The Mendocino Hotel and Garden Suites

You can hear thru the walls, beds are small and not comfortable, Some rooms has not bathrooms in the room, but in the hall. Lobby and Restaurant is nice & great

The room and common areas were decorated wonderfully and having access to the balcony overlooking the bluffs and water was a highlight. Checking in, however, took 30 minutes due to a mixed up reservation of the party ahead of us. The manager was called to assist that party, but then disappeared leaving one rather surly female staff person to deal with the line of people checking in. The next morning I over heard the front desk person dealing with yet another mixup (travel site deal not entered into the system). He (Mark), at least, was gracious in dealing with guests.

very nice lobby/restaurant. European-style rooms are small, but comfortable. Bathrobes provided for late-night walks across the hall to the public bathrooms (4 private baths on the second floor). Great location across the street from the ocean--hiking trail to beach a block away.

Pleasant; comfortable; relaxing; delightful get-away.

Comfortable bed. No dishes or utensils in room. Should have had firewood rather than duraflame for fireplace. Would be acceptable for lesser rate.

I was so disapointed. The room has not been maintained. Holes inthe walls, wallpaper coming off, bathroom really outdated. Toilet seat the thinnest plastic I've ever seen. We ate dinner in the Victorian resaurant, when we finished eating there were no employees around. We had been left totally alone. This was only about 8:00pm. Weird!

We have stayed at the Mendocino Hotel many times and have always enjoyed it. However, they are getting a little too pricey for us now. We could only afford 1 night in the Garden Suite. My only dissappointment was being told at 3 p.m. that our room wouldn't be ready until 4. I feel that for the price of the room, it should be ready or be given a discount. The room was nice and big but had a broken lamp above a bed. I love the location and the lobby area of the old hotel. They also have a wonderful balcony with an awesome view!

We love this old Victorian hotel with its period details, fantastic location and cozy lobby. The bathroom down the hall is appropriate and not an inconvenience. The beds are a bit small, but we sleep really well here.

The hotels' public areas are nice, but the rooms are extremely dated. We checked into our room and immediately found lots of hair on the bed -- which was disgusting -- there was a lot of crinkly hair !! Thankfully, we got into another room, which was marginally better, but quite tatty. The bathroom was poorly maintained, and the carpet was stained in some places, We asked for hot tea from Room Service and specifically asked for low fat milk and Splenda to go with it. They brought the hot water and tea bags but with no milk, no Splenda and no spoons. By this time, we were too tired to wait -- we just went out and got tea elsewhere. At breakfast the next day, we got a server who was surly and did not accommodate our request for an egg-white omlette !! We complained and the manager got us what we wanted. I will never go back to this hotel again and would never recommend it to anyone. This hotel is hugely over-priced for what you get, and made our stay in Mendocino memorable for the wrong reasons.

I was able to bring our dog which is a huge plus. We stayed in the Garden Suites which is the newer part of the facility. that said, the amenities are somewhat lacking, i.e. old tv with very limited programming and very poor wireless access. In the sutie it was a bit dated. that said, the location is excellent....several blocks to the ocean. The suite was spacious and heating etc worked reasonably well. Overall a little updating would be nice but overall still a positive experience.