Ratings based on 589 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, Ga

Beds were comfortable and the stay was great.

Posted Sep 15, 2014
Beds were comfortable and the room was clean and spacious. I would truly recommend friends.
4 out of 5
Recommended
for Everyone
by A verified traveler from Jackson,Ms

Very good

Posted Sep 15, 2014
I injoyed my stay very much, the hotel staff was wonderful treated everyone like that had known them for years. The drivers for the hotel were top of the line, I will return agin and agin.
4 out of 5
Recommended
for Everyone
by A verified traveler from Nashville, TN

Convenient location

Posted Sep 10, 2014
Pros: location is prime and the bed was super comfy
Cons: This hotel could definitely use some updating on their rooms from the decor to bathrooms.
Location: right in the heart of several sit down restaurants and fast food restaurants. There is also a movie theater in walking distance.
The hotel lobby and pool area very nice. But, as you went up to the floor where the rooms were, this area could use some updating, you can definitely tell this was a older facility. The room itself needed updating with old wooden doors with tons of scratches, wallpaper peeling, the tiles in the tub area were cracked. But, the bed was very comfortable. The room also had a musty smell. A little disappointing for a Doubletree hotel. They are usually top of the line. But, I would stay again, nothing there unbearable, and it was in a good location close to restaurants and a movie theater.
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

Na

Posted Aug 26, 2014
Hotel was nice just need a place to shower and get a little
5 out of 5
Recommended
for Everyone
by A verified traveler from Nashville, TN

Wonderful hotel in convenient East Memphis.

Posted Aug 26, 2014
Enjoyed the stay so much more than an earlier visit this year when we stayed at the Peabody. Yes, I really said that and I really mean it. Clean, spacious room. Friendly staff. Lovely, clean pool. No negatives at all. Will be our Memphis home for all future visits.
4 out of 5
Recommended
for Everyone
by A verified traveler from Jamestown, TN

Great bed!

Posted Aug 25, 2014
This hotel was reasonable. I especially like the bed, pillow, and bedding. Great night's sleep! There was a little bit of mold in the bathtub. They are getting ready to renovate- new decor in the rooms and lobby. Staff was very helpful when key didn't work.
4 out of 5
Recommended
for Everyone
by A verified traveler from Moosic Pa.

Elivis week 2014

Posted Aug 24, 2014
Pros: cleaning the room ,as we needed, paper every morning
Cons: the continental breakfast cost, This is not bad (the ability to use the laundry. I know the hotel has the service, but I like to wash my own clothes
Location: Graceland , Memphis Zoo, Memphis Riverboats, Beale St. (I advise no kids) Memphis ghost walk.
We had a great time in Memphis and the hotel helped that happen , we were surprised though that the breakfast wasn't included, I must have read the Amenities wrong anyway, it cost too much for the continental.(8$) All service we received though was the best, treated the 5 of us well, towels were ready when we needed them as well cleaning the room , as we needed. We will stay there again but will be a little better prepared for the breakfast charge. Thanks Double Tree Hilton for a wonderful vacation. If we can't get a room at The Guest House next year we will be there again. Kindest Regards, Flo & Barry Pica
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte

Wonderful staff

Posted Aug 19, 2014
The entire staff could not have been more accommodating! So friendly and helpful with recommendations for entertainment and family dining. Will definitely stay whenever we are in Memphis. Great pool!
3 out of 5
by A verified traveler from sherwood,Arkansas

Disappointed!!

Posted Jul 11, 2014
Pros: I liked the location and the bed.
Cons: It would be nice to have a microwave
MY experience was not that great.I thought the rooms would be better for the price considering it was the doubletree! I just expected more I was disappointed. We didn't even have a microwave.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 8, 2014
I would definitely stay there again. The hotel was in a convenient location to restaurants and the hwy. The staff was very friendly and attentive.