Ratings based on 916 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Louisiana

Wonderful!

Posted Jan 15, 2015
Pros: Everything
Cons: Nothing
Location: The hotel is located in a great area, secure and close to restaurants, shopping, etc. Be sure to check out Corky's Barbecue on Poplar Ave. DELICIOUS!!
We spent one night at Hilton in January when temp outside was 18 degrees. The pool was frozen solid, but the staff was welcoming and warm. We were a senior citizen group and the staff was readily available to provide whatever assistance need. The rooms were clean, quiet, well-equipped and comfortable, the place beautiful and well kept.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom H

Beautiful hotel. Lobby and bar area are very nice.

Posted Jan 11, 2015
Fast and simple check in and check out process. Customer service excellent. Security rounding the grounds 24/7. In a centralized location to excellent restaurants and shopping.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chattanooga Tn

Staff was nice

Posted Dec 28, 2014
Great stay . Convenient to everything. Love the staff. Just didn't like the pillows on the bed.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Average hotel for the price I paid

Posted Dec 24, 2014
Pros: It was an average hotel.
Cons: The TV should be larger and greater access to more channels.
Location: This hotel was located closer to the suburbs than the city. Location is everything.
The hotel was OK...it's a Hilton. The rooms and the floor we were on were extremely cold. It was difficult to regulate the temperature. There wasn't enough soap, toilet paper or towels in the room. There was no maid service on Sunday???? The room itself was average in design but the beds were comfortable. TV was too small for the room.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Austin

Posted Dec 24, 2014
We took our dog and this was such a great experience. Comfortable, clean, efficient. The staff was wonderful.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good Location....

Posted Dec 23, 2014
Pros: location
Good location. Friendly staff. Place is a little outdated. Bar was crazy expensive!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle, WA

Convenient location to Memphis

Posted Dec 10, 2014
Pros: The staff seemed to really care about the hotel.
Cons: The elevators were old and tired. The hallway between the elevator and room corridor needs light!
Location: Close to everything Memphis has to offer.
We tried the Hilton during a visit to Memphis to run the St. Jude Marathon and to see family in the area. The hotel is a bit dated and seemed like it needed a facelift. The bar staff and front desk staff were great! The cleaning staff were very attentive and efficient. I would recommend based on location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great restaurant!!

Posted Dec 9, 2014
The location and dining services of this hotel are excellent!
5 out of 5
Recommended
for Everyone
by A verified traveler

Best Hotel in East Memphis

Posted Nov 25, 2014
This is the best hotel in East Memphis. Though the circular design makes the rooms seem a bit small, once you get in you have plenty of space. Its conveniently located near the Interstate and the main east/west road in Memphis. There is a good restaurant in the hotel and several other good ones nearby. There is a restaurant/movie theater next door and a Benihana across the street. There is also a Ruth's Chris Steakhouse nearby. I have stayed here several times and loved it each time.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 24, 2014
Very friendly and accommodating staff. Very helpful and quick to respond.