Ratings based on 50 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Couples
by A verified travelerfrom Swindon

Super hotel in nice quiet location close to Mahon

Posted Apr 23, 2015
Pros: The Staff, No Kids, Quiet Location, Great Views, Clean, Good Facilities, Secure Car Park
Cons: Not much, we were happy with it as it is.
Location: Overlooks Mahon Harbour, Short walk to Es Castells main harbour.
This is a really nice hotel, built in the sixties I believe, but recently refurbished in a simple but modern style. The hotel is located in Es Castells, close to the capital Mahon. It provides excellent view over the harbour, so my advice is try to get a room with a sea view. Then you can watch the ships come and go from the comfort of your balcony. The rooms are comfortable, kept extremely clean and have all the facilities you need, including tea and coffee making kit. The hotel has a pool, some nice areas to sunbathe with plenty of sun loungers to lie on. A small gym will let you work off the extra calories you absorb from the restaurant. We stayed half board, and enjoyed most of the food provided. Breakfast and dinner are buffet style, with a chef on hand to cook a steak, fish or your breakfast egg. Different menus are set each day to ensure variety. The best thing about this hotel though are the superb staff who excelled in every way and really made our stay here special. From the manager who personally took us to our room on arrival, to the friendly chef who cooked up one the best steaks I've ever had - picanha. On the front of the hotel is a big sign saying 'fresh people hotels'. Well they are right, the staff had a friendly, fresh approach that really works. Highly recommended.
5 out of 5
for Other
by A verified travelerfrom Shropshire, England

A real 'find'!

Posted Apr 11, 2015
Pros: Great staff, good location, good food and cleanliness was exemplary.
Cons: As it happens, we hate what we call 'boil your head pillows' (the ones filled with bits of polystyrene)!
Location: Bars, Boat-trips, Museums.
From the moment we arrived (just as the restaurant was about to close) the staff were brilliant....we dined well that evening and for the rest of our stay; nothing was too much trouble.The hotel was spotlessly clean and the atmosphere was, for us, ideal; a really comfortable experience. Our room (208) overlooked the pool (bit chilly for a dip this Easter!) and the views beyond of the sea and islands was breath-taking. Many, most or maybe all rooms seemed to have a great view. The guy on reception had the patience of a saint when helping us reprint our return-flight paperwork while 'juggling' a wide range of other issues........10/10 young fella! We walked into Mahon a few times and also used the bus (cheap and reliable). Taxi rides to/from the airport worked like clockwork and everyone was SO pleasant! We were there the week following Easter Monday (2015) and it was very quiet (the hotel and the island generally). Great place to 'chill'............we will be back when we next need this type of break. PS. The trips on the glass-bottomed boats from the marina in Mahon are a 'must' at around 12 euros for about an hour.
5 out of 5
for Couples
by A verified travelerfrom Barcelona

Hotel con perfecta ubicacion, moderno y comodo

Posted Apr 9, 2015
Pros: El servicio, ubicacion, instalaciones, todo!!
El personal del hotel nos hicieron sentir como en casa, todos muy amables, atentos y con una sincera sonrisa. De verdad que no hay que buscar mas, este hotel sobrepaso las expectativas. Es sin duda alguna un hotel para repetir!!! Gracias por todo!!
5 out of 5
for Everyone
by A verified travelerfrom Valencia

Confortable hotel, con vistas al mar.

Posted Apr 8, 2015
Pros: El desayuno tipo buffet es exquisito.
Cons: -.
Location: El hotel está a 5 minutos de la parada de autobús (Fontanelles) y a muy pocos km de Mahón. Está bien señalizado para encontrarlo. Recomendable coche.
El hotel es mediano y las habitaciones son bastante grandes con balcón al mar. La limpieza es muy buena y el personal muy atento.
5 out of 5
for Everyone
by A verified travelerfrom ve

Un hotel en un lugar muy bonito , excelente

Posted Apr 7, 2015
La experiencia muy agradable , el hotel un excelente prácticamente en todo, personal muy agradable.limpieza, self service bastante bueno. Menorca muy bonita,no esta muy explotada ni mucha saturación por lo menos en esta época Una experiencia agradable
4 out of 5
for Couples
by A verified traveler

Marvellous Views

Posted Nov 6, 2014
End of the season but the hotel was maintaining high standards of service and staff friendliness and help.
5 out of 5
for Everyone
by A verified travelerfrom Ascot

Lovely Hotel, close to harbour

Posted Oct 10, 2014
Pros: Spotlessly clean and tidy and great location.
Cons: Nothing.
Location: It was a 10 minute stroll to a great selection of restaurants overlooking the harbour.
All the great reviews we had read about this hotel were correct. All areas of the hotel, ie reception, rooms, restaurant, were always spotlessly clean. The views of the harbour from the hotel were stunning. One of the best breakfast selections we have ever seen. Swimming pool area was very pleasant with plenty of sunbeds available (end Sept).
5 out of 5
for Couples
by A verified travelerfrom Highland

Lovely hotel right on the water.

Posted Sep 25, 2014
Location: Lots of restaurants within a short walk of the hotel at CalasFonts, but also a lovely little one called Piccatapas in CalaCorb close to the hotel.
This is the second time we have stayed at the Hotel Carlos and, like the first time, it was a first class experience. The hotel rooms are bright and fresh..the breakfast choices are excellent and the staff just couldn't do enough for us. Every request was attended to within minutes with a smile every time! We will definitely go back to the Carlos on our next visit to Menorca.
4 out of 5
for Everyone
by A verified travelerfrom Manchester

Refurbished hotel

Posted Sep 19, 2014
Pros: Location - food.
Cons: Better mix of guests ie majority are older
Location: Close to a 'real' town. Swimming/fishing off the harbour.Hire a car and explore.
Excellent refurbishment with great staff, Restaurant standard food. Perfect location for chilling or touring the Island.
5 out of 5
for Couples
by A verified travelerfrom paris

Très calme

Posted Sep 15, 2014
Pros: Très bel établissement réservé aux adultes, donc calme Vue magnifique Accueil réception irréprochable Belles chambres confortables Wifi : ok
Cons: Personnel du restaurant tout juste aimable
Anniversaire de mariage fêté dans cet hôtel ; bonnes prestations