GUEST REVIEWS
Expedia Guest Rating
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TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
Extended Stay Deluxe Memphis - Wolfchase Galleria features an outdoor pool and a fitness facility. Event facilities include conference/meeting rooms and small meeting rooms. This pet-friendly hotel also offers barbecue grills, a safe deposit box at the front desk, and a television in the lobby. Onsite parking is complimentary.
Rooms
Extended Stay Deluxe Memphis - Wolfchase Galleria offers 123 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Televisions come with satellite channels. Kitchens offer refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.
Rooms are equipped with wireless Internet access. Business-friendly amenities include desks and multi-line phones with voice mail; free local calls are provided (restrictions may apply). Additionally, rooms include windows that open and clock radios. A turndown service and hair dryers can be requested. Housekeeping is provided weekly.
Room Amenities
Recreation
Recreational amenities at the hotel include an outdoor pool and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Extended Stay Deluxe Memphis - Wolfchase Galleria
of guests recommend
out of 14 reviews
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Showing 1 - 10 results (of 14) · See more Extended Stay Deluxe Memphis - Wolfchase Galleria reviews
“Never Again”
I work as a Park Ranger for the State of South Carolina and traveled 0ver 400 miles to attend a wedding for a family member. I never complain about any problems that may occur at a Hotel due to the fact that I am aware of the chances for things to go wrong. I work in the same field renting cabins and Villas. It is however very disappointing that the shift manager would scold an employee trying to do her best to accommodate all the customers that were standing at the counter along with dealing with my complaints of two broken AC units. To make a long story short, we changed rooms 4 times only to end up in a room that had dog feces in a pile on the floor. This was rather disgusting and was in no way explainable or excusable.
“Extended Stay - Cordova”
Good value in a hotel. Great location and the place was clean and well-maintained. Be sure to use your own pillow though, the bedding was very poor quality. Also the breakfast was sub-standard. Overall though, good price and the conveinence is worth the minor issues.
“Down and Dirty in Memphis (Bartlett)”
Having stayed in another Extended Stay that was NOT a so-called deluxe type, I had reservations about staying at this one. But I was lured by the "Deluxe" branding, so I took a chance. What a mistake! The hotel was just plain dirty past the reception area: carpets were filthy, worn, and smelly. The mattress was far from comfortable and should have been replaced several years ago. The linens were stained and wrinkled, the bathroom cramped and dank. While I don't watch much TV, even the TV was small, archaic, and had poor sound quality. Thankfully, it was only for one night. But it was nasty enough that we got up a couple of hours earlier than planned just to get out of there. Skip the "free breakfast", it's pre-packaged doughnuts and pastries and truly terrible coffee. How does this kind of hotel property rate two and a half stars? Their corporate suits need a wake-up call. Extended Stay properties? Never again. Ever.
“Needs overhaul”
Location good, although tough to find on first go-around. Staff pleasant. Two problems - dirty/dusty throughout and three level hotel is wood and frame construction so there is little sound isolation...
“The worst hotel stay of my life”
Well to tell the whole story would be wasting more of my time. The room was extremely dirty,toilet would not flush correctly, Stains on the sheets, carpet completely worn out, heater would have to be on full blast or lowest setting, TV channels were fuzzy. The staff were not helpful they just fueled the fire.
“Look elsewhere”
Got checked in & head hit the pillow at 11pm. Got woke up by fire alarm at 11:30pm. It would not go off or no one knew how to turn it off. It was ear peircing! Went on for about 20min until Fire Dept finally got there to turn it off. Guess someone was playing arond with alarm? Had to stand outside for those 20 min in cold & wet weather since it was LOUD!! Went back to room & it went off again for another few min. Had to get up at 5am. :( Then room smelled like a smoker had been living in there 4 years! It was supposed to be Non-Smoking room. Door directly across from us had lock totally ripped off. A little disturbing looking. Scary to think why they had to do that?
“My Memphis Visit”
It was decent and I would stay there again. Although, I didn't care for room service knocking on doors at 7am. That was a bit early for that noise.
“Adequate room for one night's stay in Memphis.”
This would be a good place to stay if you had to stay a few days in Memphis. Having the kitchen appliances was a plus. Unfortunately we were only in town one night so we didn't get to utilize the appliances. Even though we had a non-smoking room the rest of the hotel had the smell of smoke even in the elevator. That was a turn-off for us. Our room was comfortable and spacious. We would stay there again.
“DIRTY, DIRTY, DIRTY!!!”
The room they checked us into had urine in the total so the room had a foul smell, the floor was dirty and one of the beds was unmade. The sheets were so stained they were more yellow than white. The dirtiest hotel I have ever stayed in, the outside appearance is deceptive.
“Adequate room”
I was first given a room that had not been cleaned-That made me a little nervous at first. The second room I was checked into was fine. I was very comfortable.
Showing 1 - 10 results (of 14) · See more Extended Stay Deluxe Memphis - Wolfchase Galleria reviews
Hotels near Mallory-Neely House
2520 Horizon Lake Dr Memphis, 38133 United States of America
Nearby Points of Interest
The preferred airport for Extended Stay Deluxe Memphis - Wolfchase Galleria is Memphis, TN (MEM-Memphis Intl.) - 23.1 km / 14.4 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
East Memphis, Tennessee, United States of America: East Memphis is home to the award-winning Huey's, the finest and most expensive steakhouse in town, as well as to Folk's Folly, another renowned steakhouse. The Highland Strip (Highland St. between Midland and Southern) is a place of many bars and the main center of entertainment in the area.
2520 Horizon Lake Dr Memphis, 38133 United States of America
