Ratings based on 9 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
44% of guests recommend
2.9 Room cleanliness
2.9 Service & staff
2.2 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Not worth the price

Posted Feb 24, 2014
Pros: Small parking
Cons: Lower the price.
Location: Good location for almost everything
Nice lobby, poor room, no fridge, breakfast OK. This hotel is disapointing because of the price and the poor quality of the room.
4 out of 5
Recommended
for Overnight Stay Before Destination
by Lynetta from Brisbane Qld Aust

Location Central

Posted Dec 12, 2013 on Hotels.com
I was not there for too many hours, late afternoon in and very early out. Therefore I was not able to take full advantage of the hotel's facilities. Overall though it was a nice stay and I would look to stay there again.
3 out of 5
Recommended
by A verified traveler from Toronto, Canada

Posted Jul 31, 2013 on Hotels.com
Staff were nice & helpful but the bathroom smells like sewer.
1 out of 5
by A verified traveler

Hot and Unhelpful

Posted Jul 25, 2012
I am not a critical person, but this hotel was completely awful. Our room was burning hot as there was a centrally controlled radiator that we could not turn off. We could not sleep. Additionally, even though they are located in the heart of Argentina's wine country, the hotel did not have a corkscrew for us to borrow. The staff was completely unhelpful. Expedia should not partner with Hotel Carollo.
4 out of 5
Recommended
for Overnight Stay Before Destination
by bruce

great visit

Posted May 3, 2012 on Hotels.com
Great location and staff was very good. No problems what so ever. Minor glitch the pillows were very uncomfortable but everything else was very good value. Clean and safe
3 out of 5
by A verified traveler from Canada

Bad hotel in a great location

Posted Jan 22, 2012 on Hotels.com
Old and run down hotel with less then friendly staff. When we had transport issues and called ahead to advise that we would be late they asked us repeatedly to stay for 3 nights anyway cause we would be charged for all 3. What a surprise when we checked out and were charged for an extra night! The pool was so dirty 2 days we did not even go in it! The only thing positive about this hotel is that its in an excellent location. Buyer be ware! with all the rooms build around a centre square where the pool is located do not expect to sleep before 3am
4 out of 5
Recommended
by A verified traveler from Florida

GREAT STAFF!!

Posted Nov 16, 2011 on Hotels.com
The hotel was average, but the staff made it great. The staff was very helpful and friendly. They did their best to help in any way they could or were asked. The staff in the breakfast area and cleaning of the hotel were superb! They worked so hard and were always receptive to any needs that I expressed. And the breakfast was very good and plentiful. The front desk staff were the best! I have stayed in 5-star hotels that were not nearly as helpful or friendly. I enjoyed my stay and would recommend the hotel to others. Also, my internet always worked in the common areas and I could walk to restaurants and shopping. The front desk staff arranged tours for me when I asked them to. All in all, it was a very positive experience!
1 out of 5
by A verified traveler from New Orleans, LA

Mendoza, Argentina

Posted Apr 12, 2011 on Hotels.com
Common areas are fine. The room was not to a 3-star standard. It needs to be totally overhauled.
3 out of 5
by Herb from Florida

not a 3 star hotel as advertised.

Posted Feb 28, 2011
no non smoking rooms. the first room offered to us smelled bad of cigarette smoke and something else. the second room was a little better. not even a little bit of english spoken at the reception - solamente argentino! - they were generous with teir check out policy and the breakfast was good.