Exterior

Reviews of Super 8 by Wyndham Mendota

2 out of 5
Super 8 by Wyndham Mendota
2601 East 12th Street, Mendota, IL

Reviews

6.8
Rating 10 - Excellent. 62 out of 327 reviews" "
Rating 8 - Good. 109 out of 327 reviews" "
Rating 6 - Okay. 77 out of 327 reviews" "
Rating 4 - Poor. 40 out of 327 reviews" "
Rating 2 - Terrible. 39 out of 327 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from super 8 mendota on Feb 24, 2024
"Dear Guest, Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back again soon!"Thanks and RegardsSuper 8 Mendota

4/10 Poor

Maria

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Brian

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Eric

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was a comparatively cheap stay in a facility that had numerous worn out and broken fixtures. The bed was okay, but most other parts of the hotel, halls, and room should have been replaced or fixed (including a whole bank of electrical lights, clocks, etc. that wouldn't work because the electrical outlet they were plugged into was lying on the floor near the hole in the wall where it had been at some point in the past).
Stayed 1 night in Oct 2023

2/10 Terrible

Matthew

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Jerry

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked a 2 bed room, was called 20 minutes prior to checking in they didn’t have 2beds but a room with only one bed. Zero options, my hands were tied
Stayed 1 night in Oct 2023

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service
They were working on entrance, so there were signs of the management realizes that renovations are needed. Quite a few signs of wear and tear to the facility. But it was convenient and where we needed to stop. This was my second stay at this location and would use it again if need to stop.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place smelled horrible like wet dog and weed. There was a dog that barked off and on all night. No one at the front desk when I checked out.
Stayed 1 night in Sep 2023

2/10 Terrible

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No shower. Bathtub didn't have a plug, so couldn't even take a bath!!
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Anthony

Stayed 1 night in Jul 2023

6/10 Okay

Barry

Stayed 1 night in Sep 2023

8/10 Good

tami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Sharon

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No elevator so we had to share a queen bed, which was too high and hard to get into. Hallway carpet was dirty and smelled of Carpet spray.
Stayed 1 night in Sep 2023

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was amazing
Stayed 1 night in Aug 2023

8/10 Good

Eva

Liked: Cleanliness, staff & service
It was not the cleanest. Owner was helpful. AC was good.
Stayed 1 night in Aug 2023

2/10 Terrible

Amanda

Traveled with family and small children
Disliked: Staff & service, amenities
I got to the room and paid 25 extra to check in maybe an hour early.. the bathroom door was locked and we couldn't get in called twice and no one came and I ended up opening it myself. Then there wasn't any towels in the bathroom. We called twice about the TV she came the second time and answered her personal cell phone in front of us, which is unperfessional and then said she would be back in ten minutes. I had already made a review for the place and then when they both came back to fix the TV they demanded I change my reivew because there boss was getting onto them .And on top of all that the beds were hard I couldn't even sleep. I asked for a refund because I booked two nights and only stayed one, so I just wanted a refund on the day I didn't stay and they said they would issue it and that was Sunday and I have yet to receive it and it's Thursday..
Stayed 2 nights in Jul 2023

2/10 Terrible

Daniel

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Smelled like mold. Broken security lock. Damaged bathroom door frame. No refrigerator. Scratched wall paint. Load, noisey drunk people in parking lot.
Stayed 1 night in Jul 2023

2/10 Terrible

Arlene

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

james

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Sticky floor
Stayed 1 night in Jul 2023

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Mark

Disliked: Staff & service, property conditions & facilities
Check in was the worst part, not very welcoming. Room was just a room, could use a little work.
Stayed 1 night in Jun 2023

6/10 Okay

Lori

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Michael

Business traveler
Liked: Staff & service
Stayed 2 nights in May 2023

6/10 Okay

Lindsay

Traveled with partner
Disliked: Amenities
The room was very cold and we needed to get an additional blanket which the manager was reluctant to give to us. The drawers on the dresser would not stay shut. There were no little bottles of shampoo etc in case we forgot ours.
Stayed 1 night in Mar 2023

4/10 Poor

Todd

Business traveler
Disliked: Cleanliness, property conditions & facilities
Very disappointed.....Property going downhill fast
Stayed 1 night in Mar 2023

4/10 Poor

Rachel

Disliked: Cleanliness, amenities, property conditions & facilities
Blankets were dirty and full of holes. The hotel smelled
Stayed 2 nights in Mar 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was told room had just been cleaned. Dirty sheets, dust widespread, fire alarms going off and flashing. One of their rules…”no refunds on room if something doesn’t work IF it is over 20 minutes after you checked in”
Stayed 2 nights in Mar 2023

8/10 Good

Colin, ARVADA

Stayed 1 night in Mar 2023

4/10 Poor

Todd, Rock Falls

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

6/10 Okay

Sandra

Liked: Staff & service
Disliked: Property conditions & facilities
Thank God it was 1 night
Room was cold when arrived, door frame falling apart in the bathroom, empty tissue box, and need more blankets when it’s that cold
Stayed 1 night in Jan 2023

8/10 Good

SANDRA

Stayed 1 night in Oct 2022

2/10 Terrible

richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep going!
This is the worst! Checked in beds were dirty, blankets holes in them , floors nasty, towels dirty, commode dirty, turned around walked out
Stayed 1 night in Oct 2022

6/10 Okay

Mary

Stayed 1 night in Sep 2022

2/10 Terrible

jan

Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty
Stayed 2 nights in Sep 2022

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Adequate accommodations
The staff was very helpful and seemed to be doing their best in this budget motel, and our room met our basic needs. There was an empty cabinet in the room that must have held a refrigerator and microwave at one time, and there were some basic amenities - soap and a shampoo/conditioner packet. The drawers in the chest of drawers would not stay shut - I wish we had had time to pick up some shims to help realign it. We ended up with an accessible unit, so our bathroom was spacious and had grab-bars in the tub - always welcome. Our only real complaint was that our room smelled musty. We tried to turn the AC lower to filter the air more, but every time we re-entered the room the musty smell was still there. There was some construction going on. I am glad to see they are doing upgrades. There was free coffee in the lobby.
Stayed 2 nights in Aug 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for last resort
We stayed 2 nights here because it was the closest to a Jellystone Park we were visiting. Air conditioning was good. And they accommodated our request for 1st floor. No ice, no vending machines, room was very damp and musty, drawers didn’t close on dresser, some outlets didn’t work, was only given 2 bath towels and they had holes. Towels and bedding were very old but clean. Toilet barely flushed. Tub needed cleaning.
Stayed 2 nights in Jul 2022

4/10 Poor

James

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2022

6/10 Okay

lee

Traveled with family
Liked: Cleanliness, staff & service, room comfort
I forgot a bag and the staff has been great to help me with locating it.
Stayed 1 night in Jul 2022

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great and peaceful stay!
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet
Good, no frills motel.
Stayed 1 night in Jul 2022

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I liked the family that was running the property. They are working hard to bring the property back.
Stayed 1 night in Jun 2022

6/10 Okay

Jessie

Business traveler
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Go somewhere else
The place was filthy. Windows not clean, hallway carpet was worn out in multiple spots, exposing floor beneath and not vacuumed the 3 days we were there. Literally food left/ spilt on carpet was there when we arrived on Friday and still there when we left on Sunday. Public trash bins both inside and outside were overflowing with garbage scattered everywhere on ground. people living & sleeping in stairwell and cooking behind building and in parking lot on mini makeshift grills. Our room floor was not vacuumed before we arrived. Dead bugs in bathroom, no door lock on back exit of the building, emergency door held open by a brick entire weekend. Our room door had no latch connection in door frame and bedsheets were mostly clean, but had stains as well as stained comforter. Entire place smelled musky and moldy. No coffee, no mini breakfast, no one available for checkout and the only vending machine we could find was 100% empty and not plugged in.
Stayed 2 nights in Jun 2022

6/10 Okay

Lisa

Business traveler
Disliked: Cleanliness, property conditions & facilities
Okay for just a place to sleep
The place is okay to just stay for overnight. A little musty smell and the hallway was not very clean. I had a microwave and fridge but a coffeemaker would have been nice. It was quiet.
Stayed 2 nights in Jun 2022

10/10 Excellent

Hector

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Convenient location.
Stayed 2 nights in May 2022

4/10 Poor

Susan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was so dirty. The floor looks like it hasnt been mopped in ages. We reservations two rooms and both of them were just icky.
Stayed 1 night in May 2022

8/10 Good

Jeffrey

Business traveler
Liked: Staff & service, room comfort
Not too bad
Wifi isn’t great, staff is very friendly, mostly quiet.
Stayed 8 nights in May 2022

6/10 Okay

Jeremy

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2022

6/10 Okay

Constance

Liked: Room comfort
We booked late. The motel did not have an elevator and the only first floor room was a pet room and definitely had an odor. No breakfast. Comfy beds.
Stayed 1 night in Apr 2022

2/10 Terrible

Stephen

Disliked: Cleanliness, amenities, property conditions & facilities
It was the worst place we have stayed and for the price it was ridiculous the property was bad they had portable heaters trying to warm the inside our room was ice cold and stayed cold they tried to give us a diffetent room and that heater was broke we left at 6 that morning and didnt check in til like 6 pm the bathroom floor was so cold it was like stepping out side on ice.I would never recommend this hotel
Stayed 1 night in Mar 2022