Ratings based on 7 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
5.0 Hotel condition
They paid and stayed.
for Couplesby Sherry from Jackson, MS
Rating for Memphis Marriott Hotel - excellentPosted Sep 18, 2013
Pros: I liked most my king size bed with wonderful pillows to sleep on.
Cons: I think that a refrigerator should be placed into the rooms due to the fact I needed to placed some medicine in it.
Location: Did not have the opportunity to do so due to our late arrival.
I had a wonderful experience at the hotel. The hotel staff was very friendly, helpful with our luggage and with directions to the football game. The breakfast food was advertising, but the meat was cold.
for Getaway With Friendsby D. Sanlin from Indiana
Not for the leisure travelerPosted Aug 18, 2013 on Hotels.com
This was my first stay at a Marriott hotel and my feelings are mixed. This property is right of the highway, near shopping and restaurants. My room was comfy and check-in had little wait time. However, at check-in, the desk person did not know that breakfast was included with my stay and said that "I" must be mistaken. However, after a closer look she discovered that my party was entitled to a free breakfast. Perhaps she should have checked first. We had driven for eight hours and was up until 1am, so we intended to sleep in. This was not possible because housekeeping spent the morning knocking on doors and entered our room at 10am when we were sleeping. Check-out was at noon. We were frightened as we were two females traveling together. When I called the front desk to ask why someone was entering our room, the clerk was rude and dismissive. She found no issue with staff entering a room that had been paid for until noon and that was, well, still occupied. Upon check-out, I was charged for Wi-Fi that was not used. The hotel refused to reverse the charge. If you're traveling on business, this may be for you, but the average leisure traveler won't feel welcome. I'll opt to stay someone friendlier next time.
Recommendedby A verified traveler
Posted Aug 8, 2013 on Hotels.com
Recommendedby A verified traveler from Franklin, TN
Convenient Location; Clean; Staff courteous!Posted May 21, 2013 on Hotels.com
We enjoyed our stay at Marriott East very much. The location is very good with many restaurants and shopping nearby and a straight shot down Poplar to the Zoo and other attractions, ending in downtown Memphis. Quick access to Interstate. The staff was excellent...knowledgeable and courteous. Our rooms were very clean and the beds comfortable. The children enjoyed the indoor pool and the adults loved the Lobby Bar and the big flatscreen TV in the room. We will stay there again.
for Shoppingby A verified traveler from Oxford, MS
Convenient for shoppingPosted May 20, 2013 on Hotels.com
I am pleased with my stay at Memphis Marriott East. Staff members were professional and courteous. Hotel was clean. Its location was convenient for shopping and close to the interstate. I am looking forward to my next stay.
Recommendedby A verified traveler
Great room, good servicePosted May 15, 2013 on Hotels.com
The bed was comfortable and the bathroom was big and nice.
for Personal Eventby Kristi from Memphis
Great LocationPosted May 14, 2013 on Hotels.com
Hotel was very comfortable and looks/feels like brand new. Great room and close to so many things! Will definitely stay there again.