Than you so much for taking the time to write a review! We apreciate your kind words.

Than you so much for taking the time to write a review! We apreciate your kind words.

Thank you so much for your feedback! We will send your comments to the F&B department so they can check it.

Dear Mireia,Thank you for returning to Occidental Menorca, Menorca Pueblo, and for sharing your feedback on your stay. We're delighted to hear that you found our front desk staff helpful and enjoyed the close proximity to the beautiful Pinta Prima beach.We apologize for the less than satisfactory experience you had with our restaurant staff and cleanliness around the restaurant areas. We take your comments seriously and will address these issues to ensure a better dining experience for our guests in the future.It's great to hear that you found the food to be good, even though it didn't quite match your previous visit. We appreciate your loyalty, and we hope that you'll consider giving us another opportunity to exceed your expectations in the future.Thank you for taking the time to provide your valuable feedback.Warm regards,

Thank you so much for your feedback! We really appreciate you took the time to write a review. We are glad you felt comfortable at the hotel and that our staff make you feel welcome!

Thank you so much for taking the time to give us feedback!

Dear Lewis, Thank you so much for taking the time to write this comment. We really appreciate your feedback and I'm sure all future guests will do to. Hope to see you again at Occidental Menorca.Kindest regards,

Dear Guest, Thank you for taking the time to provide this feedback. Thank you for your feedback on the car park price. We understand that additional fees can be inconvenient and do everything in our power to keep this rate as low as possible in line with that of nearby hotels with this service. We are very sorry about the disturbance caused by the air conditioning unit in your room and regret not being able to have it repaired, for you to fully enjoy your stay. Please accept our sincerest apologies if you felt our team disappointed you in any way; our aim is to ensure that all guests feel right at home with us and we treat them with the respect we believe everyone should expect. On the other hand, at Barceló we know that meals are an important aspect of our guests' overall holiday experience, which is why our Chefs prepare a wide variety of delicacies for each service to cater to all dietary requirements and please the most demanding palates; we are therefore very pleased that we could delight your taste buds. At last, we are happy to know you found our hotel to be in a convenient location during your visit to Punta Prima . We hope we may have the occasion to welcome you back for an improved experience. Kindest regards, Guest Experience Manager

Dear Guest, We thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences among us and we hope you will visit us again in the future. With our best regards, Giorgia Allegretti Guest Experience Manager Occidental Menorcaa****

Dear Guest, Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to exceed your expectations in a near future. With our best regards Giorgia Allegretti Guest Experience Manager Occidental Menorca****

Dear Guest, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. With our best regards Giorgia Allegretti Guest Experience Manager Occidental Menorca****

Dear Guest, Thank you for the great feedback of your recent holiday experience at our Barceló Occidental Menorca; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. With our best regards Giorgia Allegretti Guest Experience Manager Occidental Menorca****

Dear Guest, Thank you very much for a such nice review about your stay. Sincerely yours, Guest Experience Manager Hotel Occidental Menorca****

Dear Laura, Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. With our best regards Giorgia Allegretti Guest Experience Manager Occidental Menorca****

Dear Guest, Thank you for the positive evaluation of our Hotel. We look forward to welcoming you soon again in our Hotel. With our best regards Giorgia Allegretti Guest Experience Manager Occidental Menorca****

Dear Guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Occidental Menorca.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We look forward to welcoming you back very soon. Kind regards Guest Experience Manager Occidental Menorca****

Dear Guest, Thank you for your fantastic evaluation of our hotel. We look forward to welcoming you again for your next holidays in Menorca. Kind regards Guest Experience Manager Occidental Menorca****

Dear Guest: Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success We have taken good note of your remarks related to the service you received upon check in and apologize for the exceptional wait you expérienced upon your arrival, we will do our utmost to improve on this aspect of our services and extend our sincere apologies for any inconvenience caused to you and your loved ones. We sincerely regret reading that you found flies in our facilities. We have in place a regular pest-control plan and of course work hard on a daily basis to avoid their presence, however at certain times of the year, depending on the climatology of Menorca, the presence of insects is unfortunately unavoidable. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Regards

Dear Guest Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive coments. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Minorca. Moreover we are glad you enjoyed the beauty of our pool area as well as the comfort of our sunbeds. We are also very pleased to read your satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best Regards Guest Experience Manager

Dear guest: Thank you very much for sharing this great review of your recent stay at Occidental Menorca. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards Guest Experience Manager

Dear Guest: Thank you very much for your nice review about your recent experience at Occidental Menroca; we are all very glad that you enjoyed a nice time with us and for us it was a pleasure having you around! We are very glad you enjoyed out hotel and facilities and we have shared your comments with the whole team. Thank you once again, Warm regards from Occidental Menorca Team

Dear Mr. Brian We would like to thank you for your preference in selecting our Occidental Menorca hotel for your holidays , as well as for taking the time to tell us about your recent experience among us. First of all we would like to point out that we empathize with you and we understand your preference for a more tranquil accommodation. Nevertheless it is our target to offer all our guests a splendid and amusing holiday and therefore we try to combine lively attractions for the action seekers with a well organized distribution in facilities and time tables to ensure that the guests wanting to relax can do so at all times. We understand that Punta Prima might not be the best location for your holidays, this is why we encourage you for a future occasion to visit our website or to contact our call center from where our agents will be able to offer you a personalized booking guidance to make sure you book the Barceló destination that can make all your dreams come true. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Regards Guest Experience Manager

Dear Guest: Thank you very much for sharing this great review of your recent stay at Occidantal Menorca. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Guest Experience Manager

Dear Guest: We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Occidental Menorca hotel. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best Regards guest Experience Manager

Dear Guest: Thank you for the time you took out of your day to share your comments regarding your recent stay in our Barceló Occidental Menorca hotel. With regards to the optional extras of deposit that you mention in your review like the towels or iron machine, for example, they are all refundable deposit s to use it. We want to be able to offer a wide choice of services to our guests. We established the policy of adjusting our services to meet the basic needs of our guests, whilst offering the possibility to amplify according to personal wishes and preferences. We hope that this explanation clears the doubts you may have had and we remain at your entire disposal for any further enquiries you might have on this or any other matter related to the planning of future holidays. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Best Regars Guest Experience Manager

Dear Martin: We would like to thank you very much for taking the time to share your impressions on Expedia. Although we sincerely regret reading that your stay at our Barceló Occidental Menorca did not live up to your expectations due to we are in summer holidays and as we are a family hotel children are wellcome in our hotel at this time of the year. We are happy reading your review that apparently you liked our location and that you found it ideal for those guests who wish to enjoy the beautiful beach close to the hotel and discover the lovely city of Mahon easily reachable in a few minutes by bus from us. On the other hand, we thank you for your kind words towards our entertainment staff, their kindness and helpfulness being one of our hotel's main strengths we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once again, thank you for your visit; we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our utmost care and dedication. Kind Regards, Guest Experience Manager

Dear Michael: Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Occidental Menorca. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We are sincerely sorry to read your dissatisfaction with the view from your room, however we would like to take this opportunity to clarify that we allocate our rooms in accordance with the room category for which you can find a thorough description in our website. We sincerely apologize for not being able to offer you the possibility to upgrade your room due to high occupancy during your stay and encourage you for future occasions to contact our call center to help you choose and book the accommodation type that best meets all your holiday requirements. Regarding the drawers to store, we are sorry if there was a problem with the capacity of storage; Please be assure that we would do our best to improve this area in the future. On the other hand, we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Best Regards Guest Experience

Dear Guest: Thank you for making our Barceló Occidental Menorca your choice hotel on this occasion and for your very kind recommendation to the travel community of Expedia, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Menorca. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Guest Experience team

Dear Mr. John: First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Menorca hotel and are delighted to read that we were able to match your expectations. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Barceló. Moreover, It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Finally, we also would like to thank you for pointing out that you would recommend us to your family and friends we would do our best to make them feel as home, as we always strive to ensure the best experience for our guests. Best regards Guest Experience Manager

Dear guest, Although we sincerely regret that your stay in our Barceló Pueblo Menorca hotel fell short of your expectations, we are grateful for the time you spent to share your feedback on your overall holiday experience among us; we certainly believe that there is always room for improvement and feedback is crucial in this process so we thank you for your review. Please accept our sincerest apologies for failing to meet your culinary wishes during your stay; at Barceló, we are fully aware that meals are an important aspect of our guests’ overall experience in our hotels this is why our talented team of Executive Chefs prepares wide variety of from ingredients of prime quality and following a two weeks menu rotation so as to cater for all diet requirements and please all palates, we sincerely regret reading that we were not able to conquer yours. Our main commitment is to offer the best vacation to our guests, based on the service provided by professionals and the delivery of high quality products, so we do hope we will have the opportunity to change your first impression about our service and turn it into a wonderful holiday experience with Barceló in the near future. Kind Regards, Patricia Giles Guest Experience Manager

Dear family, First of all, we would like to thank you for visiting our hotel during your holidays and for writing such a nice review of our Barceló Pueblo Menorca Hotel. We are very pleased to know you and your family enjoyed your holiday at our hotel. It is great that you enjoyed our pool facilities, the food and our fantastic location. We are also pleased you found our staff very friendly. Our Family People will be very happy to know about your review. We are looking forward to seeing you and your family next year! Best regards Patricia Giles Guest Experience Manager

Dear Brian: First of all I would like to thank you for sharing your experience in The Barceló Pueblo Menorca, it makes us very proud that you have been happy with us, this is our motivation to offer the best service to our guests. Your comment makes us very proud and that's why we'll pass it to the entire hotel team. Again I would like to thank you for your confidence in Barceló Hotels & Resorts and we hope to see you again as soon as our guest at the Barceló Pueblo Menorca, Sincerely Patricia Giles Guest Experience Manager

Dear Guest First of all I would like to thank you for sharing your experience in The Barceló Pueblo Menorca, it makes us very proud that you have been happy with us, this is our motivation to offer the best service to our guests. Your comment makes us very proud and that's why we'll pass it to the entire hotel team. Again I would like to thank you for your confidence in Barceló Hotels & Resorts and we hope to see you again as soon as our guest at the Barceló Pueblo Menorca, Sincerely Patricia Giles Guest Experience Manager

Dear Guest First of all I would like to thank you for sharing your experience in The Barceló Pueblo Menorca, it makes us very proud that you have been happy with us, this is our motivation to offer the best service to our guests. Your comment makes us very proud and that's why we'll pass it to the entire hotel team. Again I would like to thank you for your confidence in Barceló Hotels & Resorts and we hope to see you again as soon as our guest at the Barceló Pueblo Menorca, Sincerely Patricia Giles Guest Experience Manager

Dear Guest: I first wanted to thank you for taking a few minutes to share your experience at the hotel Barcelo Pueblo Menorca. On the one hand we would like to clarify you that although in our country is not a requirement to have tea amenities in the rooms as standard, we understand that there are guest who want it and it is for this reason they are available to rent in our reception desk. Likewise the safe is an extra that we provide our guests for security reasons. We truly appreciated your kind comments about our Restaurant Buffet Tramuntana. We are very happy to know that you like the breakfast and dinner choice in half board. Furthermore, i am glad to share your lovely words with the entire team of the hotel. We really appreciated your kind opinion about our cleaners services, our employees’ professionalism, the positives comentaries about our pools and that you find our water park area lovely. The entire team and I are looking forward to welcome you back soon to continue enjoying unique experiences with us. Kindest regards, Best regards, Patricia Giles