Ratings based on 191 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from W

Nice distance from Beale street for birthday trip.

Posted Sep 1, 2014
It was a good stay all and all. The rooms were nice, beds were comfy as well The only thing I could complain about is the bacon and toast on my $9.25breakfast were not edible. They were both hard as a rock. Luckily the potatoes and eggs were good so I filled up on those.
Comment from Hotel Management
Sep 3, 2014 by LD, Hotel Management
I'm glad you enjoyed your stay. Please come back to see us and we promise to do better with the bacon and toast!
5 out of 5
Recommended
for Everyone
by A verified traveler from kane illinois

graceland tour

Posted Aug 26, 2014
Pros: location
Cons: better motorcycle parking
Location: it was very convenient to beale street and sun records
we had an excellent time while staying at your hotel , it was very convenient location and the staff was top notch , if im ever back in town I will book with you again thanks ! Tim Stevens
Comment from Hotel Management
Sep 4, 2014
Thank you. Hope you can visit us again in the future.
Comment from Hotel Management
Sep 4, 2014 by LD, Hotel Management
Tim-We look forward to serving you again, stay you for staying with us!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Easy Hotel with ease to everything

Posted Jul 27, 2014
Pros: location
Cons: the shower was leaking. have some one remove the garbage bags on the roof top across the st. Not very pleasant.
Nice clean new hotel. Very convenient but away from the noise of Beale St. Very comfortable room. Not much of a view of the side we stayed, but the price was right. Use the valet parking and just walk to everything. Only bad thing, the trolleys aren't working in Memphis. So don't think you can walk out of the lobby and catch one of the iconic trolleys.
Comment from Hotel Management
Jul 30, 2014 by LD, Hotel Management
Thank you for staying with us, we are offering buses in the downtown area since our trolley system isn't working. We hope to serve you again!
3 out of 5
by A verified traveler from hanover in

too expensive for no comp breakfast or parking

Posted Jul 24, 2014
Pros: furnishings
Cons: above
Location: some things close but most require walking good distance such as beal street
difficult location to get to, especially in bad weather
Comment from Hotel Management
Jul 26, 2014 by LD, Hotel Management
Thank you for sharing your comments, I'm sorr y to hear the weather wasn't as cooperative during your stay.
Comment from Hotel Management
Jul 26, 2014 by Deshanya, Hotel Management
Dear Joseph, thank you for most recent feedback regarding your stay. Unfortunately,the Courtyard brands don't have complimentary breakfast. We are located in a less congested part of downtown compared to other properties and no matter the brand downtown locations hardly ever have free parking. Part of what makes our property a unique find are the nearby places to visit!!! Our very helpful Front Desk and To Go Board have several maps of nearby must visits. Our city even has a specific bus for low fare that only caters to the downtown area. So if your ever in Memphis again, give us another try I'm sure that you may like that as a better travel than walking and thank you for choosing us!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect

Posted Jul 18, 2014
Great location. Big functional room. Nice hot tub. And as a bonus free self serve laundry!
Comment from Hotel Management
Jul 26, 2014 by LD, Hotel Management
Thank you for staying with us, we hope to have the opportunity to serve you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, awesome hot tub

Posted Jul 7, 2014
The hotel staff was very friendly, the building was located on a very cool part of Main Street, and there is a hot tub on the second floor patio that is incredibly relaxing. It was in walking distance of a ton of cool places to visit. The room was nice and had a mini fridge for my left overs!
Comment from Hotel Management
Jul 8, 2014 by Deshanya, Hotel Management
Thanks Faith! Glad you had a ball! We appreciate your feed back and hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from sc

Posted Jun 29, 2014
Pros: every thing
Cons: nothing
I have enjoyed staying at this motel, this is my favered motel I love to stay at clean and comfortable nice staff to talk with, I am a member of this motel for several years
4 out of 5
Recommended
for Families
by falconcourt from Benton, AR

Bug

Posted Jun 17, 2014 on Hotels.com
Everything was great, the room was very nice, shower was awesome. The only problem I had was when I got up the next morning I saw something on the curtain and it was a giant roach/waterbug right above where my son was sleeping on the sofa bed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Family getaway.

Posted Jun 16, 2014
Pros: I liked the walk-in shower.
Location: Good location, close enough to walk places.
We we're there for a weekend getaway. We had a good time.
5 out of 5
Recommended
for Business Travelers
by Steve from Missouri

One minor thing

Posted Jun 10, 2014 on Hotels.com
Loved our stay as usual but annoyed a bit with housekeeping. They knocked on the door three timed on ckeck out day. The first time was 9 am when checkout is noon. Woke us up. That needs to change. Other than that a great stay.