Ratings based on 285 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby monica
Hotel has been updated and was a great deaPosted Mar 10, 2014
Clean and efficient. Staff nice and friendly. Decorated nice
Not acceptablePosted Mar 8, 2014
Location: Location not as described.
The hotel had a very strong odor of cooking. The owner's family lives in hotel and children ran around lobby without shoes. When I complained about the smell the front desk clerk offered air freshener but said she couldn't change rooms because they were full. When I suggested a refund she found another room. It was better but not great. Could still smell kitchen below. I would have changed hotels if I had not been catching an early flight and only there for 4 hours.
by Jennifer from Watkinsville, GA
Ewww.Posted Feb 26, 2014
Pros: Location to the interstate.
Cons: Everything...cleaner, better breakfast, friendlier staff, much work needs to be done here.
Location: This is a great hotel if you are wanting to be close to Memphis without actually staying in Memphis or Tennessee. You are super close to I55.
The hotel was not what I was expecting. I stayed at another Super 8 just over a month ago and was so impressed, I had no qualms about staying at another one. However, this one was disgusting. It just looked run down. The room desperately needed an update. The beds were comfy and there were 3 pillows of varying softness, firmness, etc. so that was good. However, I found an actual bed bug on one of my pillows and was totally grossed out. I literally stripped my bed and the other in the room looking for signs of any more. I did not see any more, but it isn't a good idea to strip a bed to the mattress unless you are prepared for the "truth". The mattress was gross and the mattress pad was barely hanging together on my bed. The other bed was much better, however. The hotel staff was virtually non existent. I saw one person when I checked in, who happened to be coming out from another area and the only time I saw another employee was when we left 2 days later and she was sleeping at the desk. Really sleeping...she didn't hear me put my room keys on the counter or anything.
for Everyoneby Hristi
Nice, especially for the price. Would go again.Posted Jan 15, 2014
Decent and comfortable room. Friendly staff - would go again.
Recommendedby A verified traveler
Getaway tripPosted Dec 9, 2013 on Hotels.com
It was good because it had breakfast and it was clean plus everything work. It was down the from Southheaven mall or market . So I give it 3 star
Posted Dec 5, 2013 on Hotels.com
by A verified traveler
A few cars in the parking lot.Posted Dec 4, 2013
We arrived and we had to find someone to help us. The first room had the bed unmade. The upgrade we received was dirty and there was ants coming out of the shower drain. No elevators. No remotes for the T.V. sets. We slept light and left early.
for Business Travelersby Albert Horn
Posted Dec 4, 2013 on Hotels.com
by A verified traveler
NEVER AGAIN!Posted Dec 2, 2013
WHEN I ARRIVED AT THE HOTEL AND CHECKED IN THEY NEVER TOLD ME I WAS PUT IN A HANDICAP ROOM UNTIL I COMPLAINED THERE WAS NOWHERE FOR MY CLOTHES TO BE HUNG UP. I ASKED DID HANDICAP PEOPLE NOT HAVE CLOTHES ALSO. I ASKED IF I COULD MOVE AND WAS TOLD THEY WOULD CHARGE ME 10 EXTRA DOLLARS. THERE WAS NOT FIVE CARS IN THE PARKING LOT OF THE FRONT AT THE TIME, SO I DOUBT THEY WERE BOOKED UP. I WILL NEVER STAY AT THAT HOTEL AGAIN EVEN IF I HAVE TO DRIVE EXTRA OR PAY EXTRA. ON ANOTHER NOTE COFFEE POT HAD TO BE REPLACED AND THE HAIRDRYER WOULD NOT EVEN REACH MY HEAD TO DRY MY HAIR.
for Everyoneby A verified traveler
Posted Nov 30, 2013