Ratings based on 2,410 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Granton TAS.

Classic hotel at a prime location.

Posted May 22, 2015
Pros: Presentation. Location.
Cons: Bed comfort (single); ergonomics of the T.V. position (uncomfortably at right angles to the beds).
Location: Directly opposite Melbourne's major intra & interstate railway station and bus terminal and a major DFO complex. The Crown Casino is close by.
A wonderfully presented hotel with excellent amenities and a perfect location directly opposite Southern Cross Railway Station.
5 out of 5
Recommended
for Everyone
by A verified traveler

Ideal hotel for melbourne

Posted May 20, 2015
Pros: Staff very friendly handy location room very bright and clean everything we needed
Cons: one of the lifts was a bit iffy, it arrived at our floor a little bit below the floor level so someone could trip up if carrying bags, I did
Location: Right opposite the spencer street drop off point for the airport bus, and the spencer st outlet shops. Trams on the other side of the road
A lovely hotel very nice close to trams, shops and train station. Very nice feel when you walked in the hotel. Staff were very friendly and helpful with whatever we needed. We will be returning next time we visit Melbourne
4 out of 5
Recommended
for Everyone
by A verified travelerfrom adelaide

Great location

Posted May 19, 2015
Pros: The staff. Young friendly. Good local knowledge
Cons: Our room was a little tired.
Location: Opposite the train station, walking distance to everywhere
Nice hotel. Staff very helpful with local knowledge of where to eat and how to get around. Will stay there again
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Posted May 17, 2015
Very central and convenient location opposite southern cross station. Staff was extremely friendly. On the down side the equipment and furniture is a bit aged
4 out of 5
Recommended
for Everyone
by A verified travelerfrom TC

Right next to bus starion

Posted May 9, 2015
With the free trams great easy going accomodation with complete access to all the sights and buzz of Melbourne.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 金沢市

初めてのメルボルン旅行者に分かり易いホテル

Posted Apr 30, 2015
Pros: ロケーションの便利さが第一です。
Cons: 部屋のドアのきしみ音が気になるのと、テレビが古くて画面が見にくかった。また、ベッド横の時計の時間が20分以上狂っていた点。
Location: 「City Circle Tram」(無料)の駅が近いので、旧市街地の見物だけならこれを使えばOK。
近代的な機能を備えたホテルでは無いが、反面、歴史を感じさせる落ち着いた感じが気に入りました。エレベーターの階数表示のランプが切れていたり、玄関ドアが手動式で重かったり、部屋の開け閉めの都度、ギーと軋る音がする等々、設備面での古さを除けば、快適に過ごすことが出来ました。初めてのメルボルンでしたが、空港からSKY BUSで約20分の終点のサザンクロス駅から徒歩2分のアクセスの良さが何よりもお勧めです。市内見物に出るにもトラムの駅が近いので、便利です。朝食は、カフェ文化を楽しみたくて、外で食べましたが、ホテル内のレストランでも22ドルでブッフェを楽しむことが出来ます(通常価格29ドルですが、前日、フロントでプリペイドで22ドルに)。ホテルのバー・ラウンジで2度、夕食を食べましたが、セットメニュー3種類の他にもア・ラ・カルトも豊富で、スープ、メイン料理にワイン(グラス)を付けて、一人40~50ドルで十分、満足出来ます。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Satisfactory for a weekend

Posted Apr 29, 2015
Pros: The location
Cons: The elevators need replacing
Location: Location is great, handful of decent restaurants nearby for a quick meal.
Have stayed here a few times for weekend visits. Two main draw cards, One - its opposite Southern Cross Station so close to trains and the Airport Express bus, very handy. Two, it's located between tram Bourke Street and Collins Street tram lines, so quick transport is easy. Hotel itself is fine for a few days. Some rooms can be smaller than others, but generally its comfortable and quiet.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Southern Cross station and skybus. 6 min

Posted Apr 27, 2015
Pros: Location and room
Cons: No
Location: Excellent location.
I enjoyed the stay, warm and friendly. Room was large. Close to shops, team and airport bus. The bar provides an array of meals that are reasonably priced and tasty.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom W.A.

Nice but little dated

Posted Apr 21, 2015
Pros: Convienent to most things we wanted to do, staff helpful, friendly
Cons: Some furniture in room could be updated, curtains were unhooked letting in morning light, did let staff know on arrival, but wasn't sorted.
Location: Spencer St Station across road, DFO Shopping, Edithad stadium, easy walk to Southbank
Was a nice stay, convienent to most things, sport, shops, dinning etc. mostly in walking distance, or trams close by.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hobart, Tasmania.

Great place to stay, nice and quiet.

Posted Apr 21, 2015
Pros: Great buffet breakfast.
Location: Close to outlet shopping, CBD, eateries, trams.
I have stayed at this hotel quite a few times now and I always really enjoy staying here. Location is great really close to Southern Cross Station, DFO's CBD. Staff are fantastic, extremely helpful. My room was ready earlier than my 2pm check-in time. Buffet breakfast was awesome, lots to choose from and great coffee.