Ratings based on 1,302 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Nice hotel.

Posted Jul 28, 2014
Pros: The hotel room and parking were great. The staff were friendly and helpful.
Cons: Free internet services.
Location: Beale Street entertainment, Civil Rights Museum, and the resturants.
We checked in on a Friday, July 18th and checked out on Tuesday, July 22nd 2014. Our room was on the 5th floor facing Beale Street and we had to tolerate the loud music at night in our room until the wee hours of the morning the entire weekend. Not a good experience for us. We will not choose this hotel if we visit again. We will choose something not to close to Beale Street. We were travelling with our teenage grandchildren.
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Walking distance from Beale street

Posted Jul 28, 2014
Pros: NEXT to Beale St
Cons: People stalking me outside the hotel asking for money. Not cool.
Location: Beale street
This hotel is literally right next to Beale. I would recommend it to everyone. Although is super close like (50 steps away, well more) it is super quiet. Staff is so friendly. Will be staying there again for sure! We had a few people come ask for money outside the hotel a few times but other than that the hotel is great!
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great Hotel Close to Beale Street

Posted Jul 23, 2014
Pros: Very clean, secure and offers a lot to be and stay comfortable
Cons: Not much it is a great property
Location: Lots to do walking around this Music City..... short walk to a very clean well kept park on the river.
Memphis is a must visit for those who love music and this hotel is in the heart of it....enjoyed the trip and walking on a great street full of music.
5 out of 5
Recommended
for Everyone
by A verified traveler from HUNTSVILLE ALABAMA

I ATTENDED A MEETING IN MEMPHIS

Posted Jul 22, 2014
Pros: EVERYTHING
Location: ATTENDED A MEETING WITHIN TWO BLOCKS OF THE HOTEL
THE HOTEL WAS AT A GOOD LOCATION AND WAS VERY CONFORTABLE
4 out of 5
Recommended
for Everyone
by A verified traveler

Graceland

Posted Jul 22, 2014
Pros: Hotel was directly opposite the Gibson factory, and you can try their guitars as a guest.
Loved our time in Memphis. We did the Elvis thing (to death). What an amazing period for music and arts.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mississippi

Close to Beale Street

Posted Jul 21, 2014
Great hotel; got the pleasure of staying in the presidential suite because my room was not ready.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in the heart of it all...

Posted Jul 21, 2014
Pros: Location, condition, staff
Cons: Wifi, in today's day and age, should be free.
This was a really nice hotel and we enjoyed our stay there. Across the street from the stadium and the Gibson guitar factory; short walk to Beale street and longer walk to Sun Studios etc.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2014
The hotel staff were great to deal with. My only issue was that the room hadn't been thoroughly cleaned. Used this chain many times and they are a great hotel to stay at.
5 out of 5
Recommended
for Everyone
by A verified traveler from the Netherlands

Nice hotel, close to the city center (Beale street

Posted Jul 17, 2014
Pros: Clean, spacious, well located and nice staff
Cons: Breakfast took very long
Location: Located next to Beale street
We had a very nice and comfortable stay in the Westin hotel. We even received a fruit platter, as a welcome present, from the hotel staff. We definetly recommend this hotel.
4 out of 5
by A verified traveler

No room service options

Posted Jul 15, 2014
Arrived after a flight diversion at 1am. Starving so tried to order something from their 24 hour room service. Of the 8 or so items they had on their late night menu, they only had 1 in stock.