Ratings based on 880 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis, MO

Quiet, great location

Posted Sep 20, 2014
Friendly staff, clean and walking distance to great restaurants and Beale St. A little disappointed that the trolley was not available but that wasn't the hotels fault.
3 out of 5
Recommended
for Everyone
by A verified traveler from Arlington, Tx

Decent and clean hotel close to downtown.

Posted Sep 15, 2014
Great location, clean hotel but price point is high for what you get. Check in was impersonal as clerk was on cell phone with friend while checking me in.
Comment from Hotel Management
Sep 17, 2014 by Kelly, Hotel Management
Dear Guest, Thank you for your feedback concerning your recent stay at SpringHill Suites, Downtown Memphis. I am sorry to hear that you experienced some problems with service when you arrived at the hotel. I can assure you this is not the ususal service we provide our guests and I appreciate you taking the time to let us know, I will definitely share your comments with my front desk staff. I hope you will stay with us again the next time you travel to Memphis. If I can ever be of service in the future, please feel free to contact me directly. Sincerely, Susan Covington General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Getaway for Journey!

Posted Sep 15, 2014
Pros: Niceness of Staff
Cons: Nothing
Excellent stay and pleasant staff! Rooms were comfortable!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to Beale Street!

Posted Sep 2, 2014
Everything was great. Overnight clerk at front desk didn't explain anything.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario NY

Stay here the next time you visit Memphis!!

Posted Aug 30, 2014
Pros: Free full breakfast buffet was great, staff very friendly and helpful, rooms clean, beds super comfortable, kitchenette with microwave, sink, fridge
Cons: The only thing that I could think of was having the breakfast buffet open til 10:00 weekdays
Location: Beale Street, Civil Rights Museum, great farm market on Saturday, Victorian Village, all walking distance. Lots of great places to eat/drink
We arrived at our hotel at 1pm and our room was already available, which was great. Suite w/ 2 queen beds, kitchenette with microwave, refrigerator, sink, plenty of room..clean..beds very comfortable..staff very friendly and accomodating. The free full breakfast buffet was fantastic, had everything you could want on it. We had a room in the back of the hotel, which overlooked the trolley system below..although it wasn't in service, was very nice to walk along it. Beautiful park with water fountain across from the trolley. Central BBQ best place to eat for BBQ..Went to Graceland and Sun City Records, both were great! And if you love martini's...Automatic Slim's has the best and largest selection, Friday's $5 martini's, and Monday's are $3.. Other must see's...Memphis Zoo and the Botanical Gardens! Plan to spend some time at each..
5 out of 5
Recommended
for Everyone
by A verified traveler

Quick stopover in Memphis

Posted Aug 25, 2014
Great location and wonderful service. The bed was comfortable and the hotel supplied wonderful products for the bathroom.
4 out of 5
Recommended
for Everyone
by A verified traveler from Aiken

Nice Hotel for One or Two Night Stay

Posted Aug 18, 2014
Pros: We liked the bedding and the amount of space.
Cons: Breakfast room is way too small for the size of the hotel. It was like a feeding frenzy in the Breakfast room.
Location: The hotel downtown, but it is still a walk to Beale Street.
This is a nice hotel. The room was large and clean. The soundproofing seemed good and we did not hear our neighbors. Bedding was good and furniture comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveler from Milwaukee, WI

Great location!

Posted Aug 16, 2014
Pros: The staff are very friendly and helpful.
Cons: The suites are not very large.
Location: Beale street is within walking distance. The riverfront is very close. Deja Vu restaurant is a must go place for an excellent, inexspensive meal.
Great trip. Breakfast every morning at the hotel made the stay worthwhile.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

perfectly located

Posted Aug 10, 2014
Pros: Everything
Cons: N/A
Location: Everything you expect in Memphis
An excellent hotel in all ways - perfectly located for all attractions, restaurants and bars
3 out of 5
Recommended
for Families
by A verified traveler from Chicago

Excellent location in Memhis

Posted Aug 8, 2014
Pros: Location and breakfast
Cons: The entire hotel (actually all of Memphis) had a bad smell to it. Specifically, our room never lost the dirty wet towel smell.
Location: Excellent location close to all you would want to do in Memhis.
Excellent location in Memphis downtown. Close enough to walk to Beale Street, Rock and Soul Museum, and even the National Civil Rights Museum. Hotel room was adequate...and free breakfast was great.