Ratings based on 237 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
84% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom santa Rosa, ca

Very friendly

Posted Jan 26, 2015
Every team member we met here was very welcoming. The hotel was very quaint. If I could change one thing about it, it would be to keep breakfast stocked. We went up at 9:30 and there was almost no food left so we didn't get breakfast there. Otherwise very charming friendly stay
5 out of 5
Recommended
for Everyone
by A verified travelerfrom b

Posted Jan 24, 2015
Great place to stay. Rooms were clean and the view was incredible
3 out of 5
by A verified traveler

Needs some TLC

Posted Jan 14, 2015
Pros: Room was clean
Cons: Spend some time and money on sprucing it back up
The inn, the room and the facilities look rundown and need some TLC. We booked a room with an ocean view and it did have a great view. The room was clean but in definite need of updated furniture. We were disappointed with the condition of the inn and felt like maintenance and upkeep is being ignored.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 9, 2015
Comfortable rooms, well maintained gardens & a short walk to town.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to shopping

Posted Dec 16, 2014
Bathroom to small funky toilet. Nice staff good location.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Novato, Ca

Birthday Party

Posted Dec 9, 2014
Pros: Location - easy to walk to the village
Cons: Very dated, heating in rooms was old.
Hill House put on a great event to celebrate a friends birthday. The staff was very nice but the facility needs some updating. All in all though a good time was had by all!
2 out of 5
by A verified traveler

Posted Dec 7, 2014
Staff was ok, but a bit abrupt. Made us feel not as important because we booked through Expedia. Breakfast was the bare minimum, not a lot of effort. Deferred maintenance needed on the property. Took a long time for the heat in the room to kick in on a cold December night.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 30, 2014
- wifi is not stable - staff service could not meet my need. like travel information in Mendocino coast. - other visitor create noise at night. - hotel decoration is very nice. - room is comfortable - hotel location is nice
3 out of 5
Recommended
for Everyone
by A verified traveler

This hotel has potential

Posted Nov 29, 2014
Pros: OK view of ocean from the room, gas fireplace in room.
Cons: better control of heat in the room. Update bathroom.
Location: The hotel is a few blocks from Main St in Mendocino
I've heard that there are new owners and I look forward to seeing what they can do with the place. There are elements of class and grandeur and then there some elements that seem outdated and in disrepair.
3 out of 5
by A verified traveler

Nice, until you get to your room!

Posted Nov 6, 2014
Pros: Lobby & bar areas were nice!
Cons: See above
The lobby was pretty! BUT, when we got to our room we were shocked! It looked like they started to make it cute and quant. Then just decided to keep it cheap!! Then the free continental breakfast was a joke!!!!!! VERY, VERY sad!!! It was 8:30 and they were out of coffee! Very basic on bread! White & wheat! No English muffin, bagel etc. Only one kind of muffin! Just as basic as basic can be! Very underwelming!!! With some TLC this place COULD be a really cool place!