Ratings based on 441 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Branson, MO

We got a very good rate from Expedia.

Posted Aug 5, 2014
Pros: The covers and pillows were great. The condition of the bathroom was excellent. The shower head was high enough for me to stand under.
Cons: No breakfast of any kind. The beds were very firm. Too firm for my taste. No microwave, but there was a refrig.
Location: Near Mall of America which we stopped by. Our son was too young to remember when we were there last. We were just passing through to Duluth.
The hotel was very good overall but not what I would have expected from such an expensive hotel.
Comment from Hotel Management
Aug 15, 2014 by Mike Mitchell GM, Hotel Management
Dear Dave, Thank you for being our guest and for your feedback. Please accept my apologies for the issues that you experienced. We do offer breakfast daily in our Birstro as well as Starbucks coffee for a charge. Items range anywere from $$2.00 to $9.95. We have new mattresses from our recent renovation in April and I am sorry that they were too firm for you. As you can imagine, mattresses can be tough as there are so many different preferences among our guests. About half of our hotel is equipped with refrigerators and the we have microwaves available upon request. Thank you again for being our guest and we hope to serve you again in the future. Sincerely, Mike Mitchell
2 out of 5
by dustin from kansas city

Short stay

Posted Jun 15, 2014
Arrived at 10:00 pm and was told they had no rooms. Service lady found us a room on 3rd floor so we hauled all our belongings to the room only to find out it was already occupied. Went to front desk where they found anther room but it was at the other tower. Day 2 toilet backed up so we had to move to yet another room. We left and didn't stay for day 3!
Comment from Hotel Management
Jun 18, 2014 by Mike Mitchell GM, Hotel Management
Please accept my apologies for the issues that you experienced during your stay with us. I know that this must have been very frustrating. Please know that this is not the norm for our hotel. I am not sure what exactly happened with your room, but I can assure you that having toilets clog is not common at all for us. Sincerely, Mike Mitchell
4 out of 5
Recommended
for Everyone
by LORNA from Tombstone, AZ

Pleasant

Posted Jun 2, 2014
Pros: The peaceful setting and the cleanliness. I loved the room decor. Didn't have time to go to the pool... but wanted to.
Cons: Creamer for the in-room coffee.
Location: Didn't do anything but sleep... but the green and the big trees off the balcony were beautiful!!!
The room was clean and had a nice decor... very peaceful... a good place to rest!! The woman at the Bistro was so nice and helpful.
Comment from Hotel Management
Jun 2, 2014 by Mike Mitchell GM, Hotel Management
Thank you so much for your kind comments and for being our guest. Sincerely, Mike Mitchell
3 out of 5
Recommended
for Couples
by Gatr480 from Jacksonville FL

Clean rooms...but thin walls

Posted May 28, 2014 on Hotels.com
The location of the hotel was convenient - near an office park and away from the main highway. However, it is definitely close to the airport, and you can hear planes taking off quite loudly. We spent our time in the cities, so we did not explore the immediate area for restaurants, shopping, etc. The outside of the hotel looks dated, but the inside is very modern and clean. The room itself was well kept and spacious. The hotel staff was great in providing us a microfridge at no extra cost. The walls were incredibly thin - I could hear our neighbor snoring, and could hear hallway conversations clearly. But, we were lucky enough not to have too much noise otherwise. Overall, nice place to stay if you don't plan to be in the room all day.
Comment from Hotel Management
Aug 2, 2014 by Mike Mitchell, Hotel Management
Thank you so much for your feedback and for being our guest. Please accept my apologies for the noise that you experienced from the airplanes and the guests next door. Sincerely, Mike Mitchell
5 out of 5
Recommended
by Andrea from St Paul Minn

Posted May 28, 2014 on Hotels.com
Great as usual.
Comment from Hotel Management
Aug 2, 2014 by Mike Mitchell, Hotel Management
Thank you for your comments and for being our guest. Sincerely, Mike Mitchell
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted May 27, 2014 on Hotels.com
5 out of 5
Recommended
by Lisa

This traveler left a rating score only Posted May 21, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by K

Top-notch stay

Posted May 21, 2014
We were impressed by the friendliness of the staff, the unique room lay-out, and the delicious food at the lobby-restaurant (the Bistro).
Comment from Hotel Management
Jun 6, 2014 by Mike Mitchell GM, Hotel Management
Thank you for your comments and being our guest. We definitely pride ourselves on being welcoming and friendly. We are happy to hear that you enjoyed the offerings from The Bistro as well. We look forward to serving you again in the future. Sincerely, Mike Mitchell
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel if u want shopping at mall of America

Posted May 20, 2014
Nice , and quiet place to stay. Only 7minutes drive from mall of America .
Comment from Hotel Management
Jun 6, 2014 by Mike Mitchell GM, Hotel Management
Thank you for rating us and being our guest. Yes the Mall of America is just a short 7 minutes away and we are happy that you enjoyed your visit. We will see you the next time you want to go shopping! Sincerely, Mike Mitchell
5 out of 5
Recommended
by Cassie from Wisconsin

Very quiet and clean!

Posted May 20, 2014 on Hotels.com
My family and I were very happy with our stay at the Courtyard Marriott MSP Airport this past weekend! The rooms were very clean, the pool area was great, the courtyard was beautiful, and it was peacefully quiet. I have 2 small sons, and my goal was to be able to see airplanes coming and going from our hotel. Well, I definitely got my wish, as this hotel is in the direct path of 2 runways for planes to land. When we found this out, we were a little concerned that there would be too much noise, but this was absolutely not the case! If you were outside, you could hear some airplane noise, but inside was nice and quiet- both during the day and at night. And overall, it was a very quiet place to stay- not too many kids, there were only 2 others in the pool when we were in it. I highly recommend this hotel!
Comment from Hotel Management
Aug 2, 2014 by Mike Mitchell, Hotel Management
Thank you so much for you comments and being our guest. Sincerely, Mike Mitchell