Ratings based on 40 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.5 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Gerrards Cross

4 star Superior - refurbished to a high standard

Posted Jul 9, 2015
Pros: Hotel was very clean, recently refurbished. Staff were very accommodating - keen to help. A good variety of food for breakfast and evening meals.
Cons: Although the food served was good, we had a few meals where our meat was undercooked, as the staff seemed rather in hurry to serve guests.
Location: This is a beautiful location, set in a bay where the sea is turquoise and warm. Sun beds and umbrellas. Pedaloes and motor boats can be hired.
Last minute booking - have been to this hotel before, but was pleasantly surprised as it had been refurbished to a very high standard. Rooms were modern, bathroom had a walk in shower. Towels supplied for beach so no need to take extra, saving on luggage space.
3 out of 5
Recommended
for Couples
by A verified traveler from midlands

Quiet break away

Posted Jul 8, 2015
Pros: Breakfast
Cons: as mentioned above
Location: good location
the hotel was being took over by a different company and so there was building work going on, the spa was closed as was the indoor pool. The air conditioning was set at 24 degrees and was worked by a sensor so only worked when moving around. hence night times were unbarable. The tempreture was 39 degrees in the afternoon the corriders were cooler than the room. However with moaning the engineer somehow switched the sensor off and we could turn down to 16 degrees. No keeping your room on over 12 noon, guest room available but again you could not book an allocated time to use it. We ended up in the toliets.
5 out of 5
Recommended
for Everyone
by A verified traveler from Jersey

Great Hotel

Posted Jul 6, 2015
Pros: We have stayed in a number of top hotels throughout the world but were very impressed & pleased we stayed here as it was a bit of a last minute choice
Location: Fantastic location on the beach with clear sea . Plenty of good value restaurants in the area .Great views .
We stayed in a junior suite on the level & were very impressed with the hotel overall. It was our first visit to the island & we would most definitely recommend it to anyone .We travelled as a couple but hope to return with the whole family as we feel it is a great place for kids & the location on the beach was perfect .
5 out of 5
Recommended
for Everyone
by A verified traveler from somerset

Perfect location excellent hotel

Posted Jul 3, 2015
Pros: Perfect location very clean and comfortable friendly helpful staff
Location: Perfect location for access to beach and marina lovely walks nearby
Lovely hotel perfect location overlooking the beach newly refurbished rooms clean comfortable and quiet great view from restaurant with excellent choice and standard of food staff friendly and helpful beach bar lovely place to cool off very lovely hotel wouldnt hesitate to stay again
3 out of 5
Recommended
for Everyone
by A verified traveler from Staffs, England

Too large for excellent service

Posted Jun 11, 2015
Pros: Good choice of food
Cons: The lifts
Location: Excellent location
Room lovely refurb, but still going on in some parts of hotel. Front of house staff excellent but some in restaurant did not look happy to collect dishes. Female chief cooking to order lovely and helpful. Lifts seem to have a mind of their own and insufficient for busy times. We tried to enter lifts one night to be stopped twice by a rude guy in an orange T shirt or thought it was more important to get the trolley of towels in. Twice he stopped us entering and got in himself and was about to do it a third time when another member of staff who realised how shocked we were that he had been so rude to guests stopped him. Then last we saw was an unpleasant look as the doors closed. Not the image the hotel is trying to display. We had stayed had the Santa Thomas for 6 nights before, now that was truest a 4 star experience.
3 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Nice hotel and location but stuck in the nineties

Posted Oct 24, 2014
Nice hotel and really nice location. If the room has views to the bay, it is amazing. Breakfast is really good and there is entertaining every night. Rooms are comfortable and clean but they still have the old style tv (which I have not seen for years). Alaso, in the downside they charge for everything parking, WiFi (€8 Euros per day), etc. Also the reception staff seem a bit lost, not too helpful and a bit old people orientated. In summary really nice hotel specially if you are for a quiet holiday. But for a 4 start hotel charge €8 Euros per day for the WiFi is in my view outrageous.
3 out of 5
by A verified traveler from London

Hotel charges for everything

Posted Sep 25, 2014
Cons: the actitude of the people at restaurant (particularly the Terrace)
The hotel is nice although they have a policy of extra charging for every service they have. From parking to beach towel, use of safety box at room and Internet. You really have to take a lot of cash with you to enjoy the full of services they have.
5 out of 5
Recommended
by A verified traveler

Best Hotel I Ever Booked... with greatest location

Posted Sep 8, 2014 on Hotels
This was the best hotel I have ever booked. It is located ''on the beach' which makes spending time here for a beach holiday such a pleasure but this is not just any beach, it's the most beautiful bay, surrounded by limestone rocks with clear, shallow water, white sand and turquoise waters. There is a well stocked supermarket in the hotel at beach level so you want for nothing: sun creams, daily newspapers, hot and cold food/drink. The view of the world's most beautiful bay is tremendous from sea view rooms and from the hotel terrace, bar and dining hall. Everywhere you look this 4* hotel is beautifully presented. All furniture feels and looks new, public areas are well staffed and well decorated. You can get wifi, use lobby computers, entertainment for childres and adults every night here is excellent. They have a dive shop to book trips: snorkling, beach explorer boat cruise and diving excursions. The pool is lovely, they have a spa, gym and you can even order flowers from a local florist for your room!! I just booked the same week in the same room for next year, I can't wait.
3 out of 5
Recommended
for Everyone
by A verified traveler

Agosto

Posted Sep 4, 2014
El hotel necesita una reforma, las habitaciones estandar con mobiliario antiguo. El buffet no es muy bueno. El personal del hotel excelente.
4 out of 5
Recommended
for Everyone
by A verified traveler from Como

vacanza in relax

Posted Aug 25, 2014
Pros: la posizione
Cons: Ristorazione
Una settimana di vacanza con mia moglie, piacevole e di relax per la posizione dell'albergo proprio sulla Cala Caldana