Ratings based on 45 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
98% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from Australia

Location on the Tweed a delight

Posted Jul 9, 2014
Pros: Location
Cons: Window frames need upkeep
Location: Outstanding
Pity about the exhaust noise from the kitchen extractor next to the lawn
4 out of 5
for Everyone
by Malcolm from Epsom

Character Hotel

Posted Jun 12, 2014
I loved the atmosphere and scenery at this hotel. Will be returning.
5 out of 5
for Everyone
by Andy from North Yorkshire

Quiet Hotel on the banks of the river

Posted May 18, 2014
Pros: Setting and friendly staff
Cons: The stay represented good value for money, so nothing!
Location: Good location next to the river with a variety of country pursuits available including fishing and walking from the hotel.
This is our third visit to the hotel. The staff are welcoming and we had a room overlooking the front of the hotel, glimpses of the abbey and a good view of the river. The food is well presented and tasty and represents good value for money. We ate in the bistro (bar) where the tables are well spaced giving a feeling of privacy. The room was comfortable, clean and the shower worked well (always a key indicator for the standard of the hotel!) We shall definitely return to enjoy the walking in the Eildon Hills.
5 out of 5
for Everyone
by A verified traveler

Nice hotel adjacent to an ancient Abbey

Posted May 14, 2014
The dinner at the restaurant was exceptional. The setting is quite lovely.
4 out of 5
for Everyone
by Punters from Somerset

Lovely hotel with lots of character.

Posted Apr 17, 2014
Pros: Lots of character in a quiet location
Cons: The wifi capability
Location: We had been visiting Northumberland on our way to visit friends in Scotland. Lots of castles and National Trust places to visit nearby
We enjoyed our stay, the hotel had lots of character and the staff were friendly and helpful. Our only gripe would be the wifi which is a bit hit and miss.
2 out of 5
by Hazzy from England

In need of major investment...

Posted Jan 27, 2014
Pros: The location; the young staff and the food
Cons: The furnishings, heating and decor.
Location: Im not sure - working in local area
It is clear, as soon as you enter the hotel that it is in need of major investment. When I walked into my room - which was in a great location at the front of the hotel, and overlooking the abbey ruins; my first impressions were far from good. Granted it was a miserable, dark January afternoon - but the room was depressing, dark and cold. Before even removing my winter jacket, I rang down to reception to enquire my radiator was not working, only to be told that the heating came on at set intervals throughout the day, and that I was unable to have to control over my own warmth - they would however override this system for me. The night’s sleep was interrupted by the groups of drunken young men smoking and shouting below my window, then ultimately coming up to the corridor to their rooms in the early hours. On a brighter note; the location; the young staff and the food were good - I am sure that this place could be really very nice with a major refurbishment.
5 out of 5
by Louise from Newcastle

Fantastic Break!

Posted Jan 21, 2014 on Hotels.com
I have to say the staff were so friendly and helpful. The food was fantastic. The building could do with some renavations.
5 out of 5
for Overnight Stay Before Destination
by K. Julian from Suffolk

Great location

Posted Dec 11, 2013 on Hotels.com
Very elegant hotel in a stunning setting. Very friendly and helpful staff. Extremely dog friendly. Good food and comfortable room. Will definitely stay again.
2 out of 5
for Personal Event
by MandyJ72 from West Lothian

Too many little things went wrong

Posted Dec 8, 2013 on Hotels.com
Was so looking forward to our weekend break for hubby's birthday but too many little things went wrong with the hotel : (1) booked Superior Room via Hotels.com and when we arrived had "only" been allocated an Abbey Room, was pointed out to receptionist who changed room immediately so that was fine, then the problems started. (2) Got in to room, but there was absolutely no heating and given that it was -1 outside it was baltic! Turned out radiator had been switched off, switched it on and waited, it did work but was still too cold - reported to reception and asked for a heater to be put in room while we went out for tea - they did that but surely the sensible thing would be to actually plug the heater in and switch it on and not just dump it in the middle of the floor! (3) Breakfast : greasy food, unhelpful staff, and Im still waiting for the sauce I asked for - when asked (eventually) if everything was OK told them No and was met with a "oh"!! (4) Superior Room : includes fresh fruit daily and also a DVD player in the room (we like to listen to music) - no fruit on arrival (can understand due to room swap) but no DVD player either - and next day no fruit. If that''s a superior room then I dread to think what the standard rooms are like. Definitely not worth the money - same menu served in the restaurant as the bistro but VERY expensive - save your £ and go to The Kings Arms in Melrose for a lovely meal, or the Ship Inn in Melrose for good pub grub!
5 out of 5
by Big jock from Glasgow

A wonderful overnight stay

Posted Dec 4, 2013 on Hotels.com
Stunning location in the beautiful borders... The bed wasn't the most comfortable but that's more to personal taste... I would recommend the dryburgh to anyone looking to get away from it all...