Desk, laptop workspace, blackout drapes, soundproofing

Reviews of Comfort Suites Southaven I-55

2.5 out of 5
Comfort Suites Southaven I-55
7075 Moore Drive, Southaven, MS

Reviews

8.2

Very Good

Rating 10 - Excellent. 446 out of 917 reviews" "
Rating 8 - Good. 271 out of 917 reviews" "
Rating 6 - Okay. 87 out of 917 reviews" "
Rating 4 - Poor. 59 out of 917 reviews" "
Rating 2 - Terrible. 54 out of 917 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Paris

Disliked: Staff & service
The staff was completely rude
Stayed 2 nights in Mar 2024

8/10 Good

Delauren

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good just need bigger pillows
Stayed 1 night in Mar 2024

10/10 Excellent

Jabez

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The price and close to my family
Stayed 1 night in Feb 2024

6/10 Okay

LaShaunda, Byhalia

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It just needs to be updated bathroom was old.
Stayed 1 night in Feb 2024

10/10 Excellent

Clarissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location just south of Memphis
Stayed 1 night in Dec 2023

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite and hospitable
Stayed 2 nights in Jan 2024

8/10 Good

Danny

Stayed 1 night in Jan 2024

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Jo

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Jo

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good prices
Stayed 2 nights in Dec 2023

8/10 Good

Margie

Traveled with partner
Liked: Staff & service, property conditions & facilities
The hotel was nice and close to shopping
Stayed 1 night in Dec 2023

4/10 Poor

Brenda

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We asked for two queen beds, but they refused to change it since we booked through you. That is not right. Also, I asked for extra towels and was told that enough was in each room and they again refused to give me any. A previous stay the breakfast wasn't available because no one showed up to fix it. Bad Comfort Inn
Stayed 1 night in Dec 2023

8/10 Good

Shawn, Amory

Traveled with family
Liked: Cleanliness, staff & service
My family has always stayed here out of habit mostly. And when I’m traveling alone, I stay here because I’m most familiar with it and the area. The rooms are nice sized, but over the years, I’ve begun to see some wear and tear, especially in the bathrooms. This time, I’ve noticed the mattresses look more worn. Overall, it’s fine for a night or two, but the rooms could use some updating.
Stayed 1 night in Dec 2023

4/10 Poor

Shannon

Traveled with partner
Liked: Staff & service
The lady working nights was very professional and helpful but the first room they put me in was nasty but they did move me. The new room didn’t have working bulbs in most lights. Just not what I expected for the price
Stayed 4 nights in Nov 2023

8/10 Good

Barraka

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, could stand some upgrades, electric outlets, usb ports,breakfast could have a little more variety. Overall it was a nice stay. The employees were nice and helpful. I would not mind going back to this hotel again.
Stayed 2 nights in Nov 2023

2/10 Terrible

anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Overall after moving to another hotel, these comfort inns will never see this ass again, TownePlace Suites by Marriott Memphis Southaven was awesome all around, amenities, breakfast, staff, room was awesome, lighting out doors was unbelievably great, so this is my future go to.
Stayed 4 nights in Nov 2023

6/10 Okay

Don

Traveled with partner
Liked: Amenities
Please replace the bathroom fan Room 303. It was very noisy. We had to ask for towels and supplies during our stay everyday.
Stayed 4 nights in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk staff. Room was comfortable for our family
Stayed 1 night in Nov 2023

10/10 Excellent

Andrew

Stayed 3 nights in Oct 2023

10/10 Excellent

Shanelle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Nov 2023

8/10 Good

tina

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Dixie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Nikeisha

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing that I would like to see different is an additional elevator for the staff to use. Things get pretty congested when staff and visitors are using the same one.
Stayed 2 nights in Oct 2023

8/10 Good

David

Traveled with partner
Liked: Property conditions & facilities
Make sure you know the location to enter the parking lot. Stayed at this location 3 times. Very safe and near shopping and dining. Goodman Road is congested 6am-9pm.
Stayed 2 nights in Oct 2023

10/10 Excellent

Linda

Stayed 7 nights in Oct 2023

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sad Family Trip
On this trip I booked two rooms while my family booked one. Their handicap room had dirty sheets so they had to wait for another room, then they were switched to a non handicap room, then back to their handicap room after it had been cleaned. Also not sure if they should have a regular shower in the handicap room, my family chose this room due to their knee issues. The first room I personally booked just had a tv issue, which I didn’t report because I didn’t want to move to a different floor. Next was the second room I booked which smelled of weed, had the tissue handle ripped out of the wall and the comforter was ripped. The beds were too hard to sleep on as well as the couch and the pillows were too soft. The breakfast was okay besides the broken glass door where the juice and coffee station was, but it was just simple breakfast nothing special. The elevator didn’t have a certification sign, the panel looked to be ripped out and it just looked unclean. This location is better than the comfort hotel near by but I would definitely not stay here again.
Stayed 3 nights in Oct 2023

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist made us feel welcome and appreciated

8/10 Good

Amber

Stayed 2 nights in Oct 2023

6/10 Okay

Allison

Liked: Property conditions & facilities
Disliked: Staff & service
We stayed for 2 nights. We were gone all day on the 2nd day and no one came in to change out towels or straighten the room. When we asked the front desk attendant she said we had to tell them ahead of time if we wanted housekeeping to come in. I asked for new towels, and she said they were completely out of towels since the hotel was completely booked. She was very rude and not helpful. She told us we had to bring all of our dirty towels down, they would wash them and then return them to us. When she brought them back to the room she only brought 2 towels, 2 wash cloths and 1 hand towel even though we had 3 people staying in our room. I would not recommend staying here.
Stayed 2 nights in Oct 2023

2/10 Terrible

Carrie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful bed. So hard and uncomfortable. Only given 1 towel that was TINY. The room and the lobby and halls were so hot the entire time! Shower head was awful.
Stayed 4 nights in Oct 2023

4/10 Poor

Kimberly

Disliked: Cleanliness, property conditions & facilities
The property/facility was not as clean as I expected. It had very limited, small parking area. I did not feel very safe in the parking area and its surroundings.
Stayed 1 night in Oct 2023

2/10 Terrible

Kianna

Stayed 1 night in Sep 2023

10/10 Excellent

Dane, Jonesboro

Business traveler, Traveled with partner
Liked: Property conditions & facilities
We stay here a lot when we have early morning flights out of Memphis because it’s so close to the airport.
Stayed 1 night in Sep 2023

10/10 Excellent

michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above n beyond
Great room. Great hotel. Close to lots of eating places. Big free breakfast. Loved it! This will be where i stay when in town.
Stayed 1 night in Sep 2023

8/10 Good

Nikki

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great location
The location is great, it is fairly quiet, and the lady at check in was super sweet! The hotel does need some updating. The room was spacious enough for us and 3 kids. My only real complaint was the shower did not look really clean. I think it is just stained but I’m not 100% sure.
Stayed 1 night in Sep 2023

2/10 Terrible

Emily

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE!
This hotel was SO dirty! First we were given keys to our room and we open up the door and they was a man laying in bed! We took the kids and rushed back to the desk...was given another room where we found wads of hair and toenails in the bed, cords pulled out of the wall and smelled of marijuana! We took our kids and let them know we would not be staying and they refused to refund our money! So we were out 2 hotel room charges that night for their nasty hotel!
Stayed 1 night in Sep 2023

10/10 Excellent

Lorraina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was just a good , clean , comfortable place to stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Stayed 1 night in Sep 2023

8/10 Good

Tarisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We picked the hotel for the pool because we k ow Memphis is super hot right now, it wasnt open because it was dirty. That sucked! Ths hotel smelled like humidity even tho the pool was outsde. Other than that, i would def stay again
Stayed 2 nights in Sep 2023

10/10 Excellent

Dane, Jonesboro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Airport
Stayed 1 night in Aug 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Eric

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2023

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything & I will be back!!!
Stayed 4 nights in Aug 2023

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and convenient to venue.
Stayed 1 night in Aug 2023

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to other major businesses. Comfortable bed and staff accommodated all or any issues we had. Great breakfast!!! Enjoyed our stay.
Stayed 2 nights in Aug 2023

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is super friendly!
Your staff, especially Tatiyana, were extremely friendly and helpful. Tatiyana went above and beyond to make our stay comfortable!
Stayed 2 nights in Aug 2023

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities
Extremely worn hotel. Toilet wouldn’t flush. Very limited parking. Very high price for such an old worn out hotel.
Stayed 1 night in Aug 2023

8/10 Good

Andie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was convenient and fine. The staff was nice and helpful. Nothing super special, but it was affordable.
Stayed 2 nights in Jul 2023