Ratings based on 356 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom murrieta,ca.

room

Posted Oct 6, 2014
Nice hotel, fantastic breakfast, nice staff, the only bad thing is the room was a little musty smelling but overall clean. I would surely stay again
4 out of 5
Recommended
for Couples
by A verified travelerfrom Hamilton, Ont. Canada

Hotel worked quite well with our plans.

Posted Sep 29, 2014
Very happy with hotel services. We stayed for two nights, Ate in your dinning room 1 night, top notch service. Met and chated with the manager, very friendly atmosphere.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel close to business need

Posted Sep 28, 2014
Pros: Atrium area and hot breakfast
Cons: Better training person at check in times especially for late arrival times. That is the last time one wants to go through extra time checking in.
Location: Very good location - close to my business and surrounding with good dinner options.
Poor check in experience. Seemed the person could not find my booking and had to provide him all of the information all over again even though I am a diamond member.
3 out of 5
Recommended
for Business Travelers
by Tedfrom Rochester Hills, MI

A Big Disappointment

Posted Sep 16, 2014 on Hotels.com
my Suite was musty and wet smell. The furniture was outdated and chip very badly. The carpet in the room was not clean and very dirty. Bathroom was not clean but we got clean towels. What a big disappointment. I always stay at the Memphis Embassy Suiite on I-240 when I visited there
5 out of 5
Recommended
for Overnight Stay Before Destination
by Danielfrom FRANCE

Tres bien placé

Posted Sep 12, 2014 on Hotels.com
Très bel hôtel bien situé un peu à l'écart du centre ville, mais très calme avec beaucoup de commerces aux alentours. Un highway permet quand même de rejoindre Grace Land en moins de 20'. Il ne faut pas rater le Motel Lorraine et surtout aller à Baele Street et manger des ribs au Blues City Cafe
5 out of 5
Recommended
for Getaway With Friends
by Donnafrom Hayes, Va.

My trip to GRACELAND.

Posted Sep 10, 2014 on Hotels.com
I enjoyed the stay very much. The staff was courteous, friendly and so eager to help answer all our questions. The shuttle attendants all were very helpful and courteous of our travel needs. It was an overall joy to come to your hotel.We will definitely stay there the next time we come to Memphis!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Spacious suite for family gathering

Posted Sep 9, 2014
Pros: Excellent staff. Breakfast. Courtyard ducks and fish. Spacious suite.
Cons: Carpet could use a steam cleaning.
Location: Shelby Farms, many excellent restaurants, and shopping nearby.
We were traveling with a preschooler, and loved the ducks and fish in the courtyard. Breakfast was incredible!
5 out of 5
Recommended
by Fapelfrom Deutschland

sehr zu empfehlen

Posted Aug 25, 2014 on Hotels.com
Ein gepflegtes, sauberes und großzügiges Hotel. Die Innenanlage mit kleinem Wasserfall, Koikarpfen und Enten inklusive. Sehr freundliches und zuvorkommendes Personal. Das Restaurant ist ebenfalls zu empfehlen. Gutes Essen mit Blick auf den schönen Innenteil des Hotels.
3 out of 5
Recommended
for Families
by Juli Bfrom Grapevine, TX

Tired old hotel

Posted Aug 11, 2014 on Hotels.com
The state of our room was just okay. We were given a room with a shower only. Interesting. You could tell there was water damage in the bathroom as well as the efficiency part of the room that produced clicking, loose boards everytime you walked over them. The sleeper sofa was saggy as was the lone armchair. The wi-fi didn't work well in the bedroom area which was curious since the room wa directly over the front desk. The breakfast was good as always and we had tasty omelets one morning. There just needs to be a bit of an update.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Needs an upgrade

Posted Aug 6, 2014 on Hotels.com
Carpets are very dirty, needs new carpets or carpets needs to be steam cleaned. Room too small for a double bed suite!