Ratings based on 416 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Memphis
Great timePosted May 24, 2015
The rooftop experience was breath taking and the drinks were perfect. I was disappointed in the time it took to get breakfast delivered to the room. The staff was very professional and accommodating.
for Everyoneby A verified travelerfrom Huntington Beach, CA
Our stay at the Madison Hotel, Memphis, TNPosted May 15, 2015
Pros: Shondra and Cynthia at the Front Desk were particularly nice and helpful with info regarding dining and sightseeing in Memphis!
Cons: See above
Location: See above
We enjoyed our stay at the hotel. The cleanliness, location (walking distance to Beale St), staff attitude and overall decor all added to our positive experience. The dining at Eighty 3 restaurant was particularly memorable as was the the rooftop cafe where the view of the Mississippi River was as good as it gets! We had a glitch when trying to book a tour to Graceland at the front desk, however the blame rested more on the tour service than the the hotel personnel. Overall, we would recommend the hotel.
for Everyoneby A verified travelerfrom Nashville, TN
Great comfortable stay!Posted May 8, 2015
Pros: Decor, Location, Bed was comfortable.
Cons: price of valet was expensive, sky bar should be open before 4pm on weekends.
Location: Downtown just off of main street, walking distance to beale st, shopping, and great restaurants and pubs.
We stayed at the Madison during the Memphis in May Beale St. Music Fest, so downtown was quite busy. Although valet parking of $29 / night seemed expensive the location was perfect. We were within walking distance to everything downtown. It also took about ten minutes of waiting in line before we were able to check in and on first attempt our room keys were not properly activated. However once we were able to ride in the music themed elevators and get into our suite with a view of the river our stay was great! The skybar was also a beautiful place to go relax and take pictures. Overall it was a great experience, the staff was very friendly and accomodating.
for Everyoneby A verified travelerfrom como, ms
Nice hotel, good size pool, good restaurantPosted Apr 27, 2015
Had a great time. Everyone was very nice and helpful!!
for Everyoneby A verified travelerfrom F
HotelPosted Apr 26, 2015
our stay was awesome and I highly recommend this hotel
for Everyoneby A verified traveler
Posted Apr 25, 2015
Fantastic roof bar with amazing views. Very convenient.
by A verified traveler
Not a five star hotelPosted Apr 16, 2015
Room was filthy upon arriving. Literally took my shoes off and walked on the floor for a few minutes and my feet were black.. The corners of the room looked like they had never seen a vacuum. Dust everywhere! The paint on the walls were chipping off bad and the ceiling in the pool room iwas disgusting! Needs renovations pronto! Not once did I see room cleaning service on any floor with a cleaning cart...had to call the front desk for new towels and ice. TWICE because they forgot about us.. The comforter had a huge yellow stain on it.. Who knows when the last time it had been washed. A mishaps occurred with my charges and we weren't treated with respect. I had to call for three Days to even get my refunded deposit back. Which was another experiance we weren't pleased with. I was never called back as promised on the first day, and then I was hung up on, the second day. Will Never return back to Madison. I Would suggest looking into the Peabody or not going at all! NOT a 5 star hotel... We would rate it a 2.5/3.. On that note. Most of the bellhops were nice... And the gym room was pretty neat... Area is convienant even though we drove everywhere anyway...
for Everyoneby A verified travelerfrom B
5 star all the way.Posted Apr 15, 2015
2nd time we have stayed here. Is super nice, clean, quiet. Elegant renovated bank building. Awesome restaurant EIGHTY3 and tremendous staff. Planning another trip here next spring if not sooner!!!!
for Everyoneby A verified travelerfrom Ardsley, NY
Ultra chic, quiet, sophisticated and luxurious!Posted Apr 12, 2015
Pros: Everything! The spacious suite with amazingly comfortable bed. The rooftop lounge with spectacular views. The delicious food in the restaurant.
Location: Superb location. In the heart of downtown - five minutes to Beale Street, the Rock and Soul Museum and the Gibson Guitar Factory.
Nothing bad to say about the sleek, urban chic Madison Hotel. Ideal location, amazing staff and super spacious, plush rooms. Spectacular, rooftop lounge with breathtaking views, outstanding cocktails and breezy atmosphere. The restaurant was one of the best in Memphis! Would recommend this hotel to anyone who wants to feel like a rock star from the moment they step in the lobby! An absolute 10!!
for Everyoneby A verified travelerfrom eastern Oh
Just okayPosted Mar 17, 2015
Pros: Excellent location and all but one staff member was fantastic.
Cons: be upfront about $29 a night parking. they held $200 for incidentals reimbursed.
Location: 5 blocks from Beale St.
For the price, it was just okay, not great. check-in lady held $200 for incidentals. reimbursed. Never had that happen before. She then only held $100 and said she was letting me slide. I had all incidentals removed from room. I didn't trust her after that. Aside from her, the staff couldn't be nicer.