Ratings based on 402 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
84% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Affordable access to tourist attractions.

Posted May 21, 2015
The hotel was relatively clean and staff was very helpful and friendly. This hotel is about s mile from Beale St and other tourist areas, so it is walkable if necessary.
2 out of 5
by A verified travelerfrom St. Louis

Not all it's cracked up to be

Posted May 7, 2015
Pros: Near Beale but not 5 min walk.
Cons: Room size and quality, the beds were so small!
Location: Crown Plaza downtown. Lots to do downtown.
The hotel staff let me say is EXCELLENT! They were friendly and very courteous and the guy that we saw most days should be in a 5 star hotel. This was not one. The rooms were small and the lobby was sub par compared to the Sheraton across the street. I wouldn't stay here again. There wasn't even a fridge in the room. With all the food you get off Beale a fridge shouldnt be a question. In addition this is NOT 5 min walk to Beale.
2 out of 5
by A verified traveler

Posted May 6, 2015
Pros: The bed was very comfortable
The bathroom was very disappointing. No place to put make-up or anything to get ready. Show was terrible. Kept sliding down or having to hold the shower handle.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom St. Louis, MO

Clean, comfortable hotel

Posted May 5, 2015
The hotel was within walking distance of many Memphis attractions. A free shuttled dropped you off and picked you up if you prefer not to walk. The staff was the friendliest I've ever encountered. Even housekeeping staff was helpful. On-site parking was convenient.
4 out of 5
by A verified traveler

Posted May 4, 2015
of the options in or near downtown, this is not my favorite. There was nothing wrong, but there are many better options in the area.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom memphis tn

A little wear and dated but good place to stay

Posted May 4, 2015
Staff was great,good local A really good place to stay while in Memphis
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 26, 2015
I really loved the staff! I felt like was at a family reunion. Great laughs and conversation!
5 out of 5
Recommended
for Couples
by A verified travelerfrom San Antonio, Tx

Stay Over in Memphis

Posted Apr 19, 2015
Pros: Beds
Cons: Work on reducing parking fees, city of Memphis
Location: Excellent location.
Good location. Free shuttle to downtown Beale St. Friendly staff, plus. Good restaurant if you choose to stay in to eat. Nice pillows and excellent bed. Very pleased with our stay. Can't get away from those parking fees, really
5 out of 5
Recommended
for Everyone
by A verified travelerfrom TN

Great Place to Stay

Posted Apr 14, 2015
My mother and I stayed one night, and really enjoyed it. All of the staff we dealt with were very friendly. We were able to take the shuttle to The Orpheum, and thoroughly enjoyed the driver on both trips. He was very professional, and you could tell he enjoys his job. I will definitely stay here again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ark

Nice location. Great staff

Posted Apr 13, 2015
I was in town for the night. The entire staff was polite & helpful.