Ratings based on 34 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.4 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent!

Posted Oct 5, 2013
In town for the Browns game. hotel wa 30minutes from the stadium. Excellent value, room was clean and spacious. Breakfast was excellent and included in the price. Highly recommend this hotel. Dan
3 out of 5
Recommended
for Everyone
by Billfrom Lansing, MI

Revamped Hotel - relatively nice

Posted Sep 13, 2013
Pros: Cleanliness, breakfast and the personnel
Cons: The shower head was rather low and the water pressure was far too high.
Location: Cleveland is a confusing town. I did not have time to do anything other than the Cleveland Clinic which is over 20 miles away.
Breakfast was good. The hallways were a little warm. The rooms were not overly large, but were plenty for a brief stay. All in the room was clean. We did not get a chance to try the outdoor pool.
1 out of 5
by Elio

Great staff but terrible room comfort

Posted Jun 23, 2013
Pros: Staff was super kind
Cons: Buy new mattresses and carpets
Location: Nothing this is a stop by hotel only.
The staff was awesome but the room was not clean, the bed was super old and 500% uncomforted. This is a hotel of 50 dollars sold as a 100 hotel. The staff told me that the hotel is pet friendly so it was the reason the carpet was too dirty.
4 out of 5
Recommended
for Everyone
by Frankfrom Ohio

Big Storm

Posted Jun 14, 2013
Pros: It was easy to find and there were stores and resturants in abundance nearby.
Cons: An upgrade of the pillows are needed.
Location: Close to the lake
Needless to say a huge storm hit the Cleveland area the night of my stay and the hotel was pounded with rain and hail.
4 out of 5
Recommended
for Couples
by A verified traveler

Good hotel for couples

Posted Feb 19, 2013
Pros: Clean and price
Cons: Not updated
Location: Near freeway and nice restaurants
The room was great for the price. It was clean and bed was comfortable. Good location to many nice restaurants. Near freeway made it easy to get to downtown ..
5 out of 5
Recommended
for Everyone
by A verified travelerfrom chicago

Quiet and clean

Posted Jan 31, 2013
Quiet rooms, comfortable clean bedding, great service. Breakfast was very good with a good variety of choices. We loved making our own waffles.
5 out of 5
Recommended
for Everyone
by A verified traveler

Old style charm

Posted Dec 19, 2012
The hotel offered all the convenience of a big city hotel chain while maintaining the charm of a country inn. Very welcoming after a long days work!
5 out of 5
Recommended
for Everyone
by Cindyfrom Dayton OH

Excellent Quality Hotel

Posted Nov 25, 2012
Pros: Totally equipped room: fridge, microwave, safe, computer hook-up, lots of plug-ins for hair dryer and such.
Cons: Nothing! It was really nice.
Location: Location was perfect for us. Close to James Garfield's home for touring and close to relatives.
Excellent! We accidentally booked a mobility-accessible room and they upgraded us (no increase in cost) to free-up that room for someone who may need it. The breakfast was very well done and the staff was attentive and friendly. The rooms were very roomy and nicely furnished.
5 out of 5
Recommended
for Everyone
by Nancyfrom Ontario, Canada

Good hotel!!

Posted Nov 3, 2012
Pros: Good breakfast!
Location: Handy place on the east end of Cleveland
Nice older style building in good shape and with good rooms...
4 out of 5
Recommended
for Everyone
by Captkerkfrom London

Old world look with a modern touch

Posted Sep 12, 2012
Pros: Old world look
Cons: No gym
Location: Very nice in Mentor Ohio with easy access to plentiful restaurants
Very well thought out design to make you feel special and create differentiation points with other hotels. Special touches included hot breakfast and period architecture.