location
The single bed was small, uncomfortable and close to a window which made it cold. Not enough blankets, doona for the single bed. The window opened up to a wall with pipes