Ratings based on 116 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
84% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

A Pleasant Stay.....

Posted May 25, 2015
Pros: Location to airport
Cons: Rooms are dated.....
Short and sweet..... stayed two nights at opposite ends of a local mine visit. Staff was cordial - food was great.
3 out of 5
Recommended
for Personal Event
by Doylefrom texas

better try anchorage or fairbanks

Posted Jan 6, 2015 on Hotels.com
Nothing to do around here but it is the middle of winter. Most of the employees are rude.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom S

Good Location

Posted Jan 2, 2015
Close to the airport and ferry terminal. Great Mexican restaurant.
3 out of 5
Recommended
for Families
by kevinfrom Soldotna

ok

Posted Dec 26, 2014 on Hotels.com
Stay was short, shuttle and cold storage was good, but TV did not work.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 25, 2014
Completely satisfactory hotel. Would definitely stay there again next time I am in Juneau. Proximity to airport is a big plus. Van transport to airport and ferry terminal good but plan ahead. Gets crowded and scheduling can be a challenge
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Sep 23, 2014 on Hotels.com
3 out of 5
by A verified travelerfrom redding, ca

Close to airport. A bit shabby

Posted Aug 22, 2014
Pros: Location close to airport. They had rooms when all of the nice hotels were full. .
Cons: Train housekeeping to clean. Hire competent staff in restaurant.
Location: Alaska. Glaciers, bears, fishing etc.
Dirty bathroom on check-in. Shabby lobby. No jets in "hot tub" why bother with what is essentially a bathtub. A hot soak tub did not meet my needs. Restaurant breakfast was served with extremely poor service. The fans worked and the windows did open in the room however.
3 out of 5
Recommended
by A verified traveler

Posted Aug 19, 2014 on Hotels.com
This is an old Hotel. Plastic flowers. Standing fans in hallways . it was clean enough and OK for overnight stay and very close to airport.
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy overnight to catch the early ferry

Posted Aug 19, 2014
Pros: Clean and easy, the staff was very helpful and friendly
Cons: Building is a bit dated, could use a refresh
Location: Airport and ferry dock
Great spot to connect from our evening Seattle flight to catch the early ferry to Haines. The shuttle service is set up to make it easy both from Juneau airport and to the ferry dock. Be sure to sign up for the ferry shuttle the night before as ours was full and the driver needed to make a 2nd trip (everyone made it!)
4 out of 5
Recommended
by MNDudefrom MN

Posted Aug 18, 2014 on Hotels.com
Was retuning from AK fishing trip - this suited our needs perfectly.Great staff, freezer for fish, and prompt shuttle to nearby airport. Large clean room, but no air conditioning. Room fan was OK